6 Lagoon Drive, 4320 Durban, South Africa
#8 of 85 hotels in Durban
Guests' ChoiceBased on 1598 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
8.9
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 28 March 2024
Zanele
South AfricaNothing
We liked the fact that we complained about not having a room with a sea view and we were changed in the following day.
Stayed in March 2024
Reviewed: 27 March 2024
Ana
South AfricaN/A
The balcony of room 1403
Stayed in March 2024
Reviewed: 27 March 2024
Waseem
South AfricaGood
Good
Stayed in January 2024
Reviewed: 26 March 2024
Candice
South AfricaBooked a room on a top floor and were issued the card but when getting to the room, other guests were in there. We were then allocated a room on a lower floor.
Stayed in March 2024
Reviewed: 25 March 2024
Senabelo
South AfricaIt’ll be great to get a welcoming person (front desk) to give details of what’s in the property & how to get…
I loved the privacy & the special treatment… Shout out to Justin (Guest Relations) for putting together the best team for our Wedding Anniversary & the best setup especially on a short notice… The chef Riantha for the customised amazing menu for us, it was out of this world… Glorious Anne (best waitress) for attending to us & filling us in with all the information & (kind of tour) guidance we needed… The Spa experience with Nozi was very rejuvenating & relaxing…
Stayed in March 2024
Reviewed: 20 March 2024
Ramdaw
South AfricaNo smoking area close to the restuarant..
Room, pool, restaurant, friendly service, located close to all other facilities, restaurants, promenade, walking distance to the above safe area, excellent safety/security measures inside the hotel.
Stayed in March 2024
Reviewed: 19 March 2024
Simeon
South AfricaThe bar was too expensive.
The staff were incredibly friendly and attentive to every question I asked. It is located so close to the beach so it is an easy walk. Right across the mall is oceans mall, which was a huge plus to do shopping. Prices weren’t too crazy but we did just stay there for a day. But overall, a great experience.
Stayed in March 2024
Reviewed: 14 March 2024
Ignacia
South AfricaI liked everything
The ambience, food and hospitality
Stayed in March 2024
Reviewed: 11 March 2024
Pillay
South AfricaLocation, Seaview
Stayed in March 2024
Reviewed: 4 March 2024
Tshepo
South AfricaIt gets really loud at night around the area, music and all. So not great if you’re looking for a proper rest.
Stayed in March 2024
Reviewed: 2 March 2024
Thandeka
United KingdomWhile our stay at The Capital Pearls Hotel was enjoyable, we did notice some changes from our previous visits. Unfortunately, the games room was no longer available during our stay, which was a bit disappointing. Additionally, we found that the breakfast hall and meal choices were more limited than what we remembered from before. Despite this, the breakfast was still delicious, and the staff remained friendly and accommodating. Overall, while there were some changes, our experience at The Capital Pearls Hotel was still pleasant, and we look forward to seeing how they continue to improve in the future."
Our stay at The Capital Pearls Hotel was nothing short of incredible. We booked a spacious 2 bedroom, 2 bathroom apartment located on the 22nd floor, boasting breathtaking views of the beach. Waking up to the mesmerizing sunrise and the soothing sound of waves crashing against the shore felt like a dream. The apartment itself was meticulously equipped with everything we needed, from essential cutlery to a convenient washing machine and microwave, creating a cozy and homely atmosphere. Whether we chose to cook our meals or indulge in the affordable options from the Capital Menu, dining was always a delightful experience. The delicious breakfast spread served at the hotel exceeded our expectations, and the staff went above and beyond to ensure our comfort and satisfaction throughout our stay. Their warmth and accommodating nature truly added to the overall charm of our experience. We absolutely loved our time here and can't wait to return soon. The Capital Pearls Hotel has won our hearts, and we highly recommend it to anyone seeking a memorable and rejuvenating getaway.
Stayed in January 2024
Reviewed: 1 March 2024
Rosina
South AfricaIf they can improve on breakfast
Stayed in February 2024
Reviewed: 22 February 2024
Heidi
United KingdomThe Peal sites on a road where some people love to treat it as a race track with their cars. Very annoying when you relaxing on the balcony.
The property was lovely. Great amenities. The staff were friendly
Stayed in February 2024
Reviewed: 22 February 2024
Amina
South AfricaThe booms at the mall really annoyed us.our tickets did not work.this could be a reason i choose another hotel
Stayed in February 2024
Reviewed: 16 February 2024
Shabier
South AfricaBreakfast was NOTat all to our expectations not enough variety
Stayed in February 2024
Reviewed: 13 February 2024
John
United KingdomNothing
Breakfast was excellent ,lots of restaurants close by but would include breakfast in the hotel when i stay again . Pool and loungers great.staff very helpful.
Stayed in February 2024
Reviewed: 12 February 2024
Ghislain
Democratic Republic of CongoVery little: The ironing board was broken and only one bathrobe while I booked for two persons, myself and my wife…
This is the best place at Umhlanga… the cycle and walking path along the ocean… a wide hotel with more then 16 restaurants around, two malls, one at the hotel and another, oceans mall, in front of the hotel
Stayed in February 2024
Reviewed: 10 February 2024
Farhan
South AfricaBreakfast area has some little bugs flying.
Cleaniness
Stayed in February 2024
Reviewed: 9 February 2024
Aysha
South AfricaThis time i truly cannot find anything to complain about
the room was very nyc and big and comfortable the view was awesome and the location good. The breakfast was good and im glad that they have a separate section for people that don't eat meat and pork, and that they are catering especially for Muslims which is very good and appreciated.
Stayed in February 2024
Reviewed: 8 February 2024
Nkosinathi
United Arab EmiratesNo indoor warm pool as described on the facility features and the main pool was only for Residents....
Friendly staff and the breakfast was always amazing.
Stayed in February 2024
Reviewed: 8 February 2024
Linda
South AfricaUnfortunately our dinner at the restaurant on the Friday night was rather disappointing. The quality of the food was not up to standard. However the Manager, waitress and chef on duty came to our table and empathized and were willing to take the meal off the bill. That kind of service is 5 Star. Furthermore, Chef G also came to see us on the Saturday and again offered to make up for the unfortunate experience. Thank you to all for a great experience overall.
The whole hotel, premises, view and room were amazing. I loved the apartment. Staff super friendly, helpful and considerate. Loved it!
Stayed in February 2024
Reviewed: 7 February 2024
Brinkworth
South Africanothing
Excellent breakfast with many choices. Reception Staff - Princess, Phiri and Justin were so patient and helpful with us senior citizens with any query which had of the hotel and surrounding area
Stayed in February 2024
Reviewed: 6 February 2024
Jeanne
South AfricaNothing
Everything
Stayed in January 2024
Reviewed: 5 February 2024
Jabulani
South AfricaHonestly nothing
The view ,the location ,next to amenities, but the service and food was exceptional great .The security factor ..dope
Stayed in February 2024
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