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Reviews of Igula lodge

D 464 Igula lodge Igula lodge, 3965 Mkuze, South Africa

#9 of 9 hotels in Mkuze

Guests' Choice

Review score

Based on 46 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.7

  • Location

    6.4

  • Facilities

    5.9

  • Staff

    8.2

  • Value for money

    6.8

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Showing 1 – 25

  • Reviewed: 11 January 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were items to make coffee but no coffee in sight.

    The serenity and peacefulness...

    Stayed in January 2024

  • Reviewed: 14 December 2023

    6.0
    dobrý
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    I did not like the fact that the accommodation is not in the place that is indicated on the map. I chose the accommodation according to its location in the countryside, so I was disappointed that it was actually a few kilometres away. There was also a problem when arriving and then finding the actual place. You should correct the position on the map. Fortunately everything else was already in order.

    Friendly and helpful staff, very quiet place.

    Stayed in November 2023

  • Reviewed: 24 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Image of the place are poor compared to what is here on booking.com

    Quit place

    Stayed in October 2022

  • Reviewed: 19 September 2022

    6.0
    it was good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    it the ants all over the house even in the bed and no bar fridge

    it quit

    Stayed in September 2022

  • Reviewed: 23 November 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some pump is running often, the price for the room is too high, the place is not on the place from Booking

    Good bed

    Stayed in November 2021

  • Reviewed: 4 March 2024

    1.0
    Very poor
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would like a full refund our rooms were given to some one else. And place is not what you see online terrible service and staff Very rude we had to leave and find another accommodation at night

    Would like a full refund our rooms were given to some one else. And place is not what you see online terrible service and staff Very rude we had to leave and find another accommodation at night.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    2.0
    Convenient, bed was ok. Won’t choose to stay here again.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was unhygienic and dirty. Maintenance to the buildings and garden was noticeably lacking.

    Location close to the N2 was why I chose Igula.

    Stayed in February 2024

  • Reviewed: 13 November 2023

    9.0
    It was a good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stayed in November 2023

  • Reviewed: 15 August 2023

    1.0
    Absolute dissapointing. Bookings should vet the accomadation prior to listing. I used a different platform to book my al
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything, nothing like the posts on Bookings. com. This was a land claim property. We left without staying and booked in Pongola 100 kms away

    Nothing

    Stayed in August 2023

  • Reviewed: 17 July 2023

    3.0
    Unimpressed. They misrepresented the property.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Extremely basic. Had to pay extra to get a fridge in the room. No kettle or cups.

    The staff were lovely.

    Stayed in July 2023

  • Reviewed: 9 April 2023

    10
    Exceptional
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very welcoming staff and very helpful

    I liked everything about the place Tranquility at best

    Stayed in April 2023

  • Reviewed: 5 April 2023

    1.0
    They asked for more money. The facilities were non-existent. We had to abort and pay R4500.00 for alternative accommodat
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    everything. it should be delisted off Booking.com.

    nothing

    Stayed in April 2023

  • Reviewed: 13 March 2023

    10
    Excellent service from the staff, perfect location away from the hustle and bustle of the city.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    I didn't like the fact that there was no kitchen in the self catering cabin

    The staff were friendly and willing to go the extra mile to ensure that we were comfortable at the lodge.

    Stayed in March 2023

  • Reviewed: 13 December 2022

    1.0
    Very poor
    • Business trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no water and electricity most of the time

    Nothing

    Stayed in December 2022

  • Reviewed: 4 December 2022

    1.0
    Ant nest, disgusting stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The wooden chalet/hut/cottage was full of red ants, which they probably know about, because everywhere is blue death on the walls and floors. Could not sleep because the ants were everywhere, had to move the bed to the middle of the hut, and still it didn't keep the ants away. It went in our clothing and food that we took with us for the weekend. The front view from the cottage was a broken truck, looking like a scrapyard. We had to look for other accommodation for Saturday night (3 Dec). which we couldn't sleep in the ant nest again. If I could, I would have post all the photo's of this disgusting ant nest, but unfortunately I can only post 4. I write this to people who expect a nice clean stay and not a ant nest. Rather book inside Mkuze Game Reserve, much better antless chalets. Booking.com, I ask you to please see that I get refunded for Saturday night (3 December 2022) as you can clearly see the photo's you have on your site is definately not the same than this ant nest.

    The aircon

    Stayed in December 2022

  • Reviewed: 6 October 2022

    2.0
    Disappointed
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There's ants literally everywhere, and all other insects you could think of, I think they should disclose this to everyone that makes a booking with them. Those 2 nights I spent there were a nightmare.

    Stayed in October 2022

  • Reviewed: 11 August 2022

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The misleading web site

    Friendly staff

    Stayed in August 2022

  • Reviewed: 9 May 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dirty walls, no teaspoons for coffee just 1 dinner fork, torn fitted sheet, ant poison sprinkled all over the floor. Need to specify best for rough and ready contractors.

    Serviced, TV, air con, hot water

    Stayed in May 2022

  • Reviewed: 21 March 2022

    1.0
    No words to describe the nightmare
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had a massive party from when we arrived to early hours of morning. Place should be closed down not marketed. Cannot believe that agencies like yourselves and others still market this place. I guarantee you have had complaints about this property.

    Nothing will be sharing on all my media platforms not to touch the place. Disgusting does not describe adequately.

    Stayed in March 2022

  • Reviewed: 10 January 2022

    4.0
    Disappointing
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was not clean at all

    Stayed in January 2022

  • Reviewed: 2 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge n microwave in my room

    Everything, good service from reception staff

    Stayed in September 2021

  • Reviewed: 11 August 2021

    2.0
    Lodge is contrary to advertisement
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was load music coming from one of the establishments within the lodge, and then the water pipe burst so we had no water and couldn't take a shower, then they switched of the electricity while fixing the water pipe, and the dstv doesn't work.

    The staff was friendly I must say, but besides that there's nothing else I liked, my stay there was a nightmare to say the least, I actually checked out the same day I had arrived.

    Stayed in August 2021

  • Reviewed: 4 August 2021

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Awesome

    Stayed in July 2021

  • Reviewed: 2 June 2021

    10
    Your TEAM is amazing,the went the extra mile for me and I am extremely grateful.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great no complaints

    NA

    Stayed in May 2021

Showing 1 – 25

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