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  5. Reviews of Coastlands Umhlanga Hotel and Convention Centre

Reviews of Coastlands Umhlanga Hotel and Convention Centre 4 stars

329 Umhlanga Rocks Drive, 4020 Durban, South Africa

#47 of 85 hotels in Durban

Guests' Choice

Review score

Based on 2368 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.3

  • Value for money

    8.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The food menu nerds a bigger variety

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Staff at reception constantly confused because I had booked an extra night prior to arrival

    Good room,

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Great service, friendly staff, comfortable beds.
    • Business trip
    • Solo traveller
    • Deluxe Room with Bath
    • Stayed 3 nights

    The WiFi was a bit spotty, it drops occasionally. I would have liked some healthier options for the hot breakfast and on the room service menu. I also really struggled with the air con. I couldn't get the temperature right.

    Location was good. Rooms were spacious and clean. The service was really great, very helpful staff. Super comfortable beds!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    Elevator too slow

    Quiet

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Pleasant Stay
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The food was not too great !!! Fruits not too fresh…not used to such good honestly! I couldn’t eat it! I only enjoyed the pork sausages and eggs …

    It was spacious and clean

    Stayed in December 2023

  • Reviewed: 1 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    You must also accommodate other people, there was no Bacon for breakfast, add a play area for people traveling with kids. Move those ugly couches on the 3rd just outside the lift from the rooms

    Our rooms were clean and the breakfast was nice

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    It was good
    • Leisure trip
    • Couple
    • Deluxe Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Stayed in December 2023

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The rooms and bathrooms

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Great stay. Our room had a partial view of the beach. Very spacious rooms.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great value for money. Bedrooms were spacious and so were the bathrooms. Free WIFi and good breakfast.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Solo traveller
    • Deluxe Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Weak Wi-Fi or no Wi-Fi

    Clean room, friendly and helpful staff, convenient location.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Enjoyed my stay.
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 1 night

    Family rooms are restricted to the 3rd floor and the windows don't open so there's no fresh air in the family rooms.

    Comfort in the room and staff are amazing.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Food

    Loved everything about my room

    Stayed in December 2023

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Treatment was poor when you were not taking buffet dinner, we were told to wait on the side. Space was created for buffet option. Breakfast variety was very limited this time compared to previous years.

    Rooms were very neat, good surrounding area. Food was good but dinner priced a bit high. Otherwise it was a good stay.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Bath
    • Stayed 2 nights

    i find the lifts or elevators very slow. if something can be done to speed this movements from floor to floor wll be great. otherwise all good. tnx

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    All in all it was amazing
    • Leisure trip
    • Family with young children
    • Deluxe Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    I think the entrance can be more safer

    Location was amazing Beach not too far A shopping mall is walking distance I loved that there was a bar in the hotel eliminating drinking a driving…

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    I would like to receive some compensation for my embarrassing situation
    • Leisure trip
    • Couple
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    My booking was made for Christmas Dinner, Bed and Breakfast. However when I went to the dining hall for dinner my name was not on the list for dinner and it was absolutely embarrassing. They made excuses that Booking.com did not make the bookings correctly and as a result I was affected. This is totally unacceptable. I had to call for the duty manager have a discussion with him and eventually after a long embarrassing wait got a table.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Brilliant
    • Leisure trip
    • Couple
    • Deluxe Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Smell

    Location

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room with Shower
    • Stayed 1 night

    everything the food is to die for you always have varieties and the feel of Durban with Durban curries and the Biryani

    Stayed in December 2023

  • Reviewed: 20 November 2023

    8.0
    Angel Ngwenya
    • Leisure trip
    • People with friends
    • Family Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    By the pool on the 3rd floor, if we can have relaxing chairs and WiFi connectivity.

    At the reception there was a lady called Noma, she gave us a warm welcome and assisted us with great care. At the restaurant there was a gentleman called Luvo who was our waitor for the evening and he was very good.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location

    Stayed in November 2023

  • Reviewed: 29 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all,I'm so impressed

    Everything was perfect,I'm looking forward to come back again ❤️

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    It was so special to me bcs l received a gift from them the only concern was securing guards having access to our room a
    • Leisure trip
    • Couple
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The security patrol at night and having access to our room while they knew it was occupied

    How beautiful it is ,they surprised me with a birthday gift it was my birthday

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    There was only 1 elevator in operation. Due to the hotel hosting an event we had walk to utilize the stair case which was inconvenient

    The buffet restaurant and service is excellent

    Stayed in September 2023

Showing 1 – 25

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