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  5. Reviews of Derwent House

Reviews of Derwent House 4 stars

14 Derwent Road, Gardens, 8001 Cape Town, South Africa

#7 of 203 hotels in Cape Town

Guests' Choice

Review score

Based on 87 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.7

  • Staff

    9.9

  • Value for money

    9.5

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 26 March 2024

    10
    Excellent - would highly recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Everyone who works there were incredibly friendly and helpful. The location is great - just off Kloof street so nice and quiet, and walking distance to some great restaurants nearby

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Loved the attentiveness of the staff, food and drinks wonderful. Lovely touch with tea and cake every day.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - everything was perfect

    Such a warm welcome, felt like coming home from the beginning. Very friendly staff, wonderful rooms, delicious breakfast and amazing location with table mountain view :) Would always come back!

    Stayed in February 2024

  • Reviewed: 12 March 2024

    10
    Welcomed and comfortable on all levels- service, room and location.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 6 nights

    I'm coming back and will definitely stay here again and telling all my friends. There wasn't a thing I would tell them to change. Keep up the good work. Thank you.

    The charm, beautiful decor, awesome swimming pool for the end of the day, teatime and afternoon wine hour, Luca and all the staff were so nice and accommodating. Our room overlooked the pool and had a distant view. The location is near Kloof Street for shopping and restaurants, everything seemed central for our needs. The breakfast was delicious and plenty of variety.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Studio Apartment - 14A Derwent Road
    • Stayed 3 nights
    • Submitted via mobile

    Gladys’ customer service was exceptional. She should be commended for it. Really appreciate all her help!

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    A true gem!
    • Leisure trip
    • Couple
    • Studio Apartment - 14A Derwent Road
    • Stayed 3 nights
    • Submitted via mobile

    We loved everything.

    This is a true gem. We stayed in the apartment which was fabulous. Very clean. Quiet. AC. Washer. WiFi. Full kitchen. Beyond well stocked! Excellent location and easy to walk to restaurants and cafes. We would definitely stay here again. The hotel arranged a driver/guide for us -Roger- who was terrific. And the hotel arranged seamless transportation from the airport and to our next destination. The afternoon cake and honor wine bar were bonuses.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights

    This is a high-quality small boutique hotel with exceptional decor and art of the region close to some great restaurants.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Excellent - like family!
    • Leisure trip
    • Couple
    • Studio Apartment - 14A Derwent Road
    • Stayed 3 nights
    • Submitted via mobile

    Fabulous rooms, very clean, safe property with friendly staff

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Staff was amazing and very kind every day. Best hotel staff I have ever encountered!
    • Leisure trip
    • Family with young children
    • Studio Apartment - 14A Derwent Road
    • Stayed 5 nights

    Staff was amazing and very kind every day. Best hotel staff I have ever encountered!

    Stayed in January 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Lovely friendly hotel

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    A wonderful place to relax for a few days...we would have loved to stay longer!
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights

    Nothing could have been better.

    Delicious and very plentiful breakfasts. Lots of hot and cold choices, including daily local specialties. So many that over our 3 day stay we couldn't sample them all! We loved the carefully curated decor, and the welcoming, friendly, helpful staff. Located in a quiet neighbourhood, just a few minutes walk to great restaurants and shops. Felt like a luxurious home away from home.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    Great Location, Amazing staff.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights

    Everything was Great.

    The location was great, the staff were all amazing. They made us feel like we were in a home away from home, and couldn't do enough for you, planning a trip where to eat everything. Beautiful hotel

    Stayed in January 2024

  • Reviewed: 4 February 2024

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    This place was amazing! The staff were so friendly and helpful. The breakfasts were amazing and the afternoon cake was to die for!! There was a great honesty bar with a good selection of wines. The location was ideal, close enough within easy drives of all major attractions in Cape Town and plenty of parking at the property. Beds were super comfortable and rooms were lovely and clean. Turn down service was also a lovely touch too. Thanks so much 🤩

    Stayed in January 2024

  • Reviewed: 14 January 2024

    9.0
    Perfect.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights

    The whole team were very friendly. We felt like home. Would always love to come back.

