191 OR Tambo Parade, 4056 Durban, South Africa
#52 of 85 hotels in Durban
Guests' ChoiceBased on 7800 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
7.8
Staff
8.6
Value for money
8.4
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Nobuhle
South AfricaThe breakfast was not nice
The room was clean
Stayed in March 2024
Reviewed: 22 April 2024
Bennedict
South AfricaNothing
Good accommodation
Stayed in April 2024
Reviewed: 20 April 2024
Thabiso
South AfricaThe view on my room was very bad
The location is very good. The room ambience is greater
Stayed in April 2024
Reviewed: 19 April 2024
Mandleni
South AfricaFood and location
Staff, view from my room
Stayed in April 2024
Reviewed: 19 April 2024
Mandleni
South AfricaBreakfast very nice
Staff they are very friendly and helpful
Stayed in April 2024
Reviewed: 18 April 2024
Candice
South AfricaNo secure parking
Everything, breakfast, location
Stayed in March 2024
Reviewed: 18 April 2024
Florence
South AfricaThe place is nice but needs some renovations especially carpets and couches and lift
Breakfast fantastic wish if dinner can be served as well
Stayed in March 2024
Reviewed: 18 April 2024
Undefined_
South AfricaThe aircon didn't go above 23. What helped was the extra bed throw that we provided ourselves with although a blanket was layer inbetween the sheets provided by the hotel.
It was comfortable and everything that a person needed appliance wise was provided in the room(fridge, kettle, microwave). The breakfast was delicious, filling and catered for people that didn't eat pork.
Stayed in April 2024
Reviewed: 17 April 2024
Morrin
South AfricaThey don't have omlet
Facility is clean
Stayed in March 2024
Reviewed: 17 April 2024
Timothy
South AfricaBreakfast was good and no hustle checking in and out
Stayed in April 2024
Reviewed: 16 April 2024
Mzwekaya
South AfricaThe hotel was shortstaffed for the period of my stay, such that there was disorder in the dining room. The shower unit is quite small.
The location is excellent, and the staff are very friendly.
Stayed in March 2024
Reviewed: 15 April 2024
S'lungile
South AfricaTv remote was not working
cleanliness
Stayed in February 2024
Reviewed: 15 April 2024
Emmanuel
South AfricaThe lack of inside parking is the biggest challenge, you have to park about 800m from the property and walk and it becomes challenging when the weather is not good and also its not very safe to be walking at night.
The breakfast is generous and freshly prepared for guests, the view from the dining room is awesome . The rooms are clean and bedding is fresh, bathrooms are clean. The outer rooms have a sea view that very beautiful.
Stayed in April 2024
Reviewed: 15 April 2024
Mgwaba
South AfricaAir-conditioned isn't working TV no working
Food service
Stayed in April 2024
Reviewed: 15 April 2024
Mandisa
South AfricaNothing
A lot
Stayed in April 2024
Reviewed: 14 April 2024
Rearabilwe
South AfricaThe lift needs an upgrade
The breakfast was exceptional, rooms were clean, friendly staff and excellent location
Stayed in March 2024
Reviewed: 14 April 2024
Gwen
South AfricaRoom booked was much smaller than expected and did not match description on listingg😏
Location right across the road to the. Beach 😊😊😊 easy access to almost everything..
Stayed in April 2024
Reviewed: 13 April 2024
Ntanganedzeni
South AfricaThe noise was too much to a point that i could not sleep peacefully. The was a sound during the night that disturbed me throughout.
The place is closed to beach and shopping centre and os clean
Stayed in April 2024
Reviewed: 11 April 2024
Afika
South AfricaIt's not like i dont like bathrooms, but i think you need to fix them its been quite a while Booking Parade Bathrooms need to be fixed
Lot of things i like about this hotel, but mostly, i loved the breakfast part
Stayed in April 2024
Reviewed: 11 April 2024
Noncedo
South AfricaExcellent hotel , staff ar friendly ,food was nice also room is clean and neat. Location is perfect. I really enjoyed my trip
Stayed in April 2024
Reviewed: 11 April 2024
Sibusiso
South AfricaThey don't have safe parking
The check-in was effortlessly
Stayed in April 2024
Reviewed: 11 April 2024
Delani
South AfricaUnfortunately during my stay for two days in my room there was no hot water in the bathroom.
The place was so perfect for the money and what I like most is the breakfast it's so delicious and the staff was so friendly.
Stayed in April 2024
Reviewed: 11 April 2024
Ntombenhle
South AfricaNoise early morning on group floor
Everything besides noise
Stayed in April 2024
Reviewed: 11 April 2024
Nkosie
United Arab EmiratesThe shower cap needs to be fixed. Water was splashing all over.
Stayed in March 2024
Dubai, UAE
Málaga, Spain
Leipzig, Germany
Pipa, Brazil
Saas-Grund, Switzerland
Dambulla, Sri Lanka
Briançon, France
Mikulov, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content