Sedelstrasse 12, 6004 Luzern, Switzerland
#63 of 77 hotels in Luzern
Guests' ChoiceBased on 476 hostel reviews
7.6Cleanliness
7.9
Comfort
7.7
Location
7.4
Facilities
7.6
Staff
8.6
Value for money
7.6
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 January 2023
Hasan
Pakistanseperate space for changing cloths and lockers, cleanliness
Stayed in December 2022
Reviewed: 27 January 2023
Will
United KingdomNot many people around. No one in living area all evening. No cooking facilities.
Modern, spacious & clean.
Stayed in January 2023
Reviewed: 28 December 2022
Yoke
SingaporeThe Receptionist locked the shower room and after requested to open at 7:30, kept me waiting for another hour. He didn’t apologise he forgot to open it.
nice breakfast
Stayed in December 2022
Reviewed: 26 December 2022
Alin
RomaniaMaybe the way the room was structured. Too many beds crowded in a small place. But it was ok.
I like the facilities and the breakfast was included. They even gave me a pass for the transport. Really useful
Stayed in December 2022
Reviewed: 11 December 2022
Nonlani
Thailandgood value
good value
Stayed in October 2022
Reviewed: 31 October 2022
Iza
PolandDelicious breakfast
Stayed in October 2022
Reviewed: 24 October 2022
Muhammad
PakistanLocation is a big off from the city center/old town. Nearest bus stop is around 6 minutes (steep) walk away which sometimes becomes tough to cover with heavy luggage
A great overall experience. Rooms are spacious and beds are provided with power sockets and personal reading lights. Spacious storage lockers are also available inside the rooms. Reception staff is kind and helpful. A comfortable lounge is also available. My booking included a free breakfast and it was one of the most generous breakfasts available in any hostel with lots of stuff available as a buffet. A huge free storage lockers are also available for storing stuffing outside of checked in hours too (you need 2 CHF coin as a deposit in the locker system).
Stayed in October 2022
Reviewed: 15 October 2022
Angela
United StatesRoom was toward busy street - would have preferred quieter settings, but there were people in the other ones already.
The bed and sheets were comfortable and the breakfast buffet had a lot of healthy choices! There's a lake - Rotsee - closeby, great for a morning walk!
Stayed in October 2022
Reviewed: 26 September 2022
美花
TaiwanRoom 307 lock is difficult to lock if you go out
Lobby sofa nice
Stayed in September 2022
Reviewed: 21 September 2022
Ondřej
Czech Republic- remote location - private lockers only working with a particular franc coin which we did not have (as it is actually quite rare to see a franc coin in Switzerland, we did not see it during our entire 10-days stay there) - a lot of people in the room - boys' and girls' dorm separated - outdated furnishings
+ breakfast free of charge included + the cheapest available accommodation in Lucerne at that time
Stayed in August 2022
Reviewed: 21 September 2022
Hugo
BrazilThe bathrooms aren't clean enough.
The rooms are big and very comfortable. There are lockers for all the luggage.
Stayed in August 2022
Reviewed: 15 September 2022
Hatice
BelgiumPeople were super loud and it was a bit far from the center
It was a clean place, spacious rooms
Stayed in September 2022
Reviewed: 29 August 2022
Renata
United KingdomNo kitchen to cook your own food and have meals, or make tea or coffee and socialise. There was a coffee machine in the lobby area and coffee or tea was 3CHF, there was a microwave and a kettle to use but that's nothing like a fully equipped kitchen. The plug sockets above beds weren't working, fortunately there were more plugs near the doors.
Fast check-in, good breakfast in the canteen, working wifi, nice decor. Nice coffee with breakfast. Free transport to and from the hostel after check-in. The beds were surprisingly comfortable. Individual light and a little shelf with every bed. Shower and a toilet right outside the room, and there were more on the same floor and elsewhere. Nicely decorated lobby area, outside area with tables and chairs.
Stayed in August 2022
Reviewed: 29 August 2022
Tomáš
Czech RepublicThe location is quite far from the city centre however easy accessed by bus. The bathrooms and toilets are a bit older and should be renovated.
The breakfast was fine. I appreciate that the JH did not completely book, so it was quite a calm place.
Stayed in August 2022
Reviewed: 29 August 2022
J
IrelandThe man in the kitchen was in a real bad mood. I went into the canteen and ate my own food there, and the man was giving attitude.
The girls at the front desk are super friendly and nice, place very clean, free breakfast provided
Stayed in August 2022
Reviewed: 24 August 2022
Bushra
IndiaRooms too small for 4 people, no fan or AC. No kitchen or cooking facility. Breakfast was ok...only cold food options. Number of bathrooms and showers were also less.
Luggage storage facility and free city pass since this is little away from centre.
Stayed in July 2022
Reviewed: 22 August 2022
Jisna
GermanyMost importantly I liked the visitors card they provided.
Stayed in August 2022
Reviewed: 17 August 2022
Yen
Taiwanbathroom is no door!! that’s really ridiculous!
breakfast is good staff is nice and I met good people there.
Stayed in July 2022
Reviewed: 15 August 2022
Diary
FranceNo phone charger at my bed, no door in bathroom only a curtain near 250 room number bathroom
Free bus pass for travel, cool lobby
Stayed in August 2022
Reviewed: 12 August 2022
Faten
Malaysiavery comfortable, friendly staffs, and they have all the facilities, except you need to rent towel & locker. Don’t forget bring your own shower gel & shampoo too ;)
Stayed in August 2022
Reviewed: 8 August 2022
Damian
Philippineswell its a hostel so I'm not expecting a lot of, but I already was in way cheaper and way better hostels. - as mentioned earlier - price, when it's looked a little earlier i saw a hotels (also not fancy) for the similar price - no towels (I heard from the other guest that they are not giving, even for extra price) - lockers for coins (why not just for the key?)
- breakfast was surprisingly very good, nothing fancy, but as for first meal of the day, there was more then enough - stable Internet connection - location - professional person in reception - instructional how to get free WiFi in city and bus
Stayed in August 2022
Reviewed: 5 August 2022
Sochima
GermanyThe room is not quite comfortable and sometimes noisy. But I think is a good value for my money.
I like that the booking process is straight-forward and the staffs were very friendly. Its a lively environment, particularly for those travelling in groups.
Stayed in August 2022
Reviewed: 27 July 2022
Kristina
Slovakiapeople screaming in the hallway the room could be more spacious but there were enough lockers
clean; they let me use the shower before check in very nice breakfast
Stayed in July 2022
Reviewed: 25 July 2022
Tahmina
SwitzerlandCheck-in time and location
Walking towards bus stop with the luggage was a bit difficult. I wish there could be a bus stop next to the hostel . The check in should be made a bit earlier. For example 2 pm
Stayed in July 2022
Reviewed: 16 July 2022
Dana
FranceThe hostel was not very close to the city center but it was not so difficult to commute with the buses. The hostel also provides the transportation pass for the zone 10.
The hostel was mostly clean and comfortable. The staff was very friendly and open to help. The breakfast was tasty.
Stayed in July 2022
Tignes, France
Taihape, New Zealand
Roscoff, France
Dover, UK
Sölden, Austria
Skiathos Town, Greece
Ubud, Indonesia
Opatija, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content