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  5. Reviews of The Cato Suites Hotel

Reviews of The Cato Suites Hotel 4 stars

15 Cato Road Glenwood, Bulwer, 4001 Durban, South Africa

#3 of 85 hotels in Durban

Guests' Choice

Review score

Based on 813 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    9.2

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Going to the reception to warm up my food..Pls Provide rooms with their own microwave if possible

    Everything about the place

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Perfect, everything was on point, will definitely visit again

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Very clean place to be…ladies were very friendly with a smile
    • Leisure trip
    • Solo traveller
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and very peaceful

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Had the greatest stay and I would definitely do it again with the Cato suites
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Everything about the place

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Comfortable overnight stay
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It served its purpose for one night!

    Comfortable, clean, and great value. Comfortable bed. Lovely shower. Bottles of water were appreciated. Nice to have a chair to sit on in the room. Security.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    It was amazing, immaculate, serene and the staff was sooo professional and welcoming. I enjoyed every bit of my stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Immacute, very lovely

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    Yes

    Stayed in December 2023

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There’s no fridge in the room

    It’s very clean their rooms are big enough and the staff is amazing

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Loved everything about the room. It was beautiful, clean and it really smelled great. The stuff was so friendly I'll definitely book here again next time I'm in Durban.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    False information about having a hot tub in the family room, which wasn't there.

    Clearness and approachable stuff members

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast served very late. Should start serving from 06:30 am They should have a desk in the rooms more so in the bigger room

    Excellent Staff and very clean rooms.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    The hotel was exceptional
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 3 nights

    Nothing

    It was beyond my expectations

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Neat ,clean, friendly receptionist

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    No microwave in the room

    Comfy bed and friendly

    Stayed in November 2023

  • Reviewed: 1 January 2024

    10
    It was very worth every cent n every min
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Everything about the place

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    Beautiful place the staff need professional training
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff entering the rooms fully knowing there’s people inside. I still don’t understand what that was about. When i tried to address the matter, Njabulo told me I should have come down at 7am to tell them not to go into my room!!!!, The same gate guy taking forever to open the gate and insisted that I was safe when I stood out the gate for more than 10minutes at night, waiting for him to open, he didn’t even apologize, told me he was busy with other things. Njabulo was also drunk on the job which led to his rudeness!!!!!

    clean & easy to find

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Enjoyed the stay n won't hesitate to come back. I like the place 🫠
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    They didn't have shower caps of which you can't be having a shower n don't offer shower caps Please correct that.

    The room was clean the whole 5 days..

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Cosy Hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Guests who have children being inconsiderate by leaving their doors open while their kids are crying out loud, disturbing other guests. Guests who play music while their doors are open. That being inconsiderate. Otherwise everything else was ok as usual. Nice hotel.

    The cleanliness and friendly staff.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Did not order as we were to leave very early nothing n

    Stayed in November 2023

  • Reviewed: 9 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The confusion on my booking, when I booked the indication was that I'll pay on check-in but received an email later saying I must pay direct to secure my booking of which I did and even sent proof of payment, to my surprise on the date of my check-in I was told that I failed to pay and my booking cancelled. I begged them to check my payment and allow me to come with all the proof I had to confirm my transactions then after long discussions on the phone they confirmed receipt of my payment. It was a dramatic and unpleasant experience

    I liked the quietness and the environment generally

    Stayed in November 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff must try to be more welcoming so it feels like a hotel.

    The place is so clean and smells nice. 100% for me

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    refreshing
    • Leisure trip
    • Couple
    • Deluxe Family Suite
    • Stayed 2 nights

    The bathroom floor had a noticeable number of hair strands, reported the issue before house keeping in the morning, only to find the same hair on the floor when we came back. I know it was'nt my hair because I have 4c hair and the stands on the floor looked like they came from a weave. The fridge had left-over food from previous guests. Overall the place was beautiful they just need to improve on house keeping.

    The staff was friendly and professional, prefect location. Loved the lighting and room decor

    Stayed in November 2023

  • Reviewed: 20 November 2023

    10
    Well kept hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The place is neat and the surroundings very peaceful. The staff is always friendly and willing to assist.

    Stayed in November 2023

Showing 1 – 25

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