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Reviews of Sandals Guest House

39 Chartwell Drive, 4320 Durban, South Africa

#6 of 183 B&Bs and Inns in Durban

Guests' Choice

Review score

Based on 291 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is perfect and the atmosphere, hospitality and breakfast is fantastic

    Stayed in April 2024

  • Reviewed: 16 March 2024

    10
    Stop over in Durban on our way to Cape Town
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 2 nights

    Nothing important

    We loved everything about the guest house and the warm welcome from Ash and Hazel - so much so that we booked to stay on our transfer back. Everything was thought of and the breakfast was great. Very easy walk to the shops and restaurants that were amazing value. The area was so much nicer than we thought it would be especially the beach.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    10
    Small well run boutique guest house.
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Beautiful layout and very comfortable. Pool area was really nice. Great location easy walk to restaurants and down to beach.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin/Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Some areas were a little tired around the edges but we are aware that updates are in progress.

    Hosts Ash & Hazel were very attentive and helpful with lots of recommendations . The location was brilliant and we felt very safe. Rooms were very comfortable and all the staff were very helpful and friendly.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Water shortage

    Private, has most amenities, walking distance to shops and beaches

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Great guest house which is relaxing and comfortable with accommodating staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Limited facilities for snacks during the day

    The room was excellent, spacious and luxurious with everything you could need. Plenty of storage, with an outside table and chairs and comfortable sun loungers. The location was convenient for the town with its numerous bars and restaurants and close to the beach and lovely promenade walk.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Spacious room and nice pool

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Amazing is an understatement.
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location is perfect, it is super clean. The staff is amazing. I loved the pool,but the weather didn’t allow.

    Stayed in December 2023

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Gorgeous property. Spacious, comfortable rooms, very well designed and decorated. Friendly, welcoming staff and owner. Lovely lounge area.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    A gem in Umhlanga
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like it when our stay was over.

    The property is beautiful, perfectly located and with great facilities. The breakfast was amazing and the hosts and staff very friendly.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Our stay at Sandals Guest House was, without a doubt, a luxurious retreat. The location, cleanliness, and impeccable ser
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As we booked the "premier bedroom/suite," we expected certain amenities that were unfortunately absent. The room lacked a microwave and plates, which was a minor inconvenience, particularly considering the room category. However, we acknowledge that this feedback is meant to be constructive and believe it could enhance the value for money for future guests.

    Our recent stay at Sandals Guest House was an absolute delight. The location, within walking distance of numerous restaurant options, bars, and the beach, made it an ideal choice for exploring the vibrant surroundings. The walk is not only convenient but also safe, allowing us to fully enjoy the local atmosphere. Our room, a premier bedroom/suite, offered a perfect blend of comfort and luxury, and the year-round outdoor pool, set in a serene environment, added to the overall sense of relaxation. The cleanliness of our room was impeccable, and the attention to detail did not go unnoticed. It featured modern amenities, including a flat-screen TV and air conditioning, ensuring a comfortable and enjoyable stay. We were particularly impressed by the thoughtful touches such as complimentary bathrobes, free toiletries, and a hairdryer. The hairdryer proved to be especially useful after a refreshing swim in the pool. The owners, Ashley and Hazel, as well as staff, particularly Khaya, excel in creating a warm and welcoming atmosphere, and their commitment to exceptional service was evident throughout our visit.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 1 night

    Beautiful décor, warm welcome and fantastic breakfast. A short walk away from the beach while still centrally located for restaurants and shopping. My wife and I will definitely be back!

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    EXCELLENT AND PERFECT
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 2 nights

    N/A

    THE WHOLE SET UP. BEAUTIFUL HOUSE

    Stayed in December 2023

  • Reviewed: 25 December 2023

    10
    Very excellent stay ,friendly staff , peaceful surroundings.
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was delicuous and healthy. The location was tranquil and peaceful.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was clean & super comfortable The staff were very friendly and so were the owners!

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Great location close local amenities and very comfortable.
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 2 nights

    As our room was on the ground floor near the entrance hall and the dining area whilst in our room we could hear conversations in those areas but this did not detract from what was overall an excellent stay.

    Location, facilities, hosts and breakfast all excellent and felt safe at the property.

    Stayed in November 2023

  • Reviewed: 5 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 1 night

    Fantastic location for business and pleasure travel

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Wish I arrived early and stayed longer.
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    I have no words, everything exceeded my expectations.Arrived late, got to see the property in the morning and wow!wow!wow. The room setup, the smell, breakfast🙌🏾 and the staff👌

    Stayed in December 2023

  • Reviewed: 20 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Beautiful interior with a great breakfast. Very comfortable room

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin/Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It's a breathtaking place. Very chic, extremely clean and neat with a great location. Warm hospitality and super friendly staff. It simply feels like home.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The whole atmosphere of the place. Large, comfortable well appointed room.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Beautiful Guest House
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved everything!!

    Beautiful Guest House. Hazel and Ashley are very helpful. Khaya made scrumptious breakfasts and dinner. Staff are wonderful. Big, beautifully decorated rooms with high quality linen and toiletries. Tea and coffee station, minibar, big screen tv with good selection of chanels, excellent free wi-fi. Lovely gardens and lovely sea views from upstairs rooms. Very quiet location, close to restaurants and the beach. Looking forward to my next visit!

    Stayed in October 2023

  • Reviewed: 12 October 2023

    10
    Would highly recommend to anyone visiting Umhlanga
    • Leisure trip
    • Solo traveller
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Really lovely guesthouse, spacious room with huge balcony, swimming pool and communal areas looked very nice too. The best part was the staff who were wonderful

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Highly recommended and would easily stay here again.
    • Leisure trip
    • Family with young children
    • Twin/Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beds - while great and clean could just be a little more firm - hospitality grade beds.

    Great location, beautiful place and great hosts. Great place to relax and explore the area.

    Stayed in October 2023

Showing 1 – 25

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