Woodlands Gate, Elandslaagte D46 Road, 3370 Nambiti Private Game Reserve, South Africa
Based on 120 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.5
Staff
9.9
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 6 January 2024
Kay
South AfricaNothing- everything was perfect!
The staff, the intimate size of the lodge and the attention to detail
Stayed in December 2023
Reviewed: 29 December 2023
Angela
AustraliaI have nothing negative to say about this resort. Wish we could have stayed longer.
What a perfect retreat. The staff were friendly and attentive and we were greeted by all staff by name. The food was delicious. The gin bar had a great selection and the game drives wonderful.
Stayed in December 2023
Reviewed: 11 December 2023
David
South AfricaAlthough filter coffee is available all the time, and Lavazza caps are available in the room, is charging extra for a cappuccino really necessary at the rates charged?
Staff friendliness & attention to guests was exceptional
Stayed in December 2023
Reviewed: 3 December 2023
Theron
South AfricaThe dark colours in the bedrooms
The rooms, lodge , food and especially the staff and game rangers were beyond superb.
Stayed in November 2023
Reviewed: 27 October 2023
Belkis
United KingdomAttentive, homely, service was on point for all meals
Stayed in October 2023
Reviewed: 13 October 2023
Renaldo
GuernseyWe didn't like that the experiences we had, had to eventually come to an end...
It was Amazing!!! The staff were always willing to meet our needs, their service standards were on point and professional without losing that personal and friendly touch. We arrived as Guests and left as Friends without losing that sense of being a valued and cherished guest. Hospitality at it's Finest. Their safety standards and knowledge about every animal and creature on the reserve from the largest of the Big 5 right down to the Dung Beetle was superb. This was one of Our best life experiences and we can't wait to get back there again! Un-for-gettable...
Stayed in October 2023
Reviewed: 2 October 2023
Malibongwe
South AfricaThe treatment from staff made us feel like royalty ....eveytime we steeped out if the room for lunch or dinner the staff would make our beds . The food was the best I've tasted in ages in Hotels . The rangers were friendly and we were fortunate as well to have a good group of guest around us . Every game drive was such an experience
Stayed in September 2023
Reviewed: 29 August 2023
Jane
South AfricaNope, drawing a blank at this one.
As the first time we had been to this reserve we had all our expectations completely exceeded. Staff totally professional whilst being friendly. Our guide was so enthusiastic and informative. When someone is passionate about what they do it enthuses all their guests. An absolute pleasure. Food was wonderful. And put us all on a diet for the foreseeable future.
Stayed in August 2023
Reviewed: 14 August 2023
Wanita
South AfricaMenus could be improved along with game drive planning as we did not stop for a break for the full duration of 3 hours on BOTH our game drives yet a break was promised
Amazing staff and facilities
Stayed in July 2023
Reviewed: 25 July 2023
Zwelethu
South AfricaNone
Professionalism at its best
Stayed in July 2023
Reviewed: 2 July 2023
Karlien
United Arab EmiratesSmall things prevent this from being a location for overseas visitors. The quality of the finishing is lacking for a true luxury resort. For example the towles and gowns provided were like sandpaper. The spa facilities are lacking and services offered a bit dissapointing. Not a total writeoff, just that for a truely luxury vacation you would expect better. The food was below expectations. The butter especially was vile. Kids never ate as the food was not very good.
Staff is exceptionally friendly and helpful. Very great views. Not quite a 5 star luxury resort, but makes a good effort to get there. Our guide Promise was very helpful and knowledgeable and went above and beyond to give us the sightings we would find interesting. Henry was also very helpful.
Stayed in July 2023
Reviewed: 22 June 2023
Nicolette
South AfricaExcellent food
Stayed in June 2023
Reviewed: 31 May 2023
Schalk
South AfricaVery nice view, super friendly and helpful staff especially Henry the barman was exceptional
Stayed in May 2023
Reviewed: 1 May 2023
Nompumelelo
South Africanot a lot of activities available to do within the lodge but the experience makes it up for it.
the fact that they greet you on first name basis and you’re assigned a designated ranger who is absolutely amazing. the 4 course dinner was absolutely delicious the area is beautiful the staff were spectacular and the game drive was one of the best experiences ever.
Stayed in April 2023
Reviewed: 30 April 2023
Shirley
GermanyNo real complaints on our side. But if we had to say something about the food, we would say: Maybe a variation of fresh vegetables in the morning (i.e. tomatoes and slices of cucumber) next to the bowl of fresh fruits would have made breakfast even nicer.
We were extremely happy with the food, ambience and especially the staff! Our ranger Siya is very professional and knows a lot about the surroundings and animals. We always felt safe and were just overall happy with our stay at the Umzolozolo Lodge.
Stayed in April 2023
Reviewed: 25 April 2023
Dr
South Africaall good
Very good all round, but the price Booking.com charged was too high, others stayed at the same place for a lot cheaper. am disappointed that we paid so much more
Stayed in March 2023
Reviewed: 20 April 2023
Xolani
South Africaeverything!
Stayed in April 2023
Reviewed: 20 April 2023
Natasha
United KingdomExcellent game drive experiences. Pool facilities, views, food and service also fantastic!
Stayed in April 2023
Reviewed: 27 March 2023
Bianca
South AfricaThe staff were incredibly friendly, welcoming and willing to accommodate changes on short notice. Henry and his staff really went the extra mile if you have to leave early or had to change orders. The game drivers Promise and Nols were enthusiastic and very knowledgeable about the areas and animals, overall the best game drive experience I have ever had. I would definitely recommend Umzolozolo to anyone that wants a fun, luxurious stay in a game reserve
Stayed in March 2023
Reviewed: 27 March 2023
Manoj
South AfricaNothing.
The staff were absolutely outstanding. Very accommodating and friendly. Always went the extra mile.
Stayed in March 2023
Reviewed: 5 February 2023
Betty
South AfricaI cannot really fault anything about the Lodge, however the Nambiti Game Reserve roads had numerous, deep pot holes which made it a very bumpy ride - it was a little disappointing, however we noted that repair work was underway, which would of course improve the roads.
From the Welcome to the Farewell, we had a delightful time at Umzolozolo Lodge. We loved the personal and attentive service provided by all staff. Our room was lovely with a great outdoor shower and a balcony overlooking the game reserve. The Food was excellent and the portion sizes great. The bar staff looked after us well. We loved the game drives and the game ranger not only showed us 4 out of the the Big 5 but talked about the ecology and flora of the Reserve - she was fantastic. We plan to visit again as we enjoyed our time so much.
Stayed in January 2023
Reviewed: 23 January 2023
Christine
South AfricaNothing
Umzolozolo was fabulous a wonderful Bush experience with our familia our Guide was phenomenal went over and above to experience the Big 5 all staff were so professional and on hand a true 5 star experience
Stayed in January 2023
Reviewed: 9 January 2023
Heather
South AfricaThe staff went out of their way to make us as comfortable as possible and meet our every need. The game viewing was superb and the lodge beautiful with a stunning view over the reserve. Umzolozolo really is a little slice of heaven and the perfect place to unwind.
Stayed in January 2023
Reviewed: 31 December 2022
Mark
South AfricaDrinks and coffee not included
Breakfast was very nice- but at 9000 a night in presidential suite I would expect not to pay extra for coffee at breakfast. Location was nice. Staff very friendly. It felts like they were staff short Most days. Most luxurious lodges includes drinks too- everything here is extra. Henry is a champion- he does just about everything! Sia is a great game ranger- very knowledgeable!
Stayed in December 2022
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