Skip to main content
  1. Hotel reviews homepage
  2. South Africa hotel reviews
  3. KwaZulu-Natal hotel reviews
  4. Nambiti Private Game Reserve hotel reviews
  5. Reviews of Umzolozolo Private Safari Lodge & Spa

Reviews of Umzolozolo Private Safari Lodge & Spa 5 stars

Woodlands Gate, Elandslaagte D46 Road, 3370 Nambiti Private Game Reserve, South Africa

Review score

Based on 120 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    8.9

  • Free WiFi

    8.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 6 January 2024

    10
    Luxurious safari with a great sense of humility and consistent service
    • Leisure trip
    • Family with young children
    • Chalet - Safari Package including two game drives
    • Stayed 3 nights
    • Submitted via mobile

    Nothing- everything was perfect!

    The staff, the intimate size of the lodge and the attention to detail

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    Everything was wonderful! The service from the staff was exceptional and the rooms were luxurious. We had an excellent s
    • Leisure trip
    • Couple
    • Chalet - Safari Package including two game drives
    • Stayed 1 night
    • Submitted via mobile

    I have nothing negative to say about this resort. Wish we could have stayed longer.

    What a perfect retreat. The staff were friendly and attentive and we were greeted by all staff by name. The food was delicious. The gin bar had a great selection and the game drives wonderful.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    9.0
    We've stayed at 3 other lodges in Nambiti; Mzolozolo is by far our favourite so far.
    • Leisure trip
    • Family with young children
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights

    Although filter coffee is available all the time, and Lavazza caps are available in the room, is charging extra for a cappuccino really necessary at the rates charged?

    Staff friendliness & attention to guests was exceptional

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Loved it. Was very impressive especially the game ranger, Noels.
    • Leisure trip
    • Family with young children
    • Chalet - Safari Package including two game drives
    • Stayed 3 nights
    • Submitted via mobile

    The dark colours in the bedrooms

    The rooms, lodge , food and especially the staff and game rangers were beyond superb.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Chalet with Private Pool - Safari Package including two game drives
    • Stayed 3 nights
    • Submitted via mobile

    Attentive, homely, service was on point for all meals

    Stayed in October 2023

  • Reviewed: 13 October 2023

    10
    Safari Us Again!!!
    • Leisure trip
    • Couple
    • Honeymoon Suite with Hot Tub - Safari Package including two game drives
    • Stayed 1 night
    • Submitted via mobile

    We didn't like that the experiences we had, had to eventually come to an end...

    It was Amazing!!! The staff were always willing to meet our needs, their service standards were on point and professional without losing that personal and friendly touch. We arrived as Guests and left as Friends without losing that sense of being a valued and cherished guest. Hospitality at it's Finest. Their safety standards and knowledge about every animal and creature on the reserve from the largest of the Big 5 right down to the Dung Beetle was superb. This was one of Our best life experiences and we can't wait to get back there again! Un-for-gettable...

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Exceptional
    • Couple
    • Chalet with Private Pool - Safari Package including two game drives
    • Stayed 3 nights
    • Submitted via mobile

    The treatment from staff made us feel like royalty ....eveytime we steeped out if the room for lunch or dinner the staff would make our beds . The food was the best I've tasted in ages in Hotels . The rangers were friendly and we were fortunate as well to have a good group of guest around us . Every game drive was such an experience

    Stayed in September 2023

  • Reviewed: 29 August 2023

    10
    Somewhere to come back to. When we’ve lost some weight!
    • Leisure trip
    • Family with young children
    • Chalet with Private Pool - Safari Package including two game drives
    • Stayed 4 nights
    • Submitted via mobile

    Nope, drawing a blank at this one.

    As the first time we had been to this reserve we had all our expectations completely exceeded. Staff totally professional whilst being friendly. Our guide was so enthusiastic and informative. When someone is passionate about what they do it enthuses all their guests. An absolute pleasure. Food was wonderful. And put us all on a diet for the foreseeable future.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Chalet - Safari Package including two game drives
    • Stayed 1 night
    • Submitted via mobile

    Menus could be improved along with game drive planning as we did not stop for a break for the full duration of 3 hours on BOTH our game drives yet a break was promised

    Amazing staff and facilities

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Couple
    • Chalet with Private Pool - Safari Package including two game drives
    • Stayed 4 nights
    • Submitted via mobile

    None

    Professionalism at its best

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Lovely stay with friendly staff
    • Leisure trip
    • Family with young children
    • Suite with Balcony - Safari Package including two game drives
    • Stayed 2 nights
    • Submitted via mobile

    Small things prevent this from being a location for overseas visitors. The quality of the finishing is lacking for a true luxury resort. For example the towles and gowns provided were like sandpaper. The spa facilities are lacking and services offered a bit dissapointing. Not a total writeoff, just that for a truely luxury vacation you would expect better. The food was below expectations. The butter especially was vile. Kids never ate as the food was not very good.

