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Reviews of Wish U Were Here 3 stars

445 Albert Road, Salt River, 7915 Cape Town, South Africa

#198 of 203 hotels in Cape Town

Guests' Choice

Review score

Based on 962 hotel reviews

4.9

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    6.0

  • Facilities

    5.4

  • Staff

    6.3

  • Value for money

    6.0

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 25 February 2024

    5.0
    it was cool the wifi & tv were the only downfall
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the wifi was not working with the password that was provided . No tv in the room? I think that could at least be added

    the balcony was cool it’s perfect for a couple.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The no refrigerator

    Stayed in January 2024

  • Reviewed: 11 January 2024

    5.0
    Very unpleasant.
    • Business trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The tv in our room was broken, staff were unaware that someone smashed the tv. There was a hole in the ceiling, doors couldn’t lock properly, gave our room to someone else and then couldn’t get the key for our room and was told to put a chair infront of the door. Wasn’t clean at all.

    Nothing much.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    5.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The bed was uncomfortable, there was no remote for the TV

    Location

    Stayed in December 2023

  • Reviewed: 3 December 2023

    4.0
    The stay was OK because we could sleep safe
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    First they don't have enough plugs to charge our appliances, iron not working, shower head licking, they don't change the sheets, no clean towels the tissues was only one roll I had to buy my self, stuff knocking on palcony windows unexpectedly.

    The location is good because you can access transport if you not driving your car

    Stayed in December 2023

  • Reviewed: 1 December 2023

    5.0
    Terrible treatment and no customer service skills
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The owners are not accessible. The phone number on Booking.com is wrong. They nearly assaulted my son because they failed to respond to my messages to extend for 2 days. They were very violent and took his valuables 😢. He was very traumatised.

    The place is okay

    Stayed in November 2023

  • Reviewed: 8 November 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that we had to check in at the reception which was not where we our room was for the night.. So my partner and I had to walk down the road to check in and walk back to where our room was! Which is extremely unnecessary and very inconvenient. I suggest this change because ratings will drop and it's not the safest place to walk around especially at night.

    It was clean and tidy and there was a balcony which I personally always like when booking a place! I'd definitely book again

    Stayed in October 2023

  • Reviewed: 23 October 2023

    6.0
    It was pleasant.
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 2 nights

    I specifically booked there for the room with the boat and when we got there somebody else was in our room and I had to go fetch a different key and the room we got was rather small compared to what we booked. I am not happy with the fact that no explanation was given as to why there was somebody else in the room we booked. My friend booked the deluxe double room and it was nice and spacious with the nice freestanding bath that was also in the room we originally booked. I think the rooms can easily be upgraded by adding mirrors and some hooks on the walls to hang your stuff from or cupboards. The parking area is rather rough.

    When I read the reviews I contacted Booking.com to change my booking to a different place, and they told me to give Wish you were here a chance first, and it turned out to be so much better than we expected. The rooms were clean and the bathrooms were clean and fine and our shower was actually very nice. Bedding was clean. The furniture was comfortable. There is a nice little bar in the middle. We did not go to the communal kitchen. There was safe parking. It is an old building so it can be expected that floors will creak but we definitely did not see any insects of any kind. It can do with a liitle paint here and there though. It is very central and Uber picked us up at the door and dropped us there which made us feel safe at night. During the day the Biscuit Mill is very close, within walking distance with lovely food at the market and lovely little restaurants and curio shops. And Wish you were here is a R30.00 Uber ride away from the Waterfront or Cape Town Central. The staff were all really friendly. I think they are trying to upgrade the place to be what it was when it opened. It certainly has huge potential.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    After booking details are not the same as advertised

    Location

    Stayed in October 2023

  • Reviewed: 20 October 2023

    4.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    All of it.

