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Reviews of Royal St. Andrews Hotel, Spa and Conference Centre

19 St. Andrews Road, 6170 Port Alfred, South Africa

#3 of 7 hotels in Port Alfred

Guests' Choice

Review score

Based on 889 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night

    The breakasts were exceptional, the room service spot on and the Highlander restaurant was Outstanding. The Staff were absolutely amazing and friendly. We will definteley be back. Regards Donovan and Lisa

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 1 night

    Nothing

    Good breakfast

    Stayed in February 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 1 night

    Excellent overall.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    10
    I'm looking forward in coming back again.
    • Leisure trip
    • Family with young children
    • Standard Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    Carelessness from staff I asked half done eggs they gave me well done eggs. Well I didn't make a big deal out of that but it's just a note they must be careful

    Breakfast was fine with friendly staff and the location is fine too.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    The rooms are excellent and staff friendly. A great place to stay.
    • Leisure trip
    • Solo traveller
    • Standard Luxury Room
    • Stayed 3 nights

    Congealed fried eggs in the Bain Marie for breakfast were aweful. Never seen this before. Either make to order or put scrambled eggs in the Bain Marie which keep better. Was not offered the glass of champagne at breakfast which I was later informed should have been offered by the waiting staff.

    Efficient and friendly staff. Spacious well-appointed room and great bathroom.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Overall happy, will stay here again
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool can be noisy at times

    Clean and modern in accommodation side with a touch of antique in the reception side.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Our stay was amazing. We had a comfortable night.
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The rooms were clean and spacious. The staff was so friendly and welcoming.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Exceptional stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Didn't like the system of requesting iron, though it was quick and provided with option for doing it for you , i guess having to wait and doing it daily not great, each room can have its own, rooms are big

    The place is worth every cent,with their great breakfast, kids play facility and prove guest with towels for swimming exceptional service.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    Spa

    Food Kids play house

    Stayed in January 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Parking can be a challenge

    Warm Reception

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    OUR STAY AT ROYAL St ANDREWS HOTEL.
    • Couple
    • Standard Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    We liked everything about the hotel it was our first time to stay there but yhoooo we wanted to extend our stay..

    Wow their facilities,the whole infrastructure is good and clean modernized have beautiful gardens and superb outdoor facilities. Our room was big and spacious the furniture was of great value,bathroom and linen were clean. Excellent services especially room service they always respond quickly whenever we called. Delicious breakfast ,wide range of delicious food served and good restaurants. Transport services when you are lazy to drive they organized uber for me to go to church on Saturday. So quiet and I like their rules given to all visitors time frame for partying,it gives everybody time to relax and enjoy the stay.l would book the hotel over and over again nice place to stay, close to amenities such as the beach,Red Hill Mall,town they have top of the range spa woow .

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Worth every penny
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Not enough towels in the room

    It was clean, the receptionist was very polite and so was the other staff. The breakfast was divine 🤌🏾

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Superb, value for money
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. It was a superb experience. Room very clean and comfortable. Breakfast breathtaking 😍. I would book it again

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Everything was good
    • Leisure trip
    • Group
    • Standard Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    The people who can assist with our laggage from the room to the car I struggle as I'm carrying mine to the car due to my past injury to my feet.

    Breakfast was good.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Quick road trip
    • Leisure trip
    • People with friends
    • Standard Luxury Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    Location and the great Highlander pub

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    I enjoyed every second
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent

    Stayed in December 2023

  • Reviewed: 5 March 2024

    9.0
    Lovely comfortable stay
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    The door key was faulty and no hot water on arrival

    Very comfortable clean great staff

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was clean and spacious.

    Everything, the atmosphere was therapeutic

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Spa wellness
    • Leisure trip
    • Family with young children
    • Standard Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    I was so disappointed by the Camelot Spa,they were suppose to contact me(wanted to book in advance for obvious reasons) because I told the hotel I need their services but they didn't,so I made contact myself upon arrival and I was asked so many questions just to be told that they don't have a spot for me

    Friendly and helpful staff.The breakfast was too good!Went to the Highlander pub and it was chilled,enjoyed the food

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Will never stay there again
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 4 nights

    My car was damaged by another guest. The hotel refused to give me the guest personal details so i could contact them. The fact that the guest drove away after my car was damaged to me meant it was a criminal offense and the hotel should not protect the guest identity. I now have to spend R50000 to fix my damaged and they accept no responsibility. Gave me a registration number that i cannot tract down because it seems that it doesnt exist

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Very beautiful and peaceful hotel. Had all we needed and some.
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    No complaints

    Perfectly located. Felt safe. Quiet, we came to rest and we got it.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    We had a beautiful stay, I didn't even want to leave😂
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was not comfy the way I expected it to be. Guess it's old now.

    The breakfast was delicious. Everything was fresh. You could see that the chef is someone who knows what he is doing. The dining area is clean. The staff is amazing.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    There were some very minor cosmetic things in the room that needed attention eg the shower area was in need of some sprucing up as were the bedside lampshades and the communal carpet in the bedroom wing which let the place down a little.

    Great location right opposite the golf course and close to all other parts of the town. The staff were great, the room was spacious and clean. The bed was very comfortable and it was quiet. No loadshedding problems, ample car parking, good WiFi. The food in the Thistle Restaurant was excellent and breakfast was very good with plenty of choice. The onsite pub was well stocked and the food menu looked extensive. Very good value for money.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Stay was amazing
    • Leisure trip
    • Solo traveller
    • Standard Luxury Room
    • Stayed 1 night

    I was given the incorrect breakfast pack

    I had a breakfast pack which was not anything which I ordered. I suppose if they had my order correct it would have been great.

    Stayed in February 2024

Showing 1 – 25

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