There is no dedicated reception, although the staff are very accssible and there is also a whatsapp line to communicate.

Breakfast was amazing, home made, fresh and very tasty.

Stayed in March 2024

i have only good experiences

Breakfast was amazing and the team was super friendly the customer service is exceptional.

Stayed in February 2024

Very limited DSTV channel selection. Could consider adding a netflix or showmax subscription.

Breakfast was very edible with lots of variety. Location was in a very peaceful and tranquil environment.

Stayed in January 2024

More sun loungers near the pool area.

Location was great as its near to a brilliant restaurant called Lupa, cant recommend that restaurant enough, food is exceptional. The hotel breakfast was nice and the staff very welcoming. Little touches like slippers and amenities in the bathroom were very welcome. We had a great stay and would definitely stay again and recommend to others. We felt very safe staying there.

Stayed in January 2024

Weather

The breakfast was perfect and the location was great

Stayed in January 2024

Not that I didn't like it, but just to make a great place even better: perhaps offering firmer or softer pillows(just keep a few for those odd requests). A bit more staff, especially for the breakfast. It took way too long considering we were the only table.

The cleanliness & attention to detail in the rooms. It's got a homely, "taken care of" feel to it, which is lovely

Stayed in December 2023

Honestly there is nothing NOT to like. Ekhaya is a 5 star quality place. The staff were so hospitable and went above and beyond the call of duty to make our stay memorable

Everything is beautiful,clean and quite excellent

Stayed in November 2023

The only thing they will need is a fast and reliable internet service, their own beauty spa, an electricity backup, as well as their own transportation for their visitors. Otherwise everything they have is the best.

Ekhaya is the best place to stay, especially if you are visiting Durban for leisure or group travel. I have traveled extensively. However, I have never been to the cleanest hotel ever. The staff were extremely friendly and highly professional. There has never been a day when I had to complain about anything. I loved the place, it is the best 👌.

Stayed in November 2023

There is nothing that I did not like. I do however think that the pricing is way more than a god hotel which does offer much more in terms of facilities and a variety regarding the breakfast menu if someone else would require. I personally choose a very simple breakfast and it works for me. I only stay here because of the location but this could change once construction on the N2 is complete. I would reconsider staying at a cheaper place with similar standards.

Breakfast was exactly as I requested it to be. I did not have to wait too long for my breakfast to be made. The breakfast area is also very neat and clean. The staff are super friendly and accommodating.

Stayed in October 2023

Everything is excellent

The breakfast was very good and the staff members were very friendly

Stayed in October 2023

Breakfast was great Had

Stayed in September 2023

I wish they had a backup generator.

Breakfast was more than we expected. It was absolutely delicious! Location was perfect, nice and peaceful.

Stayed in September 2023

None

Everything

Stayed in August 2023

Nothing I can think of thank you, maybe that i had to leave

I Absolutely love everything about my stay from the security guard who was friendly to the staff who checked me in to the room which was soo beautiful and I loved the bathroom set up and all the extras the items that guests could forget at home. you have an amazing team, and the customer service is out of this world pleas please don't ever loose that it is the most refreshing thing to experience. the most amazing thing I had was dinner i has the grilled line fish with chips and salad... It was AMAZING and fresh and cooked to perfection!!!! the oat crunchies in the bedroom are phenomenal and if I could have bought a packet to take home I would have.

Stayed in August 2023

No complaints

The staff, layout and location

Stayed in July 2023

It was ok, l

Stayed in July 2023

The staff is friendly and the place smells good and it is clean

Stayed in June 2023

There’s nothing I didn’t like. The place is good and located in a safe space.

The breakfast was good, I’m just not a fan of fatty foods. Their beans and eggs had too much fats

Stayed in June 2023

I think that the hotel can install a solar system to provide power for the basics eg. TV, Internet and Lights

Breakfast was a requested - my demands were met.

Stayed in April 2023

You need a door to the bathroom/toilet , if two people are sharing it becomes inconvenient not having a door

Homely feeling, very friendly staff.

Stayed in May 2023

the only thing was for some reason the shower didn't heat up on my last day. could have been beyond the control of the premises. But definitely going back. My home away from home.

Really friendly staff. Great service from start to finish. Good breakfast. Clean linen. Great hygiene all round. superb.

Stayed in May 2023

N/A

The breakfast was amazing and tasty. The location was perfect with security and nicely hidden for peace of mind.

Stayed in April 2023

Lots of stairs but overall lovely precinct.

Lovely breakfast

Stayed in April 2023

Nothing

Everything

Stayed in April 2023