    Staff is exceptionally friendly and helpful. Very great views. Not quite a 5 star luxury resort, but makes a good effort to get there. Our guide Promise was very helpful and knowledgeable and went above and beyond to give us the sightings we would find interesting. Henry was also very helpful.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights
    • Submitted via mobile

    Excellent food

    Stayed in June 2023

  • Reviewed: 31 May 2023

    9.0
    perfect quick get away
    • Leisure trip
    • Couple
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights
    • Submitted via mobile

    Very nice view, super friendly and helpful staff especially Henry the barman was exceptional

    Stayed in May 2023

  • Reviewed: 1 May 2023

    10
    An experience that will
    • Leisure trip
    • Couple
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights
    • Submitted via mobile

    not a lot of activities available to do within the lodge but the experience makes it up for it.

    the fact that they greet you on first name basis and you’re assigned a designated ranger who is absolutely amazing. the 4 course dinner was absolutely delicious the area is beautiful the staff were spectacular and the game drive was one of the best experiences ever.

    Stayed in April 2023

  • Reviewed: 30 April 2023

    10
    Overall an amazing Safari experience with extremely attentive staff!
    • Leisure trip
    • Couple
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights

    No real complaints on our side. But if we had to say something about the food, we would say: Maybe a variation of fresh vegetables in the morning (i.e. tomatoes and slices of cucumber) next to the bowl of fresh fruits would have made breakfast even nicer.

    We were extremely happy with the food, ambience and especially the staff! Our ranger Siya is very professional and knows a lot about the surroundings and animals. We always felt safe and were just overall happy with our stay at the Umzolozolo Lodge.

    Stayed in April 2023

  • Reviewed: 25 April 2023

    9.0
    stay was great except the price we paid through booking .com
    • Leisure trip
    • Group
    • Chalet - Safari Package including two game drives
    • Stayed 3 nights

    all good

    Very good all round, but the price Booking.com charged was too high, others stayed at the same place for a lot cheaper. am disappointed that we paid so much more

    Stayed in March 2023

  • Reviewed: 20 April 2023

    10
    it was simply amazing! beautiful establishment! outstandingly tasty food menu! awesome staff! awesome game driver!
    • Leisure trip
    • Family with young children
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights
    • Submitted via mobile

    everything!

    Stayed in April 2023

  • Reviewed: 20 April 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights
    • Submitted via mobile

    Excellent game drive experiences. Pool facilities, views, food and service also fantastic!

    Stayed in April 2023

  • Reviewed: 27 March 2023

    10
    Fun, welcoming experience with wonderful staff
    • Leisure trip
    • Couple
    • Chalet - Safari Package including two game drives
    • Stayed 3 nights
    • Submitted via mobile

    The staff were incredibly friendly, welcoming and willing to accommodate changes on short notice. Henry and his staff really went the extra mile if you have to leave early or had to change orders. The game drivers Promise and Nols were enthusiastic and very knowledgeable about the areas and animals, overall the best game drive experience I have ever had. I would definitely recommend Umzolozolo to anyone that wants a fun, luxurious stay in a game reserve

    Stayed in March 2023

  • Reviewed: 27 March 2023

    9.0
    Absolutely awesome.
    • Leisure trip
    • Couple
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The staff were absolutely outstanding. Very accommodating and friendly. Always went the extra mile.

    Stayed in March 2023

  • Reviewed: 5 February 2023

    9.0
    We had a delightful stay. We loved the personal service we received. Great Place.
    • Leisure trip
    • Couple
    • Suite with Balcony - Safari Package including two game drives
    • Stayed 2 nights

    I cannot really fault anything about the Lodge, however the Nambiti Game Reserve roads had numerous, deep pot holes which made it a very bumpy ride - it was a little disappointing, however we noted that repair work was underway, which would of course improve the roads.

    From the Welcome to the Farewell, we had a delightful time at Umzolozolo Lodge. We loved the personal and attentive service provided by all staff. Our room was lovely with a great outdoor shower and a balcony overlooking the game reserve. The Food was excellent and the portion sizes great. The bar staff looked after us well. We loved the game drives and the game ranger not only showed us 4 out of the the Big 5 but talked about the ecology and flora of the Reserve - she was fantastic. We plan to visit again as we enjoyed our time so much.

    Stayed in January 2023

  • Reviewed: 23 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Chalet - Safari Package including two game drives
    • Stayed 1 night

    Nothing

    Umzolozolo was fabulous a wonderful Bush experience with our familia our Guide was phenomenal went over and above to experience the Big 5 all staff were so professional and on hand a true 5 star experience

    Stayed in January 2023

  • Reviewed: 22 January 2023

    10
    A m a z i n g
    • Leisure trip
    • Couple
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights

    I honestly have 0 feedback here. But if I were to poke holes, I would say that Booking should really improve this review form, what if we dont have any negative things, can we not post review then?

    Probably one of the best lodges I have stayed in - they really stand out in terms of hospitality and facilities. Staff is just so good, they always call you by name, personalise your whole experience. Spa experience was also very good, game drives were informative and we saw plenty of game including 4 out of big fives. It felt we were living in a movie. Just book it, it's worth it!

    Stayed in December 2022

  • Reviewed: 9 January 2023

    8.0
    A wonderful retreat from everyday life
    • Leisure trip
    • Family with young children
    • Chalet - Safari Package including two game drives
    • Stayed 2 nights

    The staff went out of their way to make us as comfortable as possible and meet our every need. The game viewing was superb and the lodge beautiful with a stunning view over the reserve. Umzolozolo really is a little slice of heaven and the perfect place to unwind.

    Stayed in January 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!