22/3 Esplanade, Beach Front, 5201 East London, South Africa
#3 of 13 hotels in East London
Guests' ChoiceBased on 3978 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.7
Value for money
8.5
Free WiFi
7.1
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End of dialog contentReviewed: 15 April 2024
Mkosi
South Africaits the Seaview that i wanted,,room was clean as expected,breakfast was a buffect so we ate what we wanted,the room was up to standard and good value for my money,i will definately book again at ICC,but as i rated the beds were not comfy but not bad at the same time.
Stayed in April 2024
Reviewed: 10 April 2024
Avuyile
South AfricaThe delay of the lifts and having to take the stairs was not nice.:(
Room service was quick and the ladies were friendly, I asked them to change my room to have the beautiful view and they did that with no hesitation. Comfortable beds and the room smell nice and clean.
Stayed in March 2024
Reviewed: 10 April 2024
Selly
South AfricaThe toilet pipes were smelling,I think it is coming through the toilet ventilation system.
The View
Stayed in April 2024
Reviewed: 7 April 2024
Thando
South AfricaDirect lift access to parking
View was excellent. Staff were friendly, professional and accommodating
Stayed in April 2024
Reviewed: 5 April 2024
Cebisa
South AfricaNothing
I like the attitude of staff
Stayed in March 2024
Reviewed: 4 April 2024
Sakhela
South AfricaThere is no microwave in the room...
Most
Stayed in March 2024
Reviewed: 3 April 2024
Fikile
South AfricaMy room shower was dirty and the staff in reception had a bad attitude.
View
Stayed in April 2024
Reviewed: 2 April 2024
Aluta
South AfricaI feel like they were unprepared when I arrived. They didn't have coffee and towels in the room.
The comfortable beds
Stayed in March 2024
Reviewed: 1 April 2024
Lizeka
South AfricaThe windows in room 530 were broken. At check in our second room wasn't ready, we only got to get it at about 16:00.
Stayed in April 2024
Reviewed: 28 March 2024
Graeme
South AfricaPart of town very run dowm
Stayed in February 2024
Reviewed: 28 March 2024
Makgwale
South AfricaLimited choices for breakfast fillings.
Thank you for great service, comforting room and clean bed daily.The views from my room.
Stayed in March 2024
Reviewed: 27 March 2024
Anelisa
South AfricaNothing
Great location with nice sea views
Stayed in March 2024
Reviewed: 26 March 2024
Seotsanyana
South AfricaNone
When we arrived we were booked on standard room and I recalled that when I was checking the hotel, it had an option for upgrade and when I enquired at the hotel, the option was not available but the manager (I forgot her name but it was a lady) gladly upgraded us to a Suit with Sea View. Much respect to her. And thank you very much
Stayed in March 2024
Reviewed: 24 March 2024
Makwela
South AfricaThe was a really bad smell that just lingered, from the drain pipes. That wasn’t pleasant.
Staff were super friendly and helpful. The room was spacious.
Stayed in March 2024
Reviewed: 24 March 2024
Sandiswa
South AfricaNothing
Atmosphere, beds, room service, meals
Stayed in March 2024
Reviewed: 19 March 2024
Ziyeka
South AfricaThe room was far from the dining room and lifts.
The breakfast was excellent...
Stayed in February 2024
Reviewed: 18 March 2024
Anil
South AfricaThe rooms should be much fresher as you do seem to get a stale smell only when you sleep in the room.Your breakfast cutlery mixed were you have (cheese,tomato,cucumber with salami?).Room Service was pathetic as food comes totally cold.30 to 40 minutes is to long.Basically ordered cheese sandwich with chips who where burnt and cheese like rubber. Because complains are taken lightly when you single out.
Breakfast location good.The breakfast was standard.I’m a vegetarian by birth,singled out in your hotel for my stay there. The kitchen staff were helpful in providing some raw vegetables (onion,green peppers,chopped chilli )of which I created into a sandwich 🥪
Stayed in March 2024
Reviewed: 18 March 2024
Weimers
South Africaloved it
Stayed in March 2024
Reviewed: 18 March 2024
Lindi
South AfricaThe view of the room
Stayed in March 2024
Reviewed: 18 March 2024
Senzeni
South AfricaCockroaches
Stayed in March 2024
Reviewed: 16 March 2024
Mthandeni
South AfricaBathrooms need to be regularly checked. Water came out very slow on the bathtub and tub stopper not working properly.
Very spacious, super clean, and comfy beds
Stayed in March 2024
Reviewed: 13 March 2024
Seleke
South Africa*Residents below my apartment were very loud and noisy disrespectful 😒 * Monitoring in the pool side is needed as young people make older people not be comfortable as they think pool sides is only ment for them. (Noisy, all over the pool also speaking awful language 😵
* Everything was exceptionally great 👍 👌 * I enjoyed the balcony and Sea view 😍 * Breakfast well done (100%) * Staff very much helpful and respectful 🙏
Stayed in January 2024
Reviewed: 12 March 2024
Thandi
South AfricaNothing
The location and was lucky to be upgraded to a room with an ocean view 🌊 😍👌🏾👌🏾
Stayed in March 2024
Reviewed: 11 March 2024
Leanette
South AfricaDidn’t feel 100% safe on my own on the boardwalk.
Safe, clean great view.
Stayed in December 2023
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