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  5. Reviews of The Riverside Hotel

Reviews of The Riverside Hotel 4 stars

10 Kenneth Kaunda Drive, 4065 Durban, South Africa

#46 of 85 hotels in Durban

Guests' Choice

Review score

Based on 826 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    At check in dedicated queue demarcation needed as everyone arrives at once and wants to be served so people don’t wait their turn and just walk to the counter whilst you have been waiting in queue

    Stayed in February 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Front service staff was excellent

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    It was great,except when I was booking my room included breakfast then when the property t wasn’t anymore😕,and the fact
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was mould at our room

    Was just where wanted it

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Comfortable stay
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff are very friendly and helpful. Has nice large bathrooms.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb
    • Family with young children
    • Family Room
    • Stayed 6 nights
    • Submitted via mobile

    The beds were old and sunken. The linen was also old and stained and not changed during my six day stay, just neatened.

    Location and the friendly staff. The pool is also good.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    it’s a nice place and i will visit again
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    if you are not leaving the place, they take too long to clean the rooms

    The breakfast was good

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Perfect holiday home
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Dust on the curtains and under the bed

    The reception was great, the rooms were clean and linens were changed. It was a comfy home away from home.

    Stayed in January 2024

  • Reviewed: 12 October 2023

    8.0
    The staying was nice
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was very good. They are a variety of food to choose from

    Stayed in October 2023

  • Reviewed: 24 September 2023

    9.0
    Best holiday ever
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    That the manager and employees didn't care that we agreed late though we kept communicating with them to inform of the dilemma we had

    Everything for us was awesome.. We met great people and definitely changed our lives

    Stayed in September 2023

  • Reviewed: 22 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My shower had an earing in it, so not cleaned. There was TOO much noise from the music in the bar. Could hear it in my room and was painful at the restaurant. Had to eat out. Not enough parking. All the parking taken by locals who visit the bar.

    The bed was comfortable.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Overall I was satisfied

    Stayed in April 2023

  • Reviewed: 30 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room had a cigarette smoke smell.

    Good breakfast and very comfortable.

    Stayed in April 2023

  • Reviewed: 27 April 2023

    9.0
    It was great
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Too much noise coming from the room next to ours

    we had a wonderful stay with my family and the breakfast was great

    Stayed in April 2023

  • Reviewed: 26 March 2023

    8.0
    Enjoyed stay. Excellent location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    WiFi reception in room was terrible

    Aircon excellent in room

    Stayed in March 2023

  • Reviewed: 12 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    it gets a little noisy at night, coming from the function room if there is a function in there

    good value for money

    Stayed in December 2022

  • Reviewed: 23 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    First floor view to car park.

    Super comfy King size bed.

    Stayed in December 2022

  • Reviewed: 22 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    AC in the rooms could of been better.

    view and location along with value for money.

    Stayed in January 2023

  • Reviewed: 18 January 2023

    9.0
    It's a lovely hotel overall
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pool is at the restaurant, while you having breakfast people are busy running around jumping into the pool

    Breakfast was great buffet set up never go wrong

    Stayed in January 2023

  • Reviewed: 16 January 2023

    7.0
    average but too expensive
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    basin plug blocked

    location

    Stayed in January 2023

  • Reviewed: 9 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The safe is faulty and the shower was getting abit flooded,

    The beds and bath

    Stayed in January 2023

  • Reviewed: 8 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was in order Breakfast time should be extended during festive

    Stayed in January 2023

  • Reviewed: 1 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Family room space is very less

    Overall good

    Stayed in January 2023

  • Reviewed: 1 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Many may not agree with me but this my opinion. The monotony of uncreative preparation of their Breakfast. Same breakfast everyday. Curb the noisy guests as and when it arises. Not the hotels fault but the lack of respect displayed by Guests. There are areas of improvement and if Management does see it then no amount of Reviews will help. Maintenance and Cleanliness is all areas should be a standard. Treat and look after staff. High turnover is not good for any business. Parking is also a major issue.

    Location and convenience for me as a guest.

    Stayed in December 2022

  • Reviewed: 30 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Airon was leaking water

    Stayed in December 2022

Showing 1 – 25

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