63 Snell Parade, 4001 Durban, South Africa
#40 of 85 hotels in Durban
Guests' ChoiceBased on 5242 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.5
Value for money
8.0
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End of dialog contentReviewed: 28 March 2024
Girly
South AfricaTea ,coffee and milk was not enough
Rooms were clean Breakfast super
Stayed in March 2024
Reviewed: 28 March 2024
Patricia
South AfricaI didn't really enjoy the breakfast.
I liked my room so much and the sea view it was theee best.
Stayed in March 2024
Reviewed: 28 March 2024
Mdonelly
South AfricaOne night my room was still not cleaned when I got back. Linen is not supplied on time. The telephone line from the room to the hotel is terrible because you can never hear anything.
Centrally located.
Stayed in March 2024
Reviewed: 28 March 2024
Reginah
South AfricaN/A
breakfast
Stayed in February 2024
Reviewed: 26 March 2024
Suzan
South AfricaThe parking is not enough to accommodate all their guests.
When I checked in, I did not receive the room I paid for, however, the staff were nice enough to give me a room I was happy with. The staff was very friendly, and I loved everything.
Stayed in March 2024
Reviewed: 25 March 2024
Ramahuma
South AfricaNothing
Restaurant
Stayed in March 2024
Reviewed: 24 March 2024
Thembisile
South AfricaI couldn't operate the Aircon they needed the face lift. They look old
I loved the efficiency of the staff members.
Stayed in March 2024
Reviewed: 23 March 2024
Seán
South AfricaParking Space
Food
Stayed in February 2024
Reviewed: 20 March 2024
Genee
South AfricaThe staff in the rest of the hotel and and restaurant V&V were extremely useless. No one attended to us, they were unfriendly and when we asked them for assistance they either ignored us or treated us like we were a nuisance! The cleaning staff walked into our rooms with knocking and Thai happened more than once. The service was really disappointing
The receptionist Lindiwe was amazing, she check us in early as we just disembarked from MSC cruise and allowed us to checkout a bit later, as our flight was only early evening. Because of her and her only I will return.
Stayed in March 2024
Reviewed: 20 March 2024
J
ZambiaThe view on the ocean
Everything was good being the first time
Stayed in March 2024
Reviewed: 18 March 2024
Ngcobo
South AfricaThere is no dstv only the tv no walldrop it was difficult to pack the clothes.
The staff were very friendly,to much of help and always smilling.
Stayed in March 2024
Reviewed: 16 March 2024
Matila
South AfricaSheets not changed
Buffet n reception
Stayed in February 2024
Reviewed: 13 March 2024
Fmz
South AfricaThere was a group booking for a conference group and this was not communicated to us to consider for breakfast seating. Breakfast was a nightmare.
Room, Restaurant staff etc
Stayed in March 2024
Reviewed: 10 March 2024
Kharivhe
South AfricaNone
Good
Stayed in March 2024
Reviewed: 7 March 2024
Zibuyile
South AfricaI was not pleased with the fact that I ask for sugar from the lady that came to my room but she did not bring it at all
Breakfast was excellent especially when the cooked cream spinach &rice ,the staff at the reception was excellent we had an issue with the fridge and they gave the new one
Stayed in March 2024
Reviewed: 7 March 2024
Mike
EswatiniThere was no tv on the day. The door locks are a bit stiff and every time my neighbour closed the door he banged it and that created noise.
The facility is top notch. The sea view is especially exciting.
Stayed in March 2024
Reviewed: 4 March 2024
Zinathi
South AfricaThe food was excellent we enjoyed it.
Stayed in March 2024
Reviewed: 4 March 2024
Navina
South AfricaMy only gripe was the bed situation.... I booked a king size bed, and we were given a room with 2 x double beds -
We loved the view. Breakfast was good.
Stayed in March 2024
Reviewed: 25 February 2024
Phemi
South AfricaNone
Beautiful sea view
Stayed in December 2023
Reviewed: 24 February 2024
Kholekile
South AfricaWe were first booked into Elangeni Hotel so in a room that had a dysfunctional air conditioner. It was scotching hot. Upon raising the matter we were transferred to Maharani Hotel. On Tuesday 20/2/24 I wanted to use the gymnasium but the aor conditioner was set at below freezing point which made training a risky health issue. I tried to get the situation correct but to no avail.
The food was delicious and the dining hall staff was exceptional.
Stayed in February 2024
Reviewed: 20 February 2024
Stanley_mainson
South AfricaSome rooms have smell of an old carpet, I asked to change the room, and that was a right decision.
Stayed in December 2023
Reviewed: 19 February 2024
Mashonaland
ZimbabweThe hotel needs a revamp. Old fittings and old TVs in the rooms. There was no porter to welcome guests
The food was excellent
Stayed in February 2024
Reviewed: 18 February 2024
Esethu
South AfricaNot having an Iron in my room, I'm sure there is a valid reason for the hotel not to keep irons in the rooms but the least you could do is have an efficient house keeping system where I don't wait for 30+ mins for an Iron. You room phone line was very bad.
The place is impressive, it's definitely true to it's advert. The breakfast was the best 😊 and the stuff did the most. I'd definitely book again when I'm around Durban
Stayed in February 2024
Reviewed: 14 February 2024
Rabia
South AfricaSpacious room, very clean, beautiful view.
Stayed in February 2024
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