6 Lagoon Drive, 4320 Durban, South Africa
#8 of 85 hotels in Durban
Guests' ChoiceBased on 1570 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
8.9
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 23 April 2024
Mahomed
South AfricaNothing at all
I would recommend you anytime to colleges send friends
Stayed in April 2024
Reviewed: 22 April 2024
Lesiba
South AfricaI request for an assistance of the potter and waited for a good 20minutes until I carried my luggage to the car.on my second stay the cleaner only brought one towel yet I booked for two people.
The property clean and next to facilities.
Stayed in April 2024
Reviewed: 22 April 2024
Tracey
AustraliaThe front desk team told us that they would send a text when our room was ready. About 3 hours later (4pm) we still hadn't received a text so we went to ask and the new front desk person said that they never send a text. You need to work this out.
Rooms are lovely. There is a washing machine in the room. Good security.
Stayed in April 2024
Reviewed: 21 April 2024
Radostina
South AfricaNone.
We loved the location, the pool and the accommodation. The staff is very friendly and helpful.
Stayed in April 2024
Reviewed: 16 April 2024
Nicole
ZimbabweThe nightclub below on weekends was slightly noisy
Close to beach, restaurants and shops. Was always clean and breakfast was great.
Stayed in April 2024
Reviewed: 15 April 2024
Lihle
South AfricaNo work desk
Cleanliness, calm , and the fact that it is close to almost everything ☺️
Stayed in February 2024
Reviewed: 13 April 2024
Afsana
United StatesNo toothpaste, no washcloth for body wash or scrubby. No USB outlets and only one robe in each room
The friendly staff, the location and the apartment in general. The features of each room having its own ACs is amazing
Stayed in April 2024
Reviewed: 11 April 2024
Johnevan
South AfricaNothing
Very beautiful hotel, the staff went out of their way in order for us to book in earlier even upgraded our room. Beautiful rooms and facilities
Stayed in April 2024
Reviewed: 3 April 2024
Rangenee
South AfricaThe room was very well equippped for an over-night stay. Superb location - I enjoyed the convenience of just being able to walk across to so many restaurants and shops. Friendly and helpful staff.
Stayed in April 2024
Reviewed: 2 April 2024
Lara
South AfricaCould have received two key cards instead of just one.
Check in, accommodation, security, food, room was all fantastic!!! Stunning location and view.
Stayed in March 2024
Reviewed: 1 April 2024
Lwandle
South AfricaEverything
Stayed in April 2024
Reviewed: 31 March 2024
Oladipo
CanadaThe room and the view was amazing, the location was also perfect, in front was all the nightlife, and behind was the beach. The little notes/jokes on the toiletries were so funny, kudos to the creatives.
Stayed in February 2024
Reviewed: 28 March 2024
Zanele
South AfricaNothing
We liked the fact that we complained about not having a room with a sea view and we were changed in the following day.
Stayed in March 2024
Reviewed: 27 March 2024
Ana
South AfricaN/A
The balcony of room 1403
Stayed in March 2024
Reviewed: 27 March 2024
Waseem
South AfricaGood
Good
Stayed in January 2024
Reviewed: 26 March 2024
Candice
South AfricaBooked a room on a top floor and were issued the card but when getting to the room, other guests were in there. We were then allocated a room on a lower floor.
Stayed in March 2024
Reviewed: 25 March 2024
Senabelo
South AfricaIt’ll be great to get a welcoming person (front desk) to give details of what’s in the property & how to get…
I loved the privacy & the special treatment… Shout out to Justin (Guest Relations) for putting together the best team for our Wedding Anniversary & the best setup especially on a short notice… The chef Riantha for the customised amazing menu for us, it was out of this world… Glorious Anne (best waitress) for attending to us & filling us in with all the information & (kind of tour) guidance we needed… The Spa experience with Nozi was very rejuvenating & relaxing…
Stayed in March 2024
Reviewed: 20 March 2024
Ramdaw
South AfricaNo smoking area close to the restuarant..
Room, pool, restaurant, friendly service, located close to all other facilities, restaurants, promenade, walking distance to the above safe area, excellent safety/security measures inside the hotel.
Stayed in March 2024
Reviewed: 19 March 2024
Simeon
South AfricaThe bar was too expensive.
The staff were incredibly friendly and attentive to every question I asked. It is located so close to the beach so it is an easy walk. Right across the mall is oceans mall, which was a huge plus to do shopping. Prices weren’t too crazy but we did just stay there for a day. But overall, a great experience.
Stayed in March 2024
Reviewed: 14 March 2024
Ignacia
South AfricaI liked everything
The ambience, food and hospitality
Stayed in March 2024
Reviewed: 11 March 2024
Pillay
South AfricaLocation, Seaview
Stayed in March 2024
Reviewed: 4 March 2024
Tshepo
South AfricaIt gets really loud at night around the area, music and all. So not great if you’re looking for a proper rest.
Stayed in March 2024
Reviewed: 2 March 2024
Thandeka
United KingdomWhile our stay at The Capital Pearls Hotel was enjoyable, we did notice some changes from our previous visits. Unfortunately, the games room was no longer available during our stay, which was a bit disappointing. Additionally, we found that the breakfast hall and meal choices were more limited than what we remembered from before. Despite this, the breakfast was still delicious, and the staff remained friendly and accommodating. Overall, while there were some changes, our experience at The Capital Pearls Hotel was still pleasant, and we look forward to seeing how they continue to improve in the future."
Our stay at The Capital Pearls Hotel was nothing short of incredible. We booked a spacious 2 bedroom, 2 bathroom apartment located on the 22nd floor, boasting breathtaking views of the beach. Waking up to the mesmerizing sunrise and the soothing sound of waves crashing against the shore felt like a dream. The apartment itself was meticulously equipped with everything we needed, from essential cutlery to a convenient washing machine and microwave, creating a cozy and homely atmosphere. Whether we chose to cook our meals or indulge in the affordable options from the Capital Menu, dining was always a delightful experience. The delicious breakfast spread served at the hotel exceeded our expectations, and the staff went above and beyond to ensure our comfort and satisfaction throughout our stay. Their warmth and accommodating nature truly added to the overall charm of our experience. We absolutely loved our time here and can't wait to return soon. The Capital Pearls Hotel has won our hearts, and we highly recommend it to anyone seeking a memorable and rejuvenating getaway.
Stayed in January 2024
Reviewed: 1 March 2024
Rosina
South AfricaIf they can improve on breakfast
Stayed in February 2024
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