29 Hill St Clarens, 9707 Clarens, South Africa
#1 of 11 hotels in Clarens
Guests' ChoiceBased on 777 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.7
Value for money
9.2
Free WiFi
8.7
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End of dialog contentReviewed: 18 April 2024
Brian
ZambiaElectrical sockets require replacing(some) Directions on the use of the fire would have been appreciated
Breakfast was great, great selection. Staff were very helpful and the wife enjoyed the spa. Usb port didn't work, but the staff gave us a charger. They also lit the fire, when requested, which made for a wonderful evening ambiance
Stayed in April 2024
Reviewed: 16 April 2024
Ahmed
IndiaThe view was amazing, the hotel was beautiful and the staff was very welcoming
Stayed in April 2024
Reviewed: 4 April 2024
Antoinette
South AfricaParking 🅿️
Love the castle concept and the awesome view 😍😍
Stayed in April 2024
Reviewed: 28 March 2024
Tessa
South AfricaSpa services. I made a booking and the massage therapist didn’t come. I was really looking forward to the message :(.
Everything. Interior and exterior is exceptional.
Stayed in March 2024
Reviewed: 18 March 2024
Kekeletso
South AfricaNothing
Everything about the place was beautiful and serene
Stayed in March 2024
Reviewed: 18 March 2024
Theunis
South AfricaLots of stairs. Road to the hotel poor although the hotel tries to maintain it.
Setting and gardens. Friendly staff upgraded us to reduce the number of stairs to our room.
Stayed in March 2024
Reviewed: 17 March 2024
Lucinda
South AfricaFriendly staff. Beautiful hotel and location very good
Stayed in March 2024
Reviewed: 13 March 2024
Sakkiedb
South AfricaNothing
Fantastic food
Stayed in March 2024
Reviewed: 11 March 2024
Steven
United KingdomLovely setting
Stayed in March 2024
Reviewed: 4 March 2024
Melissa
South AfricaNothing
Gorgeous setting. Beautiful spacious rooms with stunning gardens
Stayed in March 2024
Reviewed: 2 March 2024
Tshitise
South AfricaMore covered parking would do.Just net shedding.
Everything,I’ve been a regular visitor since 2015.
Stayed in February 2024
Reviewed: 25 February 2024
Puleng
South AfricaNothing everything was perfect
The food,the staff were friendly, the welcoming foot massage🤗the room was clean🤗we are happy about everything
Stayed in February 2024
Reviewed: 24 February 2024
Matome
South AfricaThe stay was short... Wished for an extension 😉
An experience like no other. The serenity of the surroundings and beautiful views! Complimentary foot massage was nice and relaxing!
Stayed in February 2024
Reviewed: 24 February 2024
Taylor
South AfricaGravel to the venue
Almost everthing
Stayed in February 2024
Reviewed: 22 February 2024
Francisco
South AfricaThe only this was that it didnt have a pool. This isnt a negative comment merely the only reccomendation to the property to be the most popular and becautiful in Clarence - can find no other negative things
The breakfast was lovely but more so just the staff in general were so friendly and eager to help ! They went all out to make sure our stay was beautiful and perfect. WOuld reccomend to anyone travelling to Clarence
Stayed in February 2024
Reviewed: 19 February 2024
Anton
SingaporeAircon LED light is a little bright at night, but you don't need to use it or if you do, request that they show you how to disable it.
Well located in town, but not in the hustle and bustle, so close enough to be super convenient and have good views, but not in the middle of it all. Staff was exceptional, helpful, professional and friendly. Some stand out staff names Brenden (check in), Steve and Wandile(wait staff). Hotel is small, well maintained and beautiful. I would recommend staying in the larger rooms - Mona Lisa room is excellent with its own terrace.
Stayed in February 2024
Reviewed: 17 February 2024
Mj
South AfricaBeautiful property with the most helpful and amazing staff.
Stayed in February 2024
Reviewed: 15 February 2024
Corne
South AfricaExcellent staff and beautiful views.
Stayed in February 2024
Reviewed: 5 February 2024
Tania
South AfricaGreat location with great breakfast
Stayed in February 2024
Reviewed: 5 February 2024
Gorete
South AfricaNeeds a swimming pool and bed wasn't the most comfortable.
The view and the staff was amazing. Great service and very friendly.
Stayed in February 2024
Reviewed: 4 February 2024
Mpho
South AfricaWe loved everything.
Everything... from the time we checked in, to the time we checked out.
Stayed in February 2024
Reviewed: 1 February 2024
Susan
United KingdomThe staff were charming but on arrival we had no towels in the bathroom, although midweek and hotel only half full. No sign of any manager or person in charge We felt perhaps the hotel needed to have more of a managerial presence.
Very comfortable bed and well appointed room with cute balcony overlooking the garden and fountain. We loved the foot massage on arrival. walking distance into town although we took car and parking was easy. Lovely town with art gallery, shops and cafes. The views from the top terrace are wonderful, dinner was excellent, as was breakfast - with an enormous selection on offer.
Stayed in January 2024
Reviewed: 25 January 2024
Cynthia
South AfricaExquisite rooms, breathtaking views and lovely staff. The restaurant offers great meals.
Stayed in January 2024
Reviewed: 25 January 2024
Dee
South AfricaThe shower cubicle was a little on the small side.
The breakfasts were delicious as was the Christmas Day luncheon. We loved our room with all the comforts from home.
Stayed in December 2023
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