R712 Clarens , Golden Gate Road, 9707 Clarens, South Africa
#7 of 11 hotels in Clarens
Guests' ChoiceBased on 1395 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
9.2
Facilities
8.7
Staff
8.7
Value for money
8.5
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End of dialog contentReviewed: 25 March 2024
Avenant
South AfricaLack of kitchen
Good, but needed a full kitchen
Stayed in March 2024
Reviewed: 25 March 2024
Wessel
South AfricaA braai for chalets for 2 people
Stayed in March 2024
Reviewed: 24 March 2024
Prof
South AfricaThe kitchen utensils are a bit limited. But manageable. The kiosk has limited supplies.
Kids activities are great! Really nice warm pool and rock climbing. Very nice restaurant!
Stayed in March 2024
Reviewed: 21 March 2024
Kamashia
South AfricaEverything was fine
Everything was good,hope to be back soon
Stayed in February 2024
Reviewed: 21 March 2024
Lerato
South AfricaThe staff at the reception was rude, the massage was a joke
The place is clean with activities around
Stayed in March 2024
Reviewed: 18 March 2024
Grant
South AfricaClean and friendly
Stayed in March 2024
Reviewed: 17 March 2024
Ntswaki
South AfricaIf you can make people choose the activities and include them on the package, so that when e pay we pay for everything at once.
We went to Kiara to celebrate our 21 years of marriage anniversary, we had plans for Saterday unfortunately we had to cut our vacation and rush after receiving a call that our son is in hospital, he I injured on his neck and spine.
Stayed in March 2024
Reviewed: 17 March 2024
Laura
South AfricaThe amazing views
Stayed in March 2024
Reviewed: 12 March 2024
Mpolokeng
South AfricaWi-fi was the problem because it disconnected us when we were from the mountain and we were never re-connected for 2 days even though staff from reception tried to help us with it. The yard of room 77 and others near it were not clean as they tree branches all over. There should be a sign near the dam that can guide us when we want to go for a swing because we got lost.
Facilities were very cheap.staff was amazing.food was good.
Stayed in March 2024
Reviewed: 9 March 2024
Manabile
South AfricaAlways make sure your gas for the stove is refilled before I cherk in
Room service you get everydayfree of charge
Stayed in March 2024
Reviewed: 5 March 2024
Nj
South Africanone
area and activities are good
Stayed in March 2024
Reviewed: 2 March 2024
Siphosethu
South AfricaThe pillows inside the pillow cases were not looking pleasant. Maybe the use of pillow protectors could help.
Everything was perfect. Great service at the reception. The units were 100% clean from the kitchen, bathrooms to the bedrooms and even the balcony. The restaurant offers delicious fresh food. Excellent service. Oh and the complimentary spa treatment was a really lovely way to be welcome to the facility. The spa treatments I booked were really good.
Stayed in March 2024
Reviewed: 28 February 2024
Samuel
South AfricaThe view and swimming pool was the best
Stayed in February 2024
Reviewed: 26 February 2024
Elizma
South AfricaMore solid roof parking for vehicles.
Activities provided, upgrading of facilities and rooms, pools. Beautiful location.
Stayed in February 2024
Reviewed: 26 February 2024
Rakesh
IndiaThey charged me extra for late checking for 30 minutes which they could have spared. The checking timings are late and the checkout timings are too early which is not accepted at all. If guest check-in late then he they can be given at least 30/40 minutes extra to check out. It was not a big deal at all.
The Property was really nice with all Amenities like Restaurants, Pool, Entertainment, adventure, Restaurants and Bat e.tc. Its a big property very close to golden gate national park where you can hike, horse ride and other adventure activities.
Stayed in January 2024
Reviewed: 26 February 2024
Fundiswa
South AfricaBring cash for games, kids wanted to play but we didn't know we needed each.
Stayed in February 2024
Reviewed: 23 February 2024
Santi
South AfricaBecause the place is big i would recommand a shuttle for local travels like from room to retaurant or reception. I would recommane you have Phone in the rooms for room services
The property has everything i need in 1 place, pool, spa, Gym, reataurant, games. The pool hot is hot. Jaqusee. The place is wow. I cant keep talking about it. Even the pictures i posted on social media, people cant stop asking where is that place. Keep up the great job guys you guys are excellent
Stayed in February 2024
Reviewed: 20 February 2024
Rebaone
South AfricaI loved the units, clean and morden. The facility caters for children.
Stayed in February 2024
Reviewed: 15 February 2024
Tshoarelo
South AfricaNothing
Everything,The resort is peaceful and amazing,Me and my Husband definitely enjoyed every moment of our stay And George is such an excellent waiter big ups to him
Stayed in February 2024
Reviewed: 14 February 2024
Gert
South AfricaThe Price per Unit
The environment
Stayed in February 2024
Reviewed: 12 February 2024
Noxolo
South AfricaTranquility; the property is peaceful and well taken care of. Moreover, having bunnies in the site gives a sense of peace and calmness.
Stayed in February 2024
Reviewed: 10 February 2024
Omarjee
South AfricaRooms were very clean. Facilities at Kiara
Stayed in February 2024
Reviewed: 4 February 2024
Aardt
South AfricaToilet seat loose
Cleanliness
Stayed in February 2024
Reviewed: 2 February 2024
Charlie
South AfricaPeople having difficulty in climbing steps, must just bear in mind that there are steps and no elevator.
The 1 bedroom flat is comfortable and spacious with an awesome big balcony with braaier. The big swimming pool and the Spa is so relaxing. The restaurant serves a delicious cheese fondue and also do wine tasting.
Stayed in January 2024
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