Viale Castagnola 22-24, 6900 Lugano, Switzerland
#11 of 40 hotels in Lugano
Guests' ChoiceBased on 526 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
8.9
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 18 May 2024
Huda
Saudi ArabiaFresh juice not available
Full and delicious
Stayed in May 2024
Reviewed: 16 May 2024
Renato
SwitzerlandToo hot in the room
Lake view
Stayed in May 2024
Reviewed: 9 May 2024
Khaoula
MoroccoMy little dog was welcome :)
Stayed in May 2024
Reviewed: 30 April 2024
Elizabeth
United StatesGym was hard to access
Amazing breakfast!
Stayed in April 2024
Reviewed: 29 April 2024
Pascal
LuxembourgThe weather
Excellent as always
Stayed in April 2024
Reviewed: 25 April 2024
Jeerawan
ThailandThe distance from train station to hotel is not walk able. We have to take the bus from the train station. However it worth to stay here.
Room is very clean. Facilities is good. I booked the room with the lake view and the view was very excellent. I will definitely come here again and will recommend this place to my friends. The breakfast is also very good teste, has variety of chioces and also good.
Stayed in April 2024
Reviewed: 22 April 2024
Eric
FranceThé tv was not working well
Thé view and the nice breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Entropiamc
MonacoIt's old hotel but still the hospitality is amazing
Best location in Lugano amaizisng hospitality
Stayed in April 2024
Reviewed: 10 April 2024
Stefan
GermanyThe location , the terrace and the view from the room are spectaluar. Service was very friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Ali
Saudi ArabiaThere are no irons in the room
The location is superb
Stayed in March 2024
Reviewed: 15 March 2024
Anna-maija
SwitzerlandThe receptionist could be more polite, they seem to ahve enough customers.
You can easily hear what is happening in the next room, but we were lucky as neighbours were quiet.
Stayed in February 2024
Reviewed: 18 February 2024
Yasser
Germanynothing
reception staff, room services staff, restaurant staff, cleaness, luxury hotels
Stayed in February 2024
Reviewed: 5 January 2024
Jacques
LuxembourgThe absence of an in-house parking.
The quality of the beds, the extraordinary quality of the breakfast and the restaurant, the location, the cleanliness, the attention to details, the dedicated staff ....¨
Stayed in January 2024
Reviewed: 14 December 2023
Razeen
ItalyQuite expensive but is expected of Switzerland.
Located on the lake. Supermarkets and restaurants are nearby. Comfy bed. Breakfast has a good variety. They were quite accommodative for my late check-out request.
Stayed in December 2023
Reviewed: 23 November 2023
Jessica
SwitzerlandLack of shutters (light, street noise)
Manned front desk @ 11:00 pm More than decent cappuccino
Stayed in November 2023
Reviewed: 18 November 2023
Nadina
SwitzerlandClean and neat room with lake view.
Stayed in September 2023
Reviewed: 10 November 2023
Alexandra
SpainExcellent view. Breakfast had huge variety of options. taff very helpful.
Stayed in November 2023
Reviewed: 3 November 2023
Sharon
FranceParking non available on premises
Very good breakfast with a lot of choices. Gourmet restaurant. Nice bar Beautiful scenery Very well equipped rooms.
Stayed in November 2023
Reviewed: 18 October 2023
Jessica
SwitzerlandSmell of smoke in room
Location, price
Stayed in October 2023
Reviewed: 16 October 2023
Daniele
SwitzerlandThe breakfast is superb
The hotel is great; much better than I expected. But I made the mistake to take a room on the street side, which was a great mistake. The hotel is absolutely great on the lake side and not to recommend on the street side. No air conditioned, so no way to have fresh air with closed windows.
Stayed in October 2023
Reviewed: 14 October 2023
Monica
United StatesExcellent amenities and good location for dining and walking to the park. Kind staff and excellent breakfast. Very much appreciated this hotel still provides little goods-such as a comb, lotion, vanity, etc. as so many hotels are no longer doing so.
Stayed in October 2023
Reviewed: 12 October 2023
Martin
SwitzerlandNothing really. Maybe shower setting a bit limited.
If you have front view, it’s great. Rooms are very well kept. Staff is helpful and friendly. Greatest breakfast buffet in a ling time.
Stayed in October 2023
Reviewed: 11 October 2023
Alexandra
AustraliaNothing.
Location. Staff. Pool. Lake views.
Stayed in September 2023
Reviewed: 9 October 2023
Alice
United StatesIt’s quite a walk to get to the old center of town, which is the loveliest place to visit.
Beautiful pool and dining by the lake. Large, comfortable rooms.
Stayed in October 2023
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