103 Blackburn Road, off Umhlanga Rocks Drive, Durban North 4051, 4051 Durban, South Africa
Based on 427 hotel reviews
6.2Cleanliness
7.3
Comfort
7.3
Location
7.4
Facilities
6.8
Staff
7.0
Value for money
7.1
Free WiFi
7.9
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End of dialog contentReviewed: 9 August 2023
Gwadiso
South AfricaThere's was no coffee or tea , no Towels we had to walk to reception to collect them
Stayed in July 2023
Reviewed: 10 July 2023
Ngxebeza
South AfricaHospitality from receptionist was not good she was a bit rude
The rooms were clean including their linen
Stayed in July 2023
Reviewed: 13 June 2023
Fezibongo
South AfricaThey don't clean their rooms properly you can still see the dirt and the linen is old.
The Location
Stayed in April 2023
Reviewed: 6 June 2023
Marcia
South AfricaThere were no towels or shower Mar available in the room. The TV was not working. No loadshedding lights or candles in the rooms. The kettle had been removed aswell.
The location and safety is about the only thing going for the Royal Ushaka this time.
Stayed in June 2023
Reviewed: 16 May 2023
Jacques
South AfricaIf you want to complain, then you will find many ways to complain. The road is very busy throughout the nights but close the windows, problem solved the aircon do the job further.
It was a pleasant stay from Friday till Sunday morning, I will book again there. Close to the beaches and shopping centers and friends and family we had visit.
Stayed in May 2023
Reviewed: 8 May 2023
Gugulethu
South AfricaI felt the sheets were not so clean
Stayed in May 2023
Reviewed: 2 May 2023
Meebashnee
South AfricaFor the entire 4 days of our stay we had to request towels every single day, we also had to ask for coffee and sugar every day as the room was none in the room. We had to request for a kettle. No pillowcases on the pillows. You can not sleep past 06:30am because the noise from the other guests in the corridor is deafening!
The staff were friendly and helpful
Stayed in May 2023
Reviewed: 27 April 2023
Burnese
South AfricaThe receptionist could have been more friendly...no WiFi password was given. No tea or coffee left in the room.Tv channels limited to adverts and the cartoon network...yet we booked the room for 2 adu
Breakfast was not included...
Stayed in April 2023
Reviewed: 10 April 2023
Bongekile
South AfricaCleanliness was not on good standard and no towel was provided for me, tumblers were dusty nd paper on the floor, all was dirty nd bad smell in the room(stuffy), toilet paper had to go and ask for it myself
Security was good, didn't have problem of going in nd out
Stayed in April 2023
Reviewed: 8 April 2023
Dorah
South AfricaAt arrival day I didn't bath cause the water was cold in the morning it was better it was warm we manage to bath
The place is quite nicely and I realized that renovation on process which is a good thing hoping for more next time I really enjoyed the stay
Stayed in April 2023
Reviewed: 23 March 2023
Innocent
South AfricaThe linen must be kept clean every time someone uses the room, and they have not changed the linen used by the guests before my intercom was not working, running up and down when you wanted something
Facility is good, but the towels were not provided. The remote was not work, nor in the room linens was not changed and had someone used it before me. The smell tells from the room I was allocated
Stayed in March 2023
Reviewed: 21 March 2023
Letta
South AfricaThe staff is not friendly
The place is quiet and clean
Stayed in March 2023
Reviewed: 16 March 2023
Khwela
South AfricaNo soap
Area is quiet
Stayed in February 2023
Reviewed: 5 March 2023
Siyathokoza
South AfricaThe lady at reception could not pick up my booking she said it not reflecting on her side that I booked. Even after I showed her confirmation she couldn't pick it up.
Clean
Stayed in March 2023
Reviewed: 4 March 2023
Ndumiso
South AfricaI did not like that there were limited channels on the TV and that there was no mop in the bathroom
I like that the staff is approachable
Stayed in March 2023
Reviewed: 2 March 2023
Petzer
South AfricaHaving to ask for towels and that there was no soap etc
No breakfast and bar as advertised so that was disappointing
Stayed in February 2023
Reviewed: 13 February 2023
Sbo
South Africathe room was not fully prepared and cleaned, the tea station was not done and had missing accessories/ appliance such as cattle, sugar, coffee, and milk. the room had missing towel and had no bath soap.
Stayed in February 2023
Reviewed: 6 February 2023
Sphesihle
South AfricaTV had useless channels to say the least.. coffee set they should offer more sugar
The room was pretty cool nice and clean.. goes with the price
Stayed in February 2023
Reviewed: 15 January 2023
Catherine
United KingdomWas told no cutlery or eating allowed in rooms and yet the local shops were not walking distance and there was no restaurant on site. I had booked and paid for a family room online .but was told Booking.com had akready allocated me a single room when I arrived at the accommodation.
Room spacious and clean
Stayed in December 2022
Reviewed: 9 January 2023
Mdletshe
South AfricaThe bathrooms not having floor mats,and a mop.
the location the bed the space.
Stayed in January 2023
Reviewed: 3 January 2023
Sandile
South Africa- Furniture could do with an upgrade - The receptionist can be a little more friendly towards the guests. She didn’t even smile when welcoming us as guests. - Had to call multiple times AND actually go downstairs to reception to borrow an iron.
The bed. Super comfortable.
Stayed in January 2023
Reviewed: 2 January 2023
Motaung
South AfricaThey had towels on a later stage of my departure
Good value for your money
Stayed in December 2022
Reviewed: 4 December 2022
Thandazile
South Africa1.broken cattle 2.No toiletries 3.shortage of towels 4.No tea maker
It's was clean The view of the rooms.
Stayed in December 2022
Reviewed: 23 November 2022
Kunene
South AfricaThere is no breakfast. You have to go outside looking for shops
It is cheap
Stayed in November 2022
Reviewed: 22 November 2022
Nkosi
South AfricaReceptionist they lack communication also room and it's set up including it's channels were terrible
Nothing I liked from receptionist to the rooms it's was all bad gesture
Stayed in November 2022
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