Lagoon Beach Road, Milnerton, 7435 Cape Town, South Africa
#168 of 203 hotels in Cape Town
Guests' ChoiceBased on 4575 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.6
Facilities
7.8
Staff
8.2
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 27 March 2024
Aboo
United KingdomTrain the restaurant staff the minor issues I mentioned above.
Room was good. Breakfast was fine but the cutleries was never in order, I had to ask for a tea spoon of breakfast spoon everyday . One thing I would suggest is show the staff in the restaurant how to lay a table properly for different meal. I asked for teapot , I was told there is no lid for the pot.
Stayed in February 2024
Reviewed: 25 March 2024
Charmainne
South AfricaStunning views.
Stayed in March 2024
Reviewed: 24 March 2024
Shailesh
South AfricaRestaurant prices too high not good value The main manager a gentleman without him would have not been helped
Where it is situated
Stayed in March 2024
Reviewed: 24 March 2024
Musalafu
South AfricaPatio doors n tv channels
Near the beach
Stayed in March 2024
Reviewed: 21 March 2024
Sifiso
EswatiniThe restaurant has limited variety
Access to the beach
Stayed in March 2024
Reviewed: 20 March 2024
Bernadette
United KingdomSauna area staff not always attentive for example no towel to use after showering
Distance from town and water front - good away from bustle Nice beach
Stayed in March 2024
Reviewed: 19 March 2024
Kirk
United StatesBusiness function was too loud and late into a week night Beach was full of washed up trash
Good location
Stayed in March 2024
Reviewed: 18 March 2024
Maxenshire
South AfricaNo backup during loadshedding
Location, porters were very helpful
Stayed in February 2024
Reviewed: 18 March 2024
Milton
AngolaIt’s difficult to say, the service quite good even though was difficult to find variety of meal but it’s normal
The service was very good, the view of the facility was stannic just perfect.
Stayed in March 2024
Reviewed: 17 March 2024
Junior
South AfricaBed
Location
Stayed in March 2024
Reviewed: 17 March 2024
Marry
South AfricaThey have old chairs and the smallest tv
The staff was friendly
Stayed in March 2024
Reviewed: 17 March 2024
Jordan
United KingdomHad to ask 4 times for a fan as the apartment didn’t have aircon. In the end we gave up asking. Initial room didn’t lock so we had to move which was a pain day one.
Restaurant and bar staff were very friendly.
Stayed in March 2024
Reviewed: 15 March 2024
Nellie
SwedenFar walking distance to shops Airconditioner not working, Staff forgot to help us with it
Amaaazing view and nice pool
Stayed in March 2024
Reviewed: 15 March 2024
Iwani
Botswananothing
The views are just amazing.. the food is good
Stayed in March 2024
Reviewed: 15 March 2024
Maggie
IrelandBeach polluted unable to use
Staff very nice
Stayed in February 2024
Reviewed: 13 March 2024
Paul
United KingdomThe location was excellent but the room was somewhat tired and it is in need of a revamp. The bathroom cabinets are well past their best. Balcony furniture is limited and uncomfortable. Only 1 chair in the room. Most days we had to request replenishment of the drinking water rather than it being done as part of the room cleaning. Shuttle bus a bonus albeit airport runs took precedence and some days the shuttle was not available.
The breakfast was good however the staff were somewhat slow and at times seemed unhelpful. Supply of some items e.g. bread had to be requested to be replenished and the tea and coffee process was slow and labourious.
Stayed in March 2024
Reviewed: 13 March 2024
Gillian
South AfricaBreakfast coffee is awful. An investment in some coffee machines for the restaurant would be a great idea.
Super location right on the beach. Sea facing rooms are spacious and have an amazing view.
Stayed in February 2024
Reviewed: 12 March 2024
Leonie
South AfricaWould have liked a view
Very comfortable
Stayed in March 2024
Reviewed: 12 March 2024
Setlabi
South AfricaDisappointed that only sweet Danish pastry and chocolate brownie were served on Sunday. No scones or less sugary cakes were served.
Stayed in March 2024
Reviewed: 11 March 2024
Colin
United KingdomGreat location
Stayed in March 2024
Reviewed: 11 March 2024
Ndinaye
EthiopiaRooms are spacious, location by the beach and overlooking Table Mountain is great.
Stayed in March 2024
Reviewed: 11 March 2024
Dineo
South AfricaOn our first night, jwe decided to have dinner at the hotel. But it was not so good 😕
Everything
Stayed in March 2024
Reviewed: 10 March 2024
Maggie
IrelandThe beach was polluted and up fit for swimming. We spoke to the life guard. The hotel was literally on the beach. Very disappointing .
Staff very friendly and restaurant opened very late which was a lovely option
Stayed in February 2024
Reviewed: 10 March 2024
Mark
GermanyOur daughter's bedroom had only one window leading to an internal hotel aisle, so no fresh air came through the open window. The bathrooms were not as nice as we expected for this kind of hotel and especially the price we paid. We were not informed about the regular load shedding in our part of the hotel. The South African Power Supplier shuts down electricity during certain time frames. The hotel didn't provide us with information on these planned downtimes. So after washing my hair I was surprised by a shutdown while blow-drying my hair. In our part of the hotel was no back-up for these energy downtimes. Not even flashlights or candles were provided by the hotel, so one night we were in our room at 7:30 pm in total darkness. But the most memorable event during our stay in the Lagon beach Hotel & Spa was a late dinner (10 pm) we had in one of their restaurants: the three of us shared 2 food platters. We then spent most of the night over the bathroom toilet throwing up. We hadn't had anything to eat since 2 pm in the afternoon, so it was clear for us that the reason for our sickness was the food in the restaurant at the Hotel. The night was horrible for all of us and the next day we stiil were very weak and slept most of the day. So we were not able to take part in our booked and pre-paid Hop-on Hop Off Bus Tour in Capetown. We reported the "incident" to the hotel Manager who was very friendly, but did not actively do anything to mitigate the situataion (e.g. offer water and light snacks). We ended up ordering and paying for toast and apples (crackers were not available at this hotel). It is a nice hotel but the appartments was overpriced. We paid 330 Euros per night (plus 38 Euros for breakfast each morning).
Our family of 3 had a nice appartment in the new part of the hotel. The appartment had two rooms and 2 bathrooms. Living room and master bedroom had a wonderful view on the lagoon. Breakfast (not included in hotel price) was very good with a big selection and fesh fruit. From the breakfast room we had a beautiful view on the lagoon. Staff was very friendly. The hotel has plenty of parking lots in the parking garage and also outside.
Stayed in February 2024
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