108 Umhlanga Rocks Drive, 4051 Durban, South Africa
#17 of 85 hotels in Durban
Guests' ChoiceBased on 455 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 6 April 2024
Kathryn
United KingdomThe hotel is nice and modern. The staff were very welcoming. We had rooms next door to each other, with a joint balcony that my children managed to squeeze under the divider! So technically interconnecting! The rooms were a good size and lovely and clean.
Stayed in March 2024
Reviewed: 2 April 2024
Shaifali
South AfricaNothing
Location was good. Not on the beachfront but easy drive to the beach.
Stayed in April 2024
Reviewed: 30 March 2024
Fr
SwedenIt was easy to hear people moving outside of the room - early mornings when cleaning began and late evenings when people in neighboring rooms came home. I assume it was the location of the room I had got.
Stayed in March 2024
Reviewed: 25 March 2024
Sthabile
South AfricaNothing I would be lying
Everything about the property is amazing from the interior to their bedrooms to the service rendered by the staff we were so pleased 🙌🏾🙌🏾💋💋
Stayed in March 2024
Reviewed: 19 February 2024
Lettie
South AfricaExtremely excited arriving to your room finding goodies 😊 and finding out you need to pay the next morning. That was a turn off 😳
Stayed in February 2024
Reviewed: 12 February 2024
Michael
South AfricaMy biggest complaint is that I had requested the room to be made romantic for my partner as I discuss with the hotel 2 weeks ago, but upon entering the room nothing has been done. There was some load bang or noise that went of every hour or so, so I heard it throughout the whole night. I'm not too bothered by it but other people might. I wanted to use the bathrobes but they didn't feel very high quality and didn't look very appealing to wear. I would have like to use the tv but had a weird interface, I wanted to at least install Netflix or something so that I could use my account but the interface doesn't allow it. I am sorry to complain but beside these everything in the hotel was amazing and the service was absolutely amazing.
The Hotel was beautiful and the interior looks a lot better then what the phots show. I loved the koi pond that goes underneath the building inside the hotel. The staff was very friendly and helpful. We went to have dinner and was absolutely impressed with the food quality and presentation, we were planning on skipping breakfast but was so impressed with dinner we had to stay. The room was stunning and very clean.
Stayed in February 2024
Reviewed: 23 January 2024
Nokwethemba
South AfricaFor a 5* hotel I expected some level of service. Although lights were on during loadshedding, the kitchen was not working and it was dinner time. There’s a phone in the room, however no information on important contacts like reception or room service. I had to go down stairs to place an order (well, that defeats the purpose of room service).
It was just what we needed. A quiet place. I only saw maybe a 10 people or so. No kids running around and stuff like that. The meal portions were massive (sometimes a little too much so we mostly skipped lunch).
Stayed in December 2023
Reviewed: 19 January 2024
Alexandra
GermanyMore engagement from the stuff.
A pleasant stay in Durban. Breakfast was however really not a 5 star one. Good value for money, however for 5* it should be more love for the details and more attention for the guests.
Stayed in January 2024
Reviewed: 16 January 2024
Mpumi
South AfricaNothing
The staff very friendly people always smiling and ready to assist
Stayed in January 2024
Reviewed: 9 January 2024
Sayed
EgyptThe hotel is absolutely amazing, a true luxury boutique hotel. Views are amazing, a small enough hotel to feel luxurious and be pampered. Breakfast caters for all tastes and has a great variety. I will definitely return here on my next trip.
Stayed in January 2024
Reviewed: 9 January 2024
Mmekwa
South AfricaThe staff was very considerate and very helpful. We asked to change rooms for a better ocean view and we were assisted easily with no hassle. Very helpful for 😁👌
Stayed in January 2024
Reviewed: 6 January 2024
James
South AfricaLocation was too far from Umhlanga.
Room was spacious and clean Very friendly and helpful staff Beautiful view of sea
Stayed in January 2024
Reviewed: 2 January 2024
Catherine
NetherlandsWe were a little disappointed with the breakfast itself. Everything was beautifully plated, but fell short on taste.
The staff are incredibly helpful and friendly. The view from the hotel's rooms and restaurant is gorgeous, and the quiet neighbourhood is exactly what we were looking for. Service at breakfast was impeccable and fast, without every making us feel rushed.
Stayed in December 2023
Reviewed: 31 December 2023
Mdungaze
South AfricaThe breakfast menu, it’s limited. We had to eat out the following day. They should consider shower mats cause after taking a showers they’ll be water and it get slippery
The staff was awesome and friendly, also the food was delicious
Stayed in December 2023
Reviewed: 28 December 2023
Saroj
South AfricaLimited menu
The friendliness of staff and the cleanliness of the property. The serene and tranquil atmosphere.
Stayed in December 2023
Reviewed: 22 December 2023
Fazel
United KingdomN/A
Everything was sport on 👌👌👌👌
Stayed in December 2023
Reviewed: 20 December 2023
Melz
BahrainEverything was excellent
Staff was amazing clean loved the bed
Stayed in December 2023
Reviewed: 19 December 2023
Emma
South AfricaNothing
It is beautiful & super clean
Stayed in December 2023
Reviewed: 14 December 2023
Onwabise
South AfricaNothing
Same as the pictures
Stayed in December 2023
Reviewed: 14 December 2023
Charlene
South AfricaEverything was lovely. The staff are amazing, a special thanks to Thola for going out of her way to ensure we were comfortable.
Stayed in December 2023
Reviewed: 1 December 2023
Brinley
South AfricaNot much not to like.
My second stay at the hotel and the service was as good as I remember.
Stayed in November 2023
Reviewed: 12 November 2023
Norma
GermanyNot only is the property in a beautiful location, it is spacious and clean. Moreover, the staff is absolutely wonderful! I felt more than welcome from the first moment on. And the food … 10 out of 10
Stayed in November 2023
Reviewed: 31 October 2023
Ndumiso
South AfricaNothing at all
Clean and friendly and quiet
Stayed in October 2023
Reviewed: 10 October 2023
J
South AfricaLoved everything.
Everything single this about this place is beautiful..from the warm friendly staff to the setting
Stayed in October 2023
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