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  5. Reviews of Taj HotelApart, Taj Hotel Cape Town

Reviews of Taj HotelApart, Taj Hotel Cape Town 5 stars

Taj Hotel 1 Wale Street, Cape Town CBD, 8001 Cape Town, South Africa

#12 of 203 hotels in Cape Town

Guests' Choice

Review score

Based on 94 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.3

  • Facilities

    9.7

  • Staff

    9.6

  • Value for money

    9.7

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Friendly people,.relaxed atmosphere

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Excellent!
    • Business trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was luxurious and perfectly attended to. Breakfasts were excellent and the dinner restaurant was a great experience. The room had everything we needed and more.

    Stayed in January 2024

  • Reviewed: 22 February 2024

    9.0
    Very comfortable. Prefer to stay a longer time in the hotel.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights

    did not have breakfast at hotel. Don't feel save when walk around as there are disturbance by the locals.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    9.0
    Great service and very comfortable room
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Excellent service , fabulous room very comfortable

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    Excellent, I wish I could go back 😂😂😂
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything, from friendly staff to facilities 🥰

    Stayed in December 2023

  • Reviewed: 24 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic host. Fantastic room.

    Stayed in November 2023

  • Reviewed: 10 December 2023

    10
    Wedding anniversary
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The wording of the advertisement for the room implied that there was a sauna in the room, which is not the case. Nonetheless, we had complimentary access to the spa so absolutely no complaints.

    Attention to detail was impeccable. Staff were all kind, friendly, and helpful. The room was very comfortable. We were very impressed at the extra mile all of the staff went through to make our wedding anniversary memorable.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights

    Very big room in classy hotel which had excellent room service. Had an extra bed for my daughter.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    10
    My stay was amazing
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 5 nights
    • Submitted via mobile

    The bed needs an upgrade but it is ok

    Amazing location as we rented a car, everything was near the hotel, the staff were very friendly and helpful.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    Exceptional
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Price

    Quality

    Stayed in October 2023

  • Reviewed: 23 September 2023

    10
    A first class stay, in a first class property
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    I cannot fault this property

    The hotel was absolutely stunning. The exterior was only eclipsed by the interior decoration. The staff were welcoming and couldn’t do enough to ensure that your stay, like the property, was first class. I cannot recommend this property highly enough

    Stayed in September 2023

  • Reviewed: 17 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    Everything. The staff were excellent, very friendly, and attentive. Breakfast was very good and varied. Good location within the city.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    10
    Very comfortable and hostess/ owner of the apartment has been excellent and perfect host.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    Stayed in August 2023

  • Reviewed: 19 June 2023

    10
    Luxury
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    The apartment is massive with excellent facilities, including a luxurious bed, bathtub, full kitchen including a clothes washer/dryer, and a huge living area. This is within the excellent Taj Hotel. We loved it!

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    Top of everything from the Apartment, Staff, everything about the stay was completely amazing.
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 7 nights

    Everything was perfect!

    This is one of the best stays I have ever had. The hotel, Apartment and Staff were all top of tier. This was just like in the commercial where the Dad walks opens the door and walks into the room/apartment and throws up his arms in pure joy!! But it didn't stop there with the excellence of the staff.

    Stayed in May 2023

  • Reviewed: 14 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    They got my order wrong for breakfast room service - very disappointing

    Stayed in June 2023

  • Reviewed: 28 May 2023

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    The room (aparthotel) was amazing. The food was great and the staff very friendly.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    10
    excellent place to stay
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    cleanliness, polite and courteous staff

    Stayed in May 2023

  • Reviewed: 9 April 2023

    10
    Consistent and excellent quality - would recommend highly!
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 1 night

    I wasn't told that breakfast ordered (including selected and picked by me) would be brought up to my room at an extra charge. I was very disappointed to not have had this kind of communication and then being surprised by breakfast arriving 20 minutes later than when I'd picked up the food downstairs myself and then being asked to pay for it. If I hadn't been so drained I would have fought this and spoken to the wonderful Manager, Nadia. This almost ruined my stay but the stay was overall so good that I've chosen to overlook this.

    Potentially the best service I've encountered at a hotel in Cape Town. Really impressed by the quality of the staff and the always friendly and efficient service. The room was spectacular and I enjoyed having a lovely balcony to get some fresh air.

    Stayed in April 2023

  • Reviewed: 11 March 2023

    10
    Incredible hotel with incredible service - we will be back!!
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 5 nights
    • Submitted via mobile

    We had a suite which was massive and spotlessly clean. It had a full kitchen and washing machine which we did not use, but may be helpful for others to know. The hotel interiors are impeccable and all staff were incredibly helpful. The location of the hotel in close proximity to parliament means it does not suffer from load shedding like the rest of Cape Town, however we did find there was a need to use Uber. This is related to personal safety in South Africa and is not specific to The Taj. We stayed a number of nights down in the Waterfront at another top rated hotel and when we return to Cape Town we will stay at The Taj the entire time. It simply does not compare!

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    amazing attention to detail. felt 5star plus.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    one of the most beautiful hotels in CPT

    Stayed in March 2023

  • Reviewed: 25 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Hospitality

    Stayed in February 2023

  • Reviewed: 13 February 2023

    10
    A 5 star experience that should be repeated over and over again. thank you to all staff and those involved in making the
    • Business trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything is 5 star from the time you arrive. An amazing experience it was to stay here. thank you all.

    Stayed in February 2023

  • Reviewed: 15 January 2023

    10
    Wonderful service from Innocence and the lady in charge of the private suites.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Asked for early check in but was very complicated. we had just come from a 16 hour journey. The hotel gave us access to health club for a shower.

    Loved the Exec lounge access. The gentleman called Innocence was absolutely amazing. His service was beyond perfect!

    Stayed in December 2022

Showing 1 – 25

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