150 West Street Sandton, Sandton, 2196 Johannesburg, South Africa
#68 of 154 hotels in Johannesburg
Guests' ChoiceBased on 11277 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
9.4
Facilities
8.4
Staff
8.6
Value for money
8.5
Free WiFi
8.0
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End of dialog contentReviewed: 17 April 2024
Tnoz
Thailandit is important to note that the rooms have air conditioning, but it is not individually controlled and may not be as cool as some guests prefer. Additionally, the Wi-Fi signal can be weak in some rooms.
Convenient location! A short 5-minute walk to Mandela Square. The rooms are tidy and compact in size. The hotel offers a tasty and varied breakfast selection.
Stayed in April 2024
Reviewed: 15 April 2024
Thebe
NamibiaMy only issue is network connectivity on the 3rd floor. The signal in some rooms very poor or no connections at all. In this age we want full network connection all the time. Auditorium & Guest wireless strength bad
Location
Stayed in April 2024
Reviewed: 15 April 2024
Ron
South AfricaImpossible to given a meal in my room, even after explaining that my sciatic nerve had gone making movement and sitting uncomfortable
Breakfasts good. Could be a little cheaper for my outside guests.
Stayed in April 2024
Reviewed: 12 April 2024
Desiree
South AfricaYooh! The system was down 4 hours meaning going or living the room was a serious chore🤦my reservation request not being noted while I made serval calls to ensure I got what I asked. Only to wait forever trying to find something, if which I felt booking online was not advantageous at all because it was like I did nothing. I like the place but it seems like every time I go back I'm disappointed
Clean rooms, welcoming stuff and breakfast was good, though the muffins are smaller now and buscuits no longer there
Stayed in February 2024
Reviewed: 11 April 2024
Adetoye
BeninConvenience. Location is very good. Safe. Clean.
Stayed in March 2024
Reviewed: 10 April 2024
Florence
ZimbabweReception at times was overwhelmed.
Food was good and generous and location was great, safe and easy to get around.
Stayed in March 2024
Reviewed: 9 April 2024
Wayne
South AfricaNo room service. You cant get something simple to eat. It was a Sunday and we had loud music until after 20h00. Room is very compact and no where to sit. Your partner has to climb over you to go to the bathroom.
It’s modern and clean.
Stayed in April 2024
Reviewed: 8 April 2024
Princeton
GhanaGood location, breakfast and staff.
Stayed in April 2024
Reviewed: 7 April 2024
Eric
GhanaNil for now.
Environment,Breakfast,superb services etc.
Stayed in April 2024
Reviewed: 5 April 2024
Deejmcg
New ZealandThe decor is dated & we didn't like the restaurant for dinner.
Comfortable and helpful staff. Decent facilities. Breakfast was good!
Stayed in April 2024
Reviewed: 2 April 2024
Theresa
ZimbabweLately the hotel is parked with strangers, people just loitering. The hotel needs to tighten it's security.
The hotel is very clean and modern. I also enjoyed the breakfast.
Stayed in March 2024
Reviewed: 2 April 2024
Mwaba
BotswanaThe fact that i paid for breakfast and had to pay additional money for the children outside what i paid for
Everything
Stayed in April 2024
Reviewed: 29 March 2024
Media
South Africa.
Restaurant
Stayed in March 2024
Reviewed: 29 March 2024
Siyabonga
South AfricaSpa inside the hotel
Stayed in March 2024
Reviewed: 27 March 2024
Ashish
United Arab EmiratesNeed more options in vegetarian food
Stayed in March 2024
Reviewed: 25 March 2024
Prof
KenyaThe days when restaurants were not available to residents for dinner and had to go out of the hotel
Good
Stayed in February 2024
Reviewed: 19 March 2024
Janine
South AfricaUnfortunately the restaurant (Eclipse) was a bit underwhelming. We ordered the same drinks, but it came in different size glasses. Drinks were also not very well garnished, especially for the price. They can definitely do better in that department. Our table cloth was also torn and stained. The hotel doesn't have room service.
Stunning decor, comfortable rooms and friendly staff. The breakfast was yummy.
Stayed in March 2024
Reviewed: 14 March 2024
Edden
South AfricaMy only gripe would be that the bedroom air-conditioning isn't adequate. The common areas are well cooled, but the room too hot. And I wasn't able to reduce the air-conditioning temperature below 19.
The location was perfect. Easy access to the Gautrain, Convention Centre, and Sandton City Shopping Mall.
Stayed in March 2024
Reviewed: 11 March 2024
Neo
LesothoNothing
Ambience, cleanliness and strategically situated.
Stayed in March 2024
Reviewed: 11 March 2024
Mpumzi
South AfricaGood environment
Stayed in March 2024
Reviewed: 10 March 2024
Edith
NamibiaOur Bed was not comfortable the matress needs to be replaced.
Clean and friendly and well oragnised establishment
Stayed in March 2024
Reviewed: 9 March 2024
Karen
MauritiusThe room was not so clean and the wifi did not work for 1 full day.
The hotel is very close to shopping malls and Nelson Mandela Square. Safe area. The hotel lobby is very nice. There is a roof top swimming pool but could not enjoy it due to the weather. A very nice restaurant. I felt at ease and safe in the hotel.
Stayed in February 2024
Reviewed: 7 March 2024
Prof
KenyaIt was best
Excellent
Stayed in March 2024
Reviewed: 7 March 2024
Marvin
MozambiqueCouldn't have access to the pool during the night time, that was the time we where actually at the hotel, and was hard getting the network running in one of the TVs of our rooms, would be cool if we could at least stream from our devices to the TV, there was a conflict between the booking app and another one the hotel uses, so we almost got charged twice.
A great breakfast, small but cosy rooms, great view from the restaurant/bar, stuff was very good and they even helped retrieving a lost item of ours, its right beside the Mandela square so actually pretty good for who wants to do some shopping.
Stayed in March 2024
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