329 Umhlanga Rocks Drive, 4020 Durban, South Africa
#48 of 85 hotels in Durban
Guests' ChoiceBased on 2250 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.1
Staff
8.4
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 10 April 2024
Patrick
South AfricaI could not have the cost of breakfast and supper included on my final invoice, although I paid seperately for it.
The room was spacious and clean and included a bar fridge to keep the water nice and cool.
Stayed in April 2024
Reviewed: 22 March 2024
Nadia
South AfricaThe food menu nerds a bigger variety
Stayed in March 2024
Reviewed: 13 March 2024
Rajat
MauritiusStaff at reception constantly confused because I had booked an extra night prior to arrival
Good room,
Stayed in March 2024
Reviewed: 11 March 2024
Tertia
South AfricaThe WiFi was a bit spotty, it drops occasionally. I would have liked some healthier options for the hot breakfast and on the room service menu. I also really struggled with the air con. I couldn't get the temperature right.
Location was good. Rooms were spacious and clean. The service was really great, very helpful staff. Super comfortable beds!
Stayed in March 2024
Reviewed: 11 March 2024
Louis
South AfricaElevator too slow
Quiet
Stayed in March 2024
Reviewed: 5 March 2024
Nthabeleng
South AfricaThe food was not too great !!! Fruits not too fresh…not used to such good honestly! I couldn’t eat it! I only enjoyed the pork sausages and eggs …
It was spacious and clean
Stayed in December 2023
Reviewed: 1 March 2024
Sibonisiwe
South AfricaYou must also accommodate other people, there was no Bacon for breakfast, add a play area for people traveling with kids. Move those ugly couches on the 3rd just outside the lift from the rooms
Our rooms were clean and the breakfast was nice
Stayed in February 2024
Reviewed: 26 February 2024
Mandy
South AfricaN/a
Stayed in December 2023
Reviewed: 22 February 2024
Khan
South AfricaThe rooms and bathrooms
Stayed in February 2024
Reviewed: 18 February 2024
Nomsa
South AfricaNothing.
Great value for money. Bedrooms were spacious and so were the bathrooms. Free WIFi and good breakfast.
Stayed in February 2024
Reviewed: 18 February 2024
S
South AfricaWeak Wi-Fi or no Wi-Fi
Clean room, friendly and helpful staff, convenient location.
Stayed in February 2024
Reviewed: 5 February 2024
Joann
South AfricaFamily rooms are restricted to the 3rd floor and the windows don't open so there's no fresh air in the family rooms.
Comfort in the room and staff are amazing.
Stayed in January 2024
Reviewed: 20 January 2024
Nompilo
South AfricaFood
Loved everything about my room
Stayed in December 2023
Reviewed: 13 January 2024
Mpilonhle
South AfricaTreatment was poor when you were not taking buffet dinner, we were told to wait on the side. Space was created for buffet option. Breakfast variety was very limited this time compared to previous years.
Rooms were very neat, good surrounding area. Food was good but dinner priced a bit high. Otherwise it was a good stay.
Stayed in December 2023
Reviewed: 5 January 2024
Tony
South Africai find the lifts or elevators very slow. if something can be done to speed this movements from floor to floor wll be great. otherwise all good. tnx
Stayed in December 2023
Reviewed: 30 December 2023
Vambe
South AfricaGood
Stayed in December 2023
Reviewed: 27 December 2023
Portia
South AfricaI think the entrance can be more safer
Location was amazing Beach not too far A shopping mall is walking distance I loved that there was a bar in the hotel eliminating drinking a driving…
Stayed in December 2023
Reviewed: 26 December 2023
Jeremy
South AfricaMy booking was made for Christmas Dinner, Bed and Breakfast. However when I went to the dining hall for dinner my name was not on the list for dinner and it was absolutely embarrassing. They made excuses that Booking.com did not make the bookings correctly and as a result I was affected. This is totally unacceptable. I had to call for the duty manager have a discussion with him and eventually after a long embarrassing wait got a table.
Stayed in December 2023
Reviewed: 21 December 2023
Sifiso
South AfricaSmell
Location
Stayed in December 2023
Reviewed: 12 December 2023
Pamela
South Africaeverything the food is to die for you always have varieties and the feel of Durban with Durban curries and the Biryani
Stayed in December 2023
Reviewed: 20 November 2023
Nontombi
South AfricaBy the pool on the 3rd floor, if we can have relaxing chairs and WiFi connectivity.
At the reception there was a lady called Noma, she gave us a warm welcome and assisted us with great care. At the restaurant there was a gentleman called Luvo who was our waitor for the evening and he was very good.
Stayed in November 2023
Reviewed: 18 November 2023
Evrille
South AfricaNothing
Great location
Stayed in November 2023
Reviewed: 29 October 2023
Nompumelelo
South AfricaNothing at all,I'm so impressed
Everything was perfect,I'm looking forward to come back again ❤️
Stayed in October 2023
Reviewed: 20 October 2023
Mahlako
South AfricaThe security patrol at night and having access to our room while they knew it was occupied
How beautiful it is ,they surprised me with a birthday gift it was my birthday
Stayed in October 2023
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