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Reviews of The Oyster Box 5 stars

2 Lighthouse Road, Umhlanga Rocks, 4320 Durban, South Africa

#1 of 85 hotels in Durban

Guests' Choice

Review score

Based on 900 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple

    The bed and pillows weren't great. This is usually the best part of most hotel stays. We thought that considering how small the rooms were, an armchair and ottoman was a waste of space that could have been used for storing bags etc.

    The staff were absolutely phenomenal. The food was phenomenal. The facilities are beautiful. The views are fantastic.

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    We received an unexpected upgrade which was excellent. We have always had the best time at the OB and this was no exception. We loved everything about our stay and look forward to our next visit.

  • Reviewed: 8 April 2024

    10
    beautiful
    • Leisure trip
    • Family with young children

    An extra night would have been better...

    breakfast was super delicious

  • Reviewed: 4 April 2024

    10
    Excellent family holiday
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    That we had to leave :(

    The property is well kept, rooms sealed facing absolutely breathtaking. The service was beyond excellent. They even offered to wash my babies utensils.

  • Reviewed: 2 April 2024

    10
    No 1
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    Very good!

  • Reviewed: 2 April 2024

    9.0
    A very special stay - as always!
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    The Grill Room has been a disappointment for many years. It should be a fine dining venue with a dedicated , modern Chef who uses fresh , innovative produce. The potential should be utilised.

    Breakfast is outstanding!! Service and Staff were excellent.

  • Reviewed: 31 March 2024

    9.0
    Awesome
    • Leisure trip
    • Couple
    • Submitted via mobile

    Service on the Terrace at lunch.

    Breakfast was awesome. Our 30 year anniversary celebration and we were superbly impressed by the treats and gifts we were given.

  • Reviewed: 29 March 2024

    10
    Heaven on earth!
    • Leisure trip
    • Couple
    • Submitted via mobile

    Loved every minute of our time there

    What a treat! Gorgeous ocean front, well appointed room, exceptional breakfast, warm friendly staff, great location… can’t wait to return!

  • Reviewed: 24 March 2024

    10
    Exceptional everything
    • Leisure trip
    • Couple
    • Submitted via mobile

    Nothing

    They pay attention to detail ,The stuff top tier ,everything excellent The Ambiance in da room 🔥🔥🙏🙏

  • Reviewed: 23 March 2024

    8.0
    Lovely stay but pricy
    • Leisure trip
    • Couple
    • Submitted via mobile

    Indian breakfast a total disappointment in look and taste

    Breakfast was good.

  • Reviewed: 19 March 2024

    10
    The Oyster Box never disappoints - the staff and accommodation are always a 20 out of 10
    • Leisure trip
    • Couple

    Booking.com is awful. There is no coherence between bookings with hotel - dinner reservations booked with booking.com never made with the hotel. Incredibly disappointed with booking.com. And booking car rental through you is an ABSOLUTE NIGHTMARE - NEVER AGAIN

    Thanks Booking.Com - we did not request a quiet room or any business centre usage. To be very honest I am incredibly disappointed with booking.com I’ve reserved dinners at the Oyster Box for my birthday - of which they had no idea. Have booked car rentals - absolute nightmare and disaster.

  • Reviewed: 19 March 2024

    10
    Excellent
    • Leisure trip
    • Couple

    Nothing

    Variety at breakfast and facilities

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Submitted via mobile

    I liked everything and am definitely sure, I will come back to visit.

    Everything was perfect, the friendly staff, the food, the view and the hotel itself. 👌 ❤💯

  • Reviewed: 7 March 2024

    10
    It was a awesome experience. We will not be able to do this again soon, as its a lot of money.
    • Leisure trip
    • Couple

    N/A

    Breakfast was amazing!!!!

  • Reviewed: 28 February 2024

    10
    Most incredible hotel in Durban
    • Leisure trip
    • Couple
    • Submitted via mobile

    Exceptional service as always, meet with smiles and wine in our room and a personal welcome back from the manager. We were provided with a special dining experience on our balcony with flowers for valentines day which was also our anniversary. The hotel somehow knew this and provided us with a plate of desserts and complementary sparkling wine. The food as always was exceptional, the service in the roof top bar was brilliant both nights and we got to sit in amazing places with a view of the lighthouse in-front of us. Breakfast was exceptional and the staff always looking to please. We spent an afternoon around the front pool and the staff were also exceptional, we were swimming when our drinks were ready and they delivered them into our hands while swimming. Towel provided as we got out of the pool and water given at all times of the day. Love the turn down service, the room was clean and beautiful and i love the size of the bath which in the evening the staff put candles around. I love my stays at the oyster box and cannot thank all the staff enough for taking care of us so much and Nicole for organising all our extras with her great staff. Cannot wait for next years visit already, thank-you Oyster box for making more magic memories for myself and Wayne ♥️

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    Monkeys and constricted room

    Breakfast and food Room was too far from everything and not spacious for price

  • Reviewed: 21 February 2024

    10
    Incredible staff from doormen to cleaners. Always received with smiles & joy:)
    • Leisure trip
    • Couple
    • Submitted via mobile

    Can’t stay longer

    We have been staying once a year when we go to SA for the past 10 years & each year the experience is so memorable we keep going.

  • Reviewed: 20 February 2024

    10
    Great hotel
    • Leisure trip
    • Group
    • Submitted via mobile

    Very attractive dining and communal facilities. Great rooms and wonderful staff. Very good value for a hotel of this quality

  • Reviewed: 15 February 2024

    10
    Loved everything
    • Leisure trip
    • Couple
    • Submitted via mobile

    Nothing

    Loved everything!! It’s an iconic hotel portraying a glorious tribute to a bygone era . The decor is stunning , particularly loved the Lighthouse bar and having a room with a Seaview balcony is a must . Loved sitting on the outside terrace I overlooking the pool for breakfast and the food was amazing !

  • Reviewed: 6 February 2024

    10
    Pure Perfection
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    I wish I could stay longer.

    Everything was perfect!

  • Reviewed: 5 February 2024

    10
    I have stayed in some great hotels around the world, Oyster Box is right at the top.
    • Leisure trip
    • Solo traveller

    Just the entrance when receiving guests regarding parking and guidance to process.

    Best Breakfast - world class if not better (your breakfast setup is unique). Quality of food better than any other.

  • Reviewed: 4 February 2024

    8.0
    We had a fabulous stay with a lovely day at the pool which was exactly what we needed
    • Leisure trip
    • Couple
    • Submitted via mobile

    The famous curry buffet which has been revered for so long seems now to be a “mass produced “ somewhat tasteless offering. Bed pillow offering to be improved

    Location, service and decor. The hotel is a true institution and grand old lady, hard to beat!

  • Reviewed: 3 February 2024

    10
    Incredible and can’t wait to come back again
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    Nothing

    Everything

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Business trip
    • Group
    • Submitted via mobile

    I loved Everything. Our stay at The Oyster Box Hotel was exceptional.

Showing 1 – 25

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