We weren't informed that you have to pay for the car park additionally. You have to pay additionally for the towels for the spa area every time you want to have them changed. Kids shouldn't be allowed in the spa area where sauna was located, in theory it was a rule and it was written od the doors, but no one cared. First of all they were loud and secondly we felt uncomfortable sitting naked in a sauna with kids.

The hotel is great. it is located right next to the ski bus stop and the ride to the ski lifts in Flims takes around 5 minutes. There is a car park available, but you have to pay for it additionally, we were a little bit surprised about it since no one told us about it when we were checking in. The spa area is very nice however is is composed of two parts - the first renovated area with a few sun beds where a pool is located and the second one where there is a sauna, cold bath and a few more sun beds.

Stayed in February 2024

Massive pillows were unsupportive. Otherwise excellent.

Very clean, swimming pool and sauna included. 2 bus stops from Flims ski lift (free bus).

Stayed in March 2024

Nix

Super Service! Fantastisch 🤩

Stayed in February 2024

Due to our own oversight, we booked the duplex room and the stairs to the upperdeck with the bed is quite narrow and steep. But that's on us, On the positive side there was no squeking or any noise as the construction might imply. The roomes ver perfectly clean and the bathroom in itself exceptional. Parking was superconvenient albeit a wee narrow if you have a bigger car. Breakfast untill 1030 is very nice and quite extensive. The Pool was perfect. Couldn't test the sauna since we didn't stay that long. Thanks to the team!

Stayed in July 2023

breakfast buffet opens too late (7.30 am), expensive rate, noise from the road

comfort of the room, balcony with view

Stayed in July 2023

The rooms and the view is really good. The pool is nice for a morning swim. The location was perfect. And the breakfast was high quality and delicious

Stayed in June 2023

The hotel lacks a bar/lobby area - somewhere to sit in the evenings would have been lovely.

Location is superb, the rooms were comfortable and clean and breakfast was good

Stayed in February 2023

The ventilation in the bathroom is not really efficient

The position is excellent, just two bus stops from the cable car. The parking lot is always a plus

Stayed in February 2023

Slight lingering smell of cooking in my room Difficulty navigating rather cramped car parking

Location close to the curling center. Comparatively large rooms with balcony, comfortable beds, enough cupboard space and small cooking corner. Pool looked nice, was unfortunately not able to make use of it. Very warm and friendly and accommodating reception

Stayed in January 2023

The room was ok and clean, but looked a bit old. Maybe some rooms could be refurbished.

Good hotel with amazing staff. There is an italian restaurant with very good food at reasonable prices. Very recommendable to visit the Cauma lake (at walking distance). Relaxing and quiet location.

Stayed in July 2022

friendly staff and answered all my concerns, very helpful

Stayed in March 2022

No plug next to the bed to charge your phone. No air suction in the bathroom, therefore it gets too hot. Very hard mattresses.

Extremely friendly and helpful staff, superb location, very cozy rooms, big ski room. Most importantly - Fredy is the legend (the dog)!

Stayed in March 2022

World's slowest lifts. Can't watch the TV from the bed. Can't sit up in bed as there is no headboard due to the fold up nature of the beds. Parking garage is 'tight'. Shower was totally unreliable, random temperature changes and lack of water pressure, badly ventilated bathroom. No shaving mirror. Decor is somewhat dated - needs renovation. Breakfast is pretty average, worst Birchermuesli I have ever eaten but really nice eggs and bread.

Friendly and efficient staff, nice spacious breakfast room with large windows was a nice start to the day. Super close to the bus stop/Volg supermarket. Mountain view from the room/balcony. Italian restaurant integrated into the hotel was handy. Boot room is spacious with boot dryer. Sauna is ok as is the pool though it's more to relax than swim properly.

Stayed in February 2022

bathroom was dated. not a great view from the balcony. pool a little cold! no good plug sockets in the room. restaurant a little pricey.

most of the facilities were modern. nice breakfast with good views

Stayed in January 2022

Great location near to Waldhaus and caumasee. Would recommend hiking down to the Rhine gorge. Very friendly staff!

Stayed in September 2021

Even though it still retains elements of its original decor (from then80s) it’s a very comfortable place to stay. The pool is glorious too!

Stayed in August 2021

Super nice room, amazing view, good wellness area, and decent breakfast.

Stayed in February 2023

The sauna was never switched on on time (was supposed to work as of 16:00 PM

Stayed in February 2023

Paying fir swin towel and dressing gown .Extractor fan in bathroom very noisy

Size of room

Stayed in January 2023

great hospitality and care from the hotel staff, great location, off the main street but quiet, big rooms with comfy beds, well-sized swimming pool, charming views of the mountains, breakfast full of great quality ingredients. will return for sure

Stayed in January 2023

Convenient Flims Waldhaus location adjacent to bus stop (free local bus shuttle comes twice hourly in the summer!), small grocery store, cafes and young family-oriented attractions (Caumasee, Connbachli, Waldhaus Spielplatz). Superior breakfast quality, choice, and dining area. Friendly, accommodating staff. Attached restaurant serves the most fabulous pizza!

Stayed in August 2022

We had an overall pleasant stay. We were expecting to be staying at a very modern hotel with a sleek designed room. However, the images were misleading and our room did not meet our expectations. It was old, dusty, badly litt, with an old sofa, bad water pressure and hammered in cupboards we couldn’t open

easy access to ski room and very close to bus stop

Stayed in February 2022

didn’t get what we ordered. specifically requested / agreed on separate beds for our guest which were not couples. this was a condition of our booking and we were upset about we were lied to.

great restaurant friendly staff ok facilities although it’s old and worn

Stayed in February 2022

didn’t get what we booked / was agreed

great restaurant

Stayed in February 2022