    Stayed in January 2024

  • Reviewed: 19 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Lovely, unique decor, very good breakfast with many options and evening snacks. Great location just off a smart street of restaurants and shopping, but stil quiet. Close enough to walk to the city center but a quaint neighborhood feel.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Great atmosphere. Lovely decorations. Very accommodating and friendly staff.
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 3 nights

    Everything was great. Give yourself ample time to have breakfast as it does take a bit.

    The breakfast options were great. The available treats and drinks throughout the day were wonderful.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Great decor. Staff were friendly and helpful. Breakfast was excellent. Free beverages and freshly baked cake in the afternoon. Great attention to detail.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    I would highly recommend. Very nice hotel, the staff are exceptional and in a good location.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Chic and charming boutique hotel with good facilities. We felt at home. Good location. The staff are excellent and very helpful. Top customer service.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    10
    Very nice! Perfect for a short stay in Cape Town
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Very nice boutique hotel with nice rooms as well as extremely friendly and helpful staff. Breakfast is excellent. I also enjoyed the complimentary local wine in the lounge area at night. The hotel is very conveniently located in one of the trendiest neighbourhoods of Cape Town with restaurants and bars close by.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Beautifully decorated property throughout . Extremely helpful staff . Lots of lovely touches which I won’t mention as it
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing not to like . Everything was perfect

    Loved everything

    Stayed in October 2023

  • Reviewed: 8 November 2023

    10
    Super cool boutique hotel with all possible comforts for a great stay, easily beating 5* hotels
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 5 nights

    Possibly a mini fridge in the room (we drink copious amounts of tea) for fresh milk but there was milk downstairs in the restaurant for guests so we were being extremely lazy! Nothing we didn't like - truly a great hotel.

    Derwent House is very conveniently located for some amazing restaurants, cafes and bars around the corner but in a quiet safe street. The room was beautifully decorated with local arts and sculptures (cool vibe) and soaps, lotions, tea/coffee provided. The staff are wonderful!! Lucas and Mercy must get special mention for going above and beyond with some fab recommendations for places to visits and restaurants to visit. They were friendly, helpful (nothing was too much trouble), extremely welcoming and genuinely lovely people. Fresh complimentary cakes baked every day and served from 4pm. Honesty bar at the end of the day with a great selection of spirits, great selection of excellent local SA wines, beers and soft drinks. Breakfast was amazing, a different fresh menu every morning. Nothing was missing from this exceptional boutique hotel. It was a haven compared to the tourist frenzy of hotels located at the Waterfront. I rarely write reviews but I have to spread the word about this gem in Cape Town. Oh, and my room overlooked Table Mountain, now cool is that! We were very sorry to leave after our 5 day stay at the hotel.

    Stayed in October 2023

  • Reviewed: 7 November 2023

    10
    Do not hesitate
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Staff were fantastic, location great, lovely restaurants nearby. Room and communal areas fabulous decorations. Loved it

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    Loved our stay here
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Loved the service at this boutique hotel The relaxed atmosphere - with an honestly bar The afternoon complimentary tea & delicious cakes The helpful information from Luca, the manager about things to do, restaurant recommendations etc The decor is fabulous as was our room. Good location near to table mountain

    Stayed in November 2023

  • Reviewed: 23 October 2023

    10
    Would highly recommend.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Loved everything

    Lovely boutique hotel. Decor was beautiful and all staff were fantastic. A really friendly place to stay. Unfortunately we were delayed by 22 hours but the hotel were kind enough to upgrade us to a suite room which had amazing views of Table Mountain. It was such a bonus following a disastrous start to our holiday.

    Stayed in October 2023

Showing 1 – 25

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