Comfort of the beds

Facility, Food.. Meals are tasty 😋 And service is on point 👌 Staff Absolutely efficient

Stayed in April 2024

Lack of family friendly restaurants that are opened till late.

Staff were excellent. Excellent facilities

Stayed in March 2024

Nothing

The Orchard Superior Family room and was so spacious especially having to also share with two kids, the room was very clean and neat. We enjoyed the daily buffet breakfast, there were variety of options . This is a real hidden gem and the kiddies will absolutely love the water park and adventure park amongst the other incredible facilities the resort that to offer. We will definitely visit again.

Stayed in April 2024

We had to call house-keeping at around 13:00 as our room had not been serviced on the 2nd day. They arrived promptly at 10:00 on the first. Our meal at the Bergview Restaurant was excellent, but served on cold plates. Our Beef Curry at the Vine Knot was definitely sub-standard.

Stayed in April 2024

The room has a Beautifull view. Breakfast was superb. Dinner at the one Restaurante where we had Kingklip that was on a special they say, was not that good, had better fish a previous time there. Thus, time the fish tasted rubbery, think it was frozen before it was cooked. All else was very good.

Stayed in March 2024

The buffet for supper is terrible. The food is absolutely poorly cooked half the foods were half cooked and some not to the worth. I have stayed at Drak Gardens 2 years ago and there was so buffet supper but this time there was one and the food was not up to standard.

Lovely place peacefully

Stayed in March 2024

Food for kids very limited options

Pool, facilities

Stayed in March 2024

Tweens / Toddler area could have more toys/games to keep the toddlers busy.

We had a wonderful stay. We loved the facilities, our favorite was the heated pool. Staff were friendly, especially Siphamandla Ngcobo he was so helpful and always checking up with us.

Stayed in April 2024

The resort itself is aging and is in need of some refurbishment and modernizing. Our designated carpark and the path up to our unit entrance needed particular attention as it was a bit dirty and broken up. Our unit ceiling was also showing its age.

The property is huge with an abundance of activities to keep you busy. There is SO much to do, You pay for most activities but the cost is not unreasonable for the experience. The surrounding scenery is amazingly beautiful with numerous trails to explore. Our unit was clean and comfortable with ample space for our needs. The bathroom was evidently recently refurbished and was lovely.

Stayed in March 2024

The vegan food options at the buffet dinner and breakfasts were not the best, particularly at breakfast time.

The facilities and things to do at the resort were next level. I have never stayed somewhere with so many different activities and entertainment options. I would love to bring the whole family next time and take more advantage.

Stayed in April 2024

We thoroughly enjoyed our stay however felt that the activities were too far away from the units. The layout of the pool area also does not allow parents to watch their children adequately if they are moving from pool to pool. Self catering units should have parking outside the unit.

The staff were very friendly, rooms clean. Lots of activities to keep the whole family entertained.

Stayed in April 2024

The bathroom in number 83 Viewpoint was terrible. The shower mixer did not work properly. The shower curtain was inadequate and caused the bathroom floors to get flooded after every shower. The bathroom was very disappointing. The road to the hippo pools needs to be maintained. Not everyone comes with a 4x4 or SUV.

Excellent staff. Food was great. Excellent activities. Spa treatments were top notch. All in all great experience. We will definitely be back!

Stayed in March 2024

The a le carte restaurant was very slow, and not attentive at all. We left after 20min of not being served. Thankfully the buffet restaurant was fantastic so we went there.

We loved everything about Gooderson. So child friendly, fantastic staff, and so many activities. We will be back.

Stayed in March 2024

The restaurant hours and food options not good. The pizzas were not nice. Food quality is not good. Don't recommend. Will book self catering next time and not the hotel.

Hiking, Facilities

Stayed in March 2024

The area where it is located

They didn't tell or inform us about activities

Stayed in March 2024

Dinner at the restaurant is quite pricey and there are no alternatives. The closest shops are 30 km away.

The rooms were great. The breakfast was very nice, we enjoyed it. The place is beautiful and kid-friendly.

Stayed in March 2024

BREAFAST WAS NICE

Stayed in March 2024

Everything is lovely ,only suggest maybe having more umbrellas and stands available around the pool as it gets very hot midday.

There are so many things for families to do. Older kids enjoy everything available at the resort. Little guest activities help people interact as well as give a tired parent a small break. You are met by friendly, accommodating staff who make you feel at home.

Stayed in March 2024

The pathways towards the rooms were quite dark

Our family getaway trip was one of the best we've had. We enjoyed the resort facilities, especially the heated pool. We opted for the breakfast and dinner buffets - both which had a large variety of delicious food.

Stayed in February 2024

Nothing except if you have a toddler you need to confirm in advance to request for a hand shower .

It catered well in terms of food for kids and people that have dietary requirements . The food was excellent indeed. The facilities are Eccles g as well for kids as well as adults . Free pony rides early in the morning is just some of the items .

Stayed in March 2024

Buffet , most of the meals were overcooked n tasteless!

Quietness ,the place was so beautiful and clean 👌🏼

Stayed in March 2024

Beds and pillows are too soft.

Awesome food. Good service at the restaurants.

Stayed in March 2024

A. Loud music or party that ends around 11:00pm on Saturday.

The place is beautiful and relaxing.

Stayed in March 2024

Wi-fi doesn't work in the rooms, which is problematic while trying to work (especially in the evenings), and there isn't really any place to work at the main portion of the hotel. It would also be nice if there was better information about the hikes that could be done eg the distance of different routes and fitness levels required.

The staff were very friendly and there were plenty of activities to keep you busy. Lovely little shop on site for anything you might need while away. Loved the day-to-day WhatsApp messages that kept us informed about load shedding and activities on offer.

Stayed in March 2024