All was great. Only minus is that the main entrance is up through the mall and a little difficult to navigate the first time.

Service was 6 star! Restaurant for breakfast made the best omelette I have ever had. Views of the beach for sea side room was incredible.

Stayed in March 2024

Initial room offered was disappointing , view of Resturant roofs and litter.

Amazing staff ; Marcelle is a huge asset to the hotel

Stayed in March 2024

South Africans don't drink like americans. if you want a double, you have to get a double,double.

The hotel sits atop an outdoor shopping mall with 8-10 restaurants that can all be charged to the room. Every one was good... There is also a high end organic grocery attached, with prepared meals!

Stayed in February 2024

Loved it!

Stayed in February 2024

Very nice and polite service

Stayed in February 2024

Everything at this hotel is amazing the service the staff

Stayed in February 2024

Everything everyone was super friendly and helpful

From the time we arrived the staff were waiting The manager was also there it was so welcoming

Stayed in February 2024

We did encounter a slight inconvenience with our Uber drop-off as they were unfamiliar with the location, necessitating us to navigate from the roadside. While not a major issue, a preemptive message from the hotel explaining the situation could have alleviated any confusion.

The location and facilities are exceptional. The rooms boast stunning aesthetics and feature breathtaking balconies. Although we requested a bed instead of a chair outside and were unable to accommodate this request, the staff were incredibly friendly and helpful, ensuring a positive experience overall.

Stayed in January 2024

Very clean and great location! All the staff are incredibly friendly and helpful!

Stayed in February 2024

Nothing

Everything

Stayed in February 2024

Great location and good service, but not at a level of a €800+ a night hotel, it misses the details in service to charge that price

Stayed in January 2024

Swimming was small, scattered facilities between the mall and the hotel.

Location

Stayed in February 2024

Nothing

Exceptional, they pay attention to detail. The staff is always helpful and professional. Love everything here, will keep returning.

Stayed in January 2024

Nothing

Location is perfect.

Stayed in October 2023

Nothing

Staff were amazing and went above and beyond. The facilities were great. The view is stunning.

Stayed in January 2024

Very nice hotel directly at the promenade of camps bay with stunning views of both, the beach and the table mountain in the back. Super friendly staff. Will come back!

Stayed in December 2023

Shortness of our stay!

The hotel is perfectly located on the beautiful Camps Bay promenade. Great access to multiple restaurants and felt safe. Food was exceptional. The rooms (facing the sea) were beautiful and very large. Above all, the staff were genuinely very friendly and so helpful, they can not do enough for you.

Stayed in December 2023

Would have loved perhaps more equipment/machines at the gym, but really grateful with what was available on site, some nice weights range, 2 cardio machines, it was good enough.

We got surprisingly pleased to see how jolly, accommodating and attentive the staff was. The food from all the restaurants was exceptional, Special thanks to the waiter George for making us feel at home, Deon from one of the restaurant: spotless service. Pearl from the spa is an exeptional therapist too. The view from the roof top terrace/pool deck was breath-taking. Best hotel we experienced in Cape town during our stay.

Stayed in December 2023

The food (including breakfast) could be better

Great location Clean, modern room Fantastic views Very good service

Stayed in December 2023

Decor in rooms not really to my taste but a personal preference and everything really clean so can’t fault it too much. Just not sure would say it’s 5 star in that sense.

Staff were so lovely - very attentive and friendly, they definitely made our stay! Rooftop is great with nice views and comfy loungers. Breakfast is lovely with lots of options. Everything spotlessly clean. Had a great massage at the spa too! Mountain View from room is stunning.

Stayed in December 2023

Nothing.

It’s clean, the rooms are absolutely beautiful. The beautiful furniture, sunset views from the pool area. The beautiful view from our room. Everything was perfect.

Stayed in November 2023

Noise from restaurant’s must c

Great location

Stayed in November 2023

Nothing. We were very happy there.

The hotel had a really cool set up with lots of affiliated restaurants. The spa is definitely worth a visit if you can make the time. Food is fantastic but the best part is how great all the staff are. Would definitely stay again if in the area.

Stayed in November 2023

Nothing

Cleanness, location, friendly staff

Stayed in November 2023