- I hate limits to pay by card, especially in a country with a different currency from EUR, this is annoying. Having only a card to pay with, the waitress refused to provide a coffee in the restaurant. Just after we paid hundreds for our stay and consummation. This should not happen in a 4* hotel. - The wellness is very basic. If you only need a pool and a nice view you are good. We had to ask extra that the whirlpool and steam sauna are turned on. Cold shower only. - Except the 2 above mentioned persons and the cleaning ladies, the rest of the staff does not seem to be helpful

- Good location to explore the Thaya Valley National Park and Znojmo - Good facilities: good restaurant, good playground on premises, indoor play corner for children, sufficient fitness room - Two lovely people in the staff: look for the rose-haired waitress and the brown-haired receptionist/manager - they are exceptional.

Stayed in March 2024

Stuff speaks only local language (no english, no german, no polish). They have pption to pay in card, but always trybto get cash from you, not accepting bank cards for small amounts

Big comfortable room, has a free pool, free parking, quiet surounding.

Stayed in February 2024

We had bad experience with staff. First i found out there is minimum level of order, under which you need to pay in local currency - 200 CZK. The beer costs around 50CZK, so i asked if i can't order one beer, they didn't understood me and then directed me to receptionist who managed to talk in English. They denied, that minimum order is 200 CZK and they cant accept card for such a low amount. Then we found out wellness and the restaurant are working just till 20:00, as after the long trip we wanted to take a dive in to water, but also were quite hungry, tried to ask order food in advance to get it ready for 20:00 and come after the pool. They denied our request, said its not possible. Last and the least bad experience was when we came to restaurant and found out that only small tables are free. So we just joined two tables together. Restaurant girl came angry telling something in local language and showing signs with hands. As we understood its very bad to join tables and we can not do that. She didn't try to solve the problem, didn't asked colleagues to talk with us in English, just shouting something in her own language. I was very angry with that and started talking in my own language. After several minutes of unpleasant talk, when all the restaurant clients started starring at us, we just sat at the next table, which had a label (reserved), ignoring her and waiting what will be next. After that she didn't come but send another guy, who was barely speaking in english, but we managed to order. Fortunately beer and food was very good :) In the morning when checking out they ask to pay city taxes in cash. I said we are from EURO zone, how the hell should i have cash. So they allowed me to pay by card, but seems they are saving expenses for low value transactions, what is a littble bit absurd.

I didn't expect to find such a nice hotel. Rooms are very spacious, minibar inside the room, they also have extra bed. Shower room is also big and comfortable. Wellness area works just till 20:00, so we managed to come only for the last working hour, sauna was not hot, maybe they already turned it off. But after long trip, this place is just great. They also have good restaurant and serve tasty food.

Stayed in February 2024

Good breakfast, clean rooms, great place to sleep for a night.

Stayed in January 2024

The minibar wasn't working. There was a long wait for service in the restaurant. There was a steam bath, but the cold shower room was locked; we had to take a hot shower in the cloakroom.

Tasty breakfast and dinner in the restaurant. Also, the free entry to the wellness was fine. Location near Dyje river and winery all around

Stayed in January 2024

Nothing

Comfort , nice and modern

Stayed in December 2023

Nothing

Location and sauna was nice

Stayed in December 2023

If I wanted to be really picky: Would have been nice to upgrade TV to larger one (there were 2 TVs, one for each room, the bigger one perhaps 30in). Better hotels worldwide now offer large TVs. Few stains on carpet could have been cleaned in our room. Most fitness rooms have mirrors, it would be helpful to have one there. But these are minor issues barely worth mentioning.

We were in a beautiful suite, all was fine, clean and high standard. Staff was pleasant and helpful. I have been in this place about 4x before over the years, never any issues. Excellent breakfast. Pool was warm, steam room functional. Our suite was quiet. Good restaurant, available tennis court, bowling, small fitness room, wellness section, outside seating areas, sufficient parking, good wifi. This is well managed facility on par with good world standard, but still reasonable in cost.

Stayed in October 2023

Charging for bike shed

Stayed in July 2023

Jacuzzi was not as warm as I would have expected. I needed to use towels from our room fat the pool/spa, but these are very minor points.

Location near wine tasting and hikes. Beautiful views. very new and clean modern facilities.

Stayed in June 2023

-> low water pressure in shower -> double bed consisted of two separate mattresses, which had tendency to move in opposite directions

-> dinner in on-site restaurant -> breakfast -> reasonable room size -> staff -> free parking

Stayed in March 2023

breakfast little disappointing. long queues for coffee. bread not all fresh

clean, friendly staff

Stayed in August 2022

10 am checkout is too early :-) please let us enjoy our time there a bit more in the morning, thanks

everything was beautiful, the hotel, location, pool

Stayed in June 2022

Mattresses kept inching away from one another leaving a gap in the middle of the bed..

Romantic location, Wellness, Food

Stayed in May 2022

all ok

large room with all amenities, free parking, 24 h check in ( not normal in his region) and superb breakfast

Stayed in May 2022

Only a minor point, but the coat hangers were plastic and were not strong enough for our motorbike jackets. Wooden ones would have been better.

The breakfast and evening meals were lovely with great service too. We didn't use any of the wellness facilities as we were just travelling through.

Stayed in April 2022

Cannot think of anything.

Breakfast was one of the best I had. Suite was spacious and clean and comfortable. Overall very nice stay (I used same hotel few years back).

Stayed in March 2022

For selecting the TV programmes we needed some support - was not working and easy to make - but the receptionist solved it

excellent as usual - the apartment suite is very spacy and has all amenitites you need. Super plus is the excellent breakfast and the parking in front of the house

Stayed in March 2022

It’s almost perfect, only the extra payment for Sauna for a Wellness Hotel, it would be more nice if it’s already included in the room rate.

All the staff are friendly and accommodating, the room is in good size and the bed is comfortable. Very good selection of food in breakfast and dinner. Let me thanks the staff for letting our group having our New year party in the big room, looking forward for the next visit.

Stayed in January 2022

Possibility to use wellness is very limited. It closes at 8 p.m. and starts later in the morning so We did not have a chance to use it. Last order for dinner is 8:30 and bar closes at 9:30 after that you have no way to sit and drink and talk with colleages, friends. And we are talking about wine region where you have nothing to do 30 minutes past 9 p.m. Breakfast is supposed to be fabulous but it was mediocre at best.

Stayed in May 2023

Plus - good breakfast, comfy bed, parking on site, pricing Minus -soundisolation rather poor, included pool perpetually crowded, time intensive check in and out

Stayed in December 2022

SPA was a major disappointment. Swimming pool was too COLD we could not use it at all. Steamroom was also not working properly, on and off and with very basic system

essen war sehr gut, Restaurant speziell. Frühstuck war ok-basic

Stayed in October 2022

czech food at the restaurant. Barbara at the reception was very helpful and gave all information we needed. location is good away from the city and just a short drive to Znojmo and Excalubur

Stayed in November 2021

Was very sorry to learn upon arrivai that massages were all booked up. The service in the restaurant was not quite up to my expectations, apparently the personnel was new… As it was a rainy weekend I wiped my feet and my dogs paws on a towel before entering the room to keep the carpet clean. Checking out the manager followed me out of the hotel shaking the towel above his head and shaming me for leaving a dirty towel behind!, (although I paid a 60€ fee for the dog being in the room)! Not worthy of a 4 star hotel !

I greatly appreciated the quiet venue, rooms and the Wellness area as well as the possibility to brings pets along!

Stayed in November 2021