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  5. Reviews of ONOMO Hotel Durban

Reviews of ONOMO Hotel Durban 3 stars

56 K.E Masinga Road CNR Sylvester Ntuli, 4001 Durban, South Africa

#28 of 85 hotels in Durban

Guests' Choice

Review score

Based on 2922 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 19 March 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I wanted to relax outside having my drinks and snacks and that was not allowed 🚫 Can we please have bar fridges in all rooms

    I like everything about Onomo the food clean staff 😋

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I felt bad when I realized that there was no fridge in the hotel room...eish that's pretty bad

    the place was paradise,it was clean and beautiful breakfast is awesome and the ambience is unexplainable, I loved it👌🎉

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Size of single beds ,too small can hardly move ..

    The staff was great and welcoming. Loved the roof top area.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    The stay was very nice and the room was clean.
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The place was very clean and the staff was very friendly and parking was provided as promised I would recommend it.

    Breakfast was really good and the place was very easy to locate and the staff was very friendly.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    It was wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    We had know microwave in the rooms

    Rooms was clean and breakfast was wonderful

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Ja but they dont have smart TV

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Need a longer stay to judge but the one night was great
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    On the entrance from the road it’s dark, kept passing it only seeing the lodge opposite side as it was well lit.

    Very clean and neat, what a hotel should be

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    N/A

    Breakfast

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    We had a wonderful stay with my friends definitely we will recommend to others.
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the staff members were not welcoming

    The cleanliness was on other level 👌🏾

    Stayed in January 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Ask me an easy one 🤣

    Quality environment, & staff, facilities. My number one hotel in Durban each year from Scotland Value for money exceptional.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    they had 1 hairdryer

    Breakfast , room and friendly staff members

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ayanda"s generosity. She is a germ.very energetic and friendly.

    AYANDA"S SERVICE.SHE WENT AN EXTRA MILE TO ASSIST US IN BOOKING A VERY CHEAP TAXI USING BOLT APP.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Each room should have its own decoder so that we can tune to the channels of our own
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Your T V quality needs lot of improvement

    Breakfast

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Good stay I will recommend the hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Outside Hanging ring for towels after peace

    Breakfast Swimming pool Security

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The last night of my stay I waited 45 minutes in the dining area for my food. They said that they were busy. And the waitress talked with her friends for about 20 minutes after she directed me to sit down, before she came to take my order.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bar and the breakfast

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    It was okay, could be better
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was way too close to our bed and and it had a space on the top of the doors which meant me and my partner had very little privacy to use the toilet . We went out to eat at night at the restaurant and the Burger I ordered tasted HORRIBLE, I could've sworn the patty had gone off. There is no music Channels on the TV You can barely open the windows

    The Breakfast was incredibly delicious The Technology to ensure safety is amazing.

    Stayed in December 2023

  • Reviewed: 4 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no mini-bar in my room as advertised. Called in on the first night and was told it would be brought up but when I returned the next afternoon the rom was cleaned but still no mini bar.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the layout of the bathrooms. There is certainly enough space in the bathroom for the shower window to seperate the shower from the rest of the bathroom. It's a bit dangerous for the elderly due to bathroom being constantly wet once you have showered.

    The location was great as its close to all beach amenities

    Stayed in December 2023

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are safe

    The staff was so good to us

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast needs to be improved and changed and bring something new to the table

    The staff was very friendly The place was clean and a good environment

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like the kids dishing up for themselves at the Christmas buffet under no supervision of their parents. They were making a lot of mess. I also didn’t get a chance to go to the bar, twice I tried I was told it’s not open yet. Would have been nice to know the operating hours.

    The breakfast was just ok. Nothing extraordinary

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    I had a really great stay
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    The breakfast variety wasn't so great. They had the same kind of breakfast over the period of my stay.

    The room was spotlessly clean, the bed comfortable and the linen super clean too. The room was also very spacious and great to accommodate a single traveller.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was rude. I was standing at the reception for a while the staff was busy on a personal call. I requested for assistance at night and the receptionist told me his alone and cannot assist me with getting a bed for a child because his alone.

    The Beds were comfy.

    Stayed in January 2024

Showing 1 – 25

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