Loddenallee, 21465 Reinbek, Germany
#4 of 11 hotels in Reinbek
Guests' ChoiceBased on 29 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
7.8
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 3 January 2024
John
United Kingdomfirst room we had was full of dog hairs
food at the hotel was excellent
Stayed in December 2023
Reviewed: 12 September 2023
Karin
DenmarkFive years ago we visited Waldhaus Reinbek for the first time and were amazed. Now returning this summer, the beauty has faded and the buildings are not as well kept as before. The light on the rooftop was hanging loose and the once so flowery decorations were missing. We had a sad experience in the restaurant with misunderstandings regarding the menu with the chef, who was slightly disrespectful. He gave us a discount, however. The room was smaller than expected compared to the prize. Not 100% value for money anymore.
The hotel is still in some way beautiful and placed in a wonderful setting close to a wood area, where we took a walk before dinner. Parking is easy with a lot of space.
Stayed in July 2023
Reviewed: 24 December 2022
Norbert
Germanyrestaurant was a little overpriced but the bar was very nice.
very quite and everything you needed on site.
Stayed in December 2022
Reviewed: 11 September 2022
Judita
Czech RepublicWe stayed on a Saturday and the guests at the restaurant were extremely loud (playing music, shouting) until 1am. this was extremely unpleasant as we chose this place for its quiet, secluded location. After complaining to the receptionist, we were dismissed. Quite unprofessional
The property has spacious rooms and the staff at the restaurant was very welcoming. Wellness facilities are also nice.
Stayed in August 2022
Reviewed: 30 July 2022
Anna
SwedenNeeds renovation of rooms.
Beautiful setting. Excellent restaurant.
Stayed in July 2022
Reviewed: 16 July 2022
Dominic
Germanyhas seen better times - renovations could be done soon.
Nice house, big rooms, nice staff
Stayed in June 2022
Reviewed: 26 June 2022
Sebastian
NetherlandsNo taxis available! Breakfast was incredibly expensive (€39) and quality was very mediocre.
Large room, comfortable bed. Quiet.
Stayed in June 2022
Reviewed: 16 June 2021
Samoila
RomaniaThe bed was a little bit uncomfortable for me and you could hear when someone was passing by in the lobby, the same sound from the neighbors. Unfortunately no shampoo. The price of the room was a little bit high.
Quiet outside, the birds were singing at the window, trees everywhere, fresh air when you opened the window. The breakfast was good. The staff was nice.
Stayed in May 2021
Reviewed: 7 December 2023
Gabriele
United StatesSpacious room, clean, friendly staff
Stayed in December 2023
Reviewed: 19 September 2023
Mirco
GermanyWonderful people, nice building, great breakfast!! We will return to this place, definitely!
Stayed in September 2023
Reviewed: 5 July 2023
Tobias
CanadaRoom, location, cleanliness, services, breakfast was excellent!!!
Stayed in June 2023
Reviewed: 1 June 2023
Margit
New ZealandNothing to complain about
It is a beautiful and picturesque House. The suite we had was spacious and had an extra toilet. The bathroom had a sunken bath and was spacious The Breakfast Buffet was plentiful and had a huge choice. The Bar of this Hotel surprised me with 20 pages of cocktails to choose from.
Stayed in May 2023
Reviewed: 23 May 2023
Gordon
BelgiumI