Great location and a very relaxing stay!

Stayed in May 2024

Low level of isolation - could hear people clothing the doors, walking in the corridor. No AC in the room - during the summer it could be quite hot. Plastic flowers as decorations

Not big hotel - you could enjoy the place without the crowd inside Very helpful and friendly stuff Very spacious room with big windows and great view on the castle

Stayed in May 2024

Really good location, breakfast was good and the service was excellent.

Stayed in May 2024

I loved the big room with a terrace and the view to the castle, couldn’t ask more, only 5 minutes walk from the ticket center and parking on place, excellent service, a big thank you to the staff

Stayed in May 2024

There is nothing to dislike. Great room. Really helpful staff, delicious food, and close to the castles.

Everything!

Stayed in May 2024

No blonde beer

Everything. Beautiful

Stayed in May 2024

Excellent location, with a nice view. Neuschwanstein, Hochenschwangau castles are all walking distance. Excellent staff. We arrived just before 10pm before they close the reception starving. The receptionist did not only wait for us to check-in but also prepared a cheese plate, served us and waited until we are finished. Very good breakfast

Stayed in May 2024

The location, the staff, the size and beauty of the Challet. We had to change our dates due to flight cancelation and got a great response from the management even though the payment was nonrefundable. The Challet is self catering but the hotel provided free fresh bread service each day which was very appreciated. They also helped us with tickets to the castles. The service was very personal and we felt welcomed. The rooms were nice and the bathroom on the first floor was to die for. The kitchen is has all the appliances you can think of and tons of dishes.

Stayed in April 2024

Had a beautiful ground floor room, well equipped and comfortable, that opened out onto a terrace with a fantastic view of the castle.

Stayed in April 2024

There was nothing we did not like, shame we were only here for the one night

We had a junior suite, it was so spacious and exceptional quality fittings Should really have got staffs names , the two ladies and gentlemen that were on duty during our visit were lovely, friendly and a credit to the hotel, nothing was to much trouble for them

Stayed in April 2024

Nothing

Amazing hotel Family owned and family pride

Stayed in April 2024

We got the room without the view of the castle which was a shame.

Rooms were very spacious and comfortable. It’s clean and airy with good ventilation. Breakfast was the best I have ever had from a hotel during my travels. Staffs were friendly and helpful too which makes the stay wonderful. Parking is not free but it’s convenient as it’s sheltered.

Stayed in April 2024

Fantastic spacious suite with large bathroom. Lovely private terrace with view straight up to the castle which looked magical lit up at night. Great location for countryside walks. Very helpful staff.

Stayed in April 2024

Everything about our stay exceeded our expectations! The view, room size, staff, location and breakfast were absolutely amazing! We want to come back just to stay again!

Stayed in April 2024

- our room was facing the main street with no view and some noise -Breakfast was not anything special considering it’s a four star property, things like fresh fruit cuts , fresh juices, or fried eggs, etc. were really missing specially at a such a high price for stay - The spa place is super small with limited space in the small sauna and in the very small steam bath and the whole environment was not inviting at all

- The room was very spacious and clean - friendly staff - good location

Stayed in April 2024

In the Junior Suite, I saw the castle from morning till night.There are chairs on the balcony.The view of this hotel was superb.There is no problem with the room or equipment.The minibar was just right.You can book a restaurant for the night by making a request to the front desk.The buffet for breakfast was also delicious.

Stayed in April 2024

An Iron and ironing board should be in every hotel in Europe just like in the U.S. for clothes.

Booking.

Stayed in April 2024

Excellent location to the castles. Exceptional staff and breakfast and accommodation

Stayed in March 2024

Nothing

Beautiful room, delicious breakfast, view of castle from balcony, bright, clean underground parking and wonderful staff

Stayed in March 2024

Nothing!

Everything! Great location, helpful staff, comfortable beds, good breakfast selection & very nice spa area.

Stayed in March 2024

Clean, quiet, hospitable hotel, surrounded by picturesque nature and historic monuments. Qualified personnel offer variety of services. Exceptionally pet friendly environment within and outside the hotel. Perfect restaurants allow pets.

Stayed in March 2024

Amazing hotel! Everything is clean and new, stuff is really welcoming and helpful. Really nice place to spend a weekend at or a vacation. Definitely recommend!

Stayed in February 2024

The room was really big and comfy.

Stayed in February 2024

All was good. Can’t think of a thing to say that is negative.

Breakfast was excellent! Front desk super friendly and extremely helpful! Romantic setting in room was unexpected and lovely! Very well managed hotel! Once we checked out and went to visit the castles they let us stay in our parking spot. Very accommodating!

Stayed in February 2024