1 Roland Norris Drive, 4170 Umkomaas, South Africa
#6 of 9 hotels in Umkomaas
Guests' ChoiceBased on 241 hotel reviews
7.9Cleanliness
8.5
Comfort
8.2
Location
8.7
Facilities
7.9
Staff
9.0
Value for money
8.4
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 February 2024
Dewald
South AfricaBest view of the ocean
Stayed in February 2024
Reviewed: 24 February 2024
Jennifer
United StatesEverything was great.
Location - right on the beach Karen is fabulous - extremely helpful, friendly and did more than could be expected
Stayed in February 2024
Reviewed: 18 February 2024
Donald
South AfricaThe owner should seriously consider investing in water tanks as this was our only problem and we are aware that some of the other guests were not happy at all. Once again, Chereece came to our rescue at considerable effort for which we are very grateful.
The welcome and service we received was outstanding especially from Chereece who went out of her way to make sure that we were as comfortable as possible. Our room was very clean and had air conditioning, a double door fridge, queen bed, lovely shower and exceptional view of the ocean. The pub next door, "Off The Hook", served the most amazing food at very competitive pricing.
Stayed in February 2024
Reviewed: 14 January 2024
Angie
South AfricaI didn't like the fact that no windows to open n shower was not good enuf
I liked it bcos there was no carefew
Stayed in January 2024
Reviewed: 7 January 2024
Isabel
South AfricaThe overnight parking is a bit of a problem, but you can park outside. There is security guards 24/7
Beautiful view. Very clean and friendly staff. We really enjoyed our stay. Food at the restaurant was excellent! We will definitely go back again.
Stayed in January 2024
Reviewed: 26 December 2023
Johannes
South AfricaExcellent view of the sea. Best hamburgers & chips in town.
Stayed in December 2023
Reviewed: 10 December 2023
Michael
United KingdomNothing
Beautiful sea view
Stayed in December 2023
Reviewed: 8 December 2023
Philisiwe
South AfricaIt would be nice to have a full mirror
Sea view and friendly staff
Stayed in December 2023
Reviewed: 5 December 2023
Lelani
South AfricaThe dirty pool. it is really creepy and disgusting. Please clean it before December as I would not like my kids to swim in that dirty water that seems like a health hazard. The slimy steps are very dangerous and could lead to some one falling and getting hurt.
I had a Fabulous Time!!! Everybody goes out of their way to make you feel welcome and special! There is no better way to fall asleep than with the waves as background "music."! Thank you, Karen, Cherise and Jaco, you are the best hosts!
Stayed in December 2023
Reviewed: 3 December 2023
Majka
South AfricaEasy access to beach and restaurant. Rooms changed immediately as I wanted my daughter’s room to be next door to us. Lovely rooms with sea view.
Stayed in December 2023
Reviewed: 12 November 2023
Philippe
GermanyGreat and friendly service
Stayed in November 2023
Reviewed: 30 October 2023
Maduna
South AfricaThere's no kitchen to prepare your own meals and pots for cooking.
The location and privacy is beyond compare. It's a more relaxed environment where are you pretty much free more like at home.
Stayed in October 2023
Reviewed: 14 October 2023
Georg
GermanyA Million Dollar View Nice Spot directly on the coast. In October you can see whales and dolphins jumping.
Stayed in October 2023
Reviewed: 9 October 2023
Jordache
South AfricaAnyone looking for a place down the south coast has to try umkomaas lodge,the staff especially cherresse was welcoming, professional and accommodating always willing to go the extra mile. The rooms are spacious and immaculate The view is spectacular The is a restaurant right down stairs with declious meals All in all this was a great experience for my wife and myself
Stayed in October 2023
Reviewed: 30 September 2023
Adiel
South AfricaLittle old fashion
Great location, private and cosy.
Stayed in September 2023
Reviewed: 25 September 2023
Johannes
South AfricaNo comment
Staff was friendly and helpful. Good view of the sea
Stayed in September 2023
Reviewed: 24 September 2023
Kevin
South AfricaThe service was outstanding. The rooms were nice and clean and we were treated with such kindness and respect.Definitely coming back again. Truly amazing.
Stayed in September 2023
Reviewed: 23 March 2023
Ninela
South AfricaThe fact that they do not have breakfast was a turn off for me.
I like my bedroom. I like the view ..
Stayed in March 2023
Reviewed: 15 March 2023
Kalaivani
South AfricaWell the Windows couldn't open...so it was too hot in the room during loadshedding
The breakfast was awesome... I loved the food. We had supper at the restaurant downstairs and I enjoyed it thoroughly
Stayed in March 2023
Reviewed: 23 January 2023
Camille
Switzerlandno Wi-Fi in the rooms
friendly staff !
Stayed in January 2023
Reviewed: 8 January 2023
Ankia
South AfricaThe Lodge on the beach and very safe for the kids alone, and friendly people all around the premises, will refer people anytime to Umkomaas Lodge.
Stayed in January 2023
Reviewed: 7 January 2023
Lara
South AfricaDay visitors to all the beaches playing load music, drinking, littering everywhere.
With all the flooding and so on, my heart responds positively to efforts are being made to upkeep the property, with maintenance done on a daily basis. Everyone friendly, parking safe. Our room was clean upon arrival and serviced every day. Even with load shedding being a issue country wide, my sister and I made the most of our 7 days in adventures.
Stayed in December 2022
Reviewed: 5 January 2023
Lukona
South AfricaWe were not aware that cutlery,, dishes,, plates and pots were not provided Cooking area was a bit far from the rooms Infact outside the felt unforcortable to be there till dark
Environment was superb Roaling sea with very nice breeze in the morning coming in through the windows
Stayed in January 2023
Reviewed: 1 December 2022
Lethari
South AfricaNone However do look into installing shower heads instead of the hand head
It was peaceful and the staff was great. Seeing the dolphins was a great sight to wake up to
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content