    Room shower toilet was clean. No kitchen facilities. Only basin.. lock parking but poor..dissapointing.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    4.0
    Dismal, won't be doing that again
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    The room was dirty, the kettle didn't work, the toilet had no seat. One of the Windows was Just a piece of cardboard. They had people working on the roof with no regard for the guests

    The location was ok

    Stayed in October 2023

  • Reviewed: 11 October 2023

    6.0
    They need someone to clean rooms for long stays and check what their tenants need reguraly
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 5 nights

    Linen not cleaned , not changed for long stays , no closet , no toilet papers or even brroms, no shower kirtans

    Room was spacious

    Stayed in October 2023

  • Reviewed: 13 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No warm water

    Stayed in September 2023

  • Reviewed: 6 September 2023

    4.0
    Constant dissatisfaction
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    The toilet didn't have a seat on it actually has none of the amenities that's mentioned on Booking.com, the rooms was freezing cold and although there is a platform where you can communicate with the hotel ,they actually ignore you flat out , ask for an iron which was suppose to be in the room nothing ,the service is very bad,and they don't ever apologize for all the problems and I mean there is alot but it doesn't get fixed and you can't cancel so you need to stay and take whatever it is you getting .

    The location and that is was affordable

    Stayed in September 2023

  • Reviewed: 27 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was not clean. The fridge did not work. The TV did not work. The room needs more light.

    The room was spacious and the staff was helpful.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There was was no extra blanket even though it was cold.The TV had no remote control..No mirror and no heater or air conditioner.

    The only nice thing here is warm water for shower 🚿

    Stayed in August 2023

  • Reviewed: 17 August 2023

    4.0
    2nd Worst experience staying in accommodation
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was useless, couldn't use the tv & was not told about paying R100 extra for a remote to use tv, when extending another day we received no more toilet paper & coffee/ sugar. Room had no microwave and fridge, the communal microwave was filthy & saw rats in the kitchen area and parking area.

    The bed was cosy & shower always had hot water.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    At the beginning I didn't know how to get in, the gate was closed and there was no info that the reception is somewhere else. The lock at the door to the room was broken, fortunately it was fixed few hours later. The last thing I didn't like - there was no place to park car safely, the staff suggested parking on the street, though the area is not the safest one.

    Private bathroom and good wi-fi.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The was no microwave

    The TV remote did not work

    Stayed in August 2023

  • Reviewed: 22 July 2023

    5.0
    None
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    No

    Stayed in July 2023

  • Reviewed: 10 July 2023

    4.0
    Not likely to go back unless they fumigate and upgrade there place .
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Place didn't look like it showed on the pictures. I got a moldy room broken door that couldn't lock roaches that were roaming around at night even got one in the shower which was so disgusting. I won't ever book there again

    I just liked the fact that there were hot water and wifi that's all

    Stayed in July 2023

  • Reviewed: 4 July 2023

    4.0
    Wishful thinking
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    That it is being renovated without informing guests as such - it is dubious charging full price.aq That the check-in desk is in another building, with no assistance with luggage. The bare single lights in the room, with no softer lightsnlike a bedside lamp.

    The ensuite upgrades. The slight skanky atmosphere as if you might have an chance encounter with someone who has left their door open slightly.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I saw 3 cockroaches in the room which was diagusting and hated that the shower was above the bath , and i was not advised at check in that i had to ask for the tv remote

    Liked the set up how the room was layed out comfortable bed and modern furniture

    Stayed in July 2023

  • Reviewed: 20 June 2023

    4.0
    It should be advertised as a backpackers stay.
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night

    It looks ALOT more glamorous on the ads and the booking sites. there were a lot of banging noises at night and we couldn't sleep because of it. The floor creaked continuously throughout the night too with the wind. The room was cold. The bed was good and clean. The balcony was not private at all, don't be fooled. I'm pretty sure all the rooms are the same, yet they advertise "Deluxe". It was very small and basic for a Deluxe room. Not very happy for R400/night.

    The bed was comfortable enough and clean.

    Stayed in June 2023

Showing 1 – 25

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