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Reviews of The Oyster Box 5 stars

2 Lighthouse Road, Umhlanga Rocks, 4320 Durban, South Africa

#1 of 85 hotels in Durban

Guests' Choice

Review score

Based on 899 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 29 March 2024

    10
    Heaven on earth!
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Loved every minute of our time there

    What a treat! Gorgeous ocean front, well appointed room, exceptional breakfast, warm friendly staff, great location… can’t wait to return!

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Exceptional everything
    • Leisure trip
    • Couple
    • Classic Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    They pay attention to detail ,The stuff top tier ,everything excellent The Ambiance in da room 🔥🔥🙏🙏

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Lovely stay but pricy
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Indian breakfast a total disappointment in look and taste

    Breakfast was good.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    The Oyster Box never disappoints - the staff and accommodation are always a 20 out of 10
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 4 nights

    Booking.com is awful. There is no coherence between bookings with hotel - dinner reservations booked with booking.com never made with the hotel. Incredibly disappointed with booking.com. And booking car rental through you is an ABSOLUTE NIGHTMARE - NEVER AGAIN

    Thanks Booking.Com - we did not request a quiet room or any business centre usage. To be very honest I am incredibly disappointed with booking.com I’ve reserved dinners at the Oyster Box for my birthday - of which they had no idea. Have booked car rentals - absolute nightmare and disaster.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Classic Room with Garden View
    • Stayed 1 night

    Nothing

    Variety at breakfast and facilities

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything and am definitely sure, I will come back to visit.

    Everything was perfect, the friendly staff, the food, the view and the hotel itself. 👌 ❤💯

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    It was a awesome experience. We will not be able to do this again soon, as its a lot of money.
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 2 nights

    N/A

    Breakfast was amazing!!!!

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    Most incredible hotel in Durban
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Exceptional service as always, meet with smiles and wine in our room and a personal welcome back from the manager. We were provided with a special dining experience on our balcony with flowers for valentines day which was also our anniversary. The hotel somehow knew this and provided us with a plate of desserts and complementary sparkling wine. The food as always was exceptional, the service in the roof top bar was brilliant both nights and we got to sit in amazing places with a view of the lighthouse in-front of us. Breakfast was exceptional and the staff always looking to please. We spent an afternoon around the front pool and the staff were also exceptional, we were swimming when our drinks were ready and they delivered them into our hands while swimming. Towel provided as we got out of the pool and water given at all times of the day. Love the turn down service, the room was clean and beautiful and i love the size of the bath which in the evening the staff put candles around. I love my stays at the oyster box and cannot thank all the staff enough for taking care of us so much and Nicole for organising all our extras with her great staff. Cannot wait for next years visit already, thank-you Oyster box for making more magic memories for myself and Wayne ♥️

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Garden-Facing Loft Room
    • Stayed 2 nights
    • Submitted via mobile

    Monkeys and constricted room

    Breakfast and food Room was too far from everything and not spacious for price

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Incredible staff from doormen to cleaners. Always received with smiles & joy:)
    • Leisure trip
    • Couple
    • Garden-Facing Loft Room
    • Stayed 2 nights
    • Submitted via mobile

    Can’t stay longer

    We have been staying once a year when we go to SA for the past 10 years & each year the experience is so memorable we keep going.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Great hotel
    • Leisure trip
    • Group
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very attractive dining and communal facilities. Great rooms and wonderful staff. Very good value for a hotel of this quality

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Pure Perfection
    • Leisure trip
    • Family with young children
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I wish I could stay longer.

    Everything was perfect!

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    I have stayed in some great hotels around the world, Oyster Box is right at the top.
    • Leisure trip
    • Solo traveller
    • Classic Room with Garden View
    • Stayed 3 nights

    Just the entrance when receiving guests regarding parking and guidance to process.

    Best Breakfast - world class if not better (your breakfast setup is unique). Quality of food better than any other.

    Stayed in January 2024

  • Reviewed: 4 February 2024

    8.0
    We had a fabulous stay with a lovely day at the pool which was exactly what we needed
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The famous curry buffet which has been revered for so long seems now to be a “mass produced “ somewhat tasteless offering. Bed pillow offering to be improved

    Location, service and decor. The hotel is a true institution and grand old lady, hard to beat!

    Stayed in January 2024

  • Reviewed: 3 February 2024

    10
    Incredible and can’t wait to come back again
    • Leisure trip
    • Family with young children
    • Garden-Facing Loft Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Business trip
    • Group
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I loved Everything. Our stay at The Oyster Box Hotel was exceptional.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    10
    Wonderful unique hotel
    • Leisure trip
    • Couple
    • Classic Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing!

    A fabulous unique hotel, the staff and facilities where amazing, just go, it’s a brilliant place to stay, we can’t wait to return. The food is delicious, the service is incredible we absolutely loved the Oyster Box, best hotel we’ve stayed in.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Accommodation rate was pricy at +$400 per night compared to other hotels in the area.

    Everything was great. Staff was friendly, attentive, and professional.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Made to feel like important guests! Very comfortable, great food:)
    • Leisure trip
    • Couple
    • Classic Room with Garden View
    • Stayed 1 night

    We were very happy with all aspects of the stay!

    The hotel has an amazing feel to it - lots of history and an extensive premises. The staff were incredible - from the moment you arrive you are taken care of and made to feel good. The food was lovely, especially the breakfast! A perfect spot to stay to treat yourself!

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing service

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 2 nights

    Location and views are amazing. Staff and customer service were great

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Garden-Facing Loft Room
    • Stayed 7 nights
    • Submitted via mobile

    More variation in supper menu on Terrace would be good.ll

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    A little piece of heaven in our favourite place on earth.
    • Leisure trip
    • Couple
    • Classic Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    We had the most amazing 21st wedding anniversary stay. The staff, the food, the rooms - just fabulous!!!! What a treat 🤍

    Stayed in December 2023

  • Reviewed: 8 January 2024

    10
    An exceptional experience with lots of fond memories
    • Leisure trip
    • Couple
    • Superior Garden Villa
    • Stayed 4 nights

    Nothing.

    Great and enjoyable facilities inside our Superior Garden Villa Room, Comfortable bed, Spacious showers in our room, Privacy and quietness/peacefulness in our room, Beautiful and comfortable robes and slippers, Two umbrellas for those rainy days, Both aircon and ceiling fans available in the bedroom and lounge, Private gate to access the room, Private splash pool within the private gate, View of the ocean from multiple sections of the hotel which compensated for our room not having an ocean view, Breathtaking ocean views from the Ocean Terrace restaurant and Lighthouse bar, Cleanliness of everything that we came into contact with, Friendliness and usefulness of concierge service, Friendliness and usefulness of all staff that we interacted with, Flexibility and friendliness of housekeeping if you decide to put the DO NOT DISTURB sign on the door throughout the day.

    Stayed in January 2024

Showing 1 – 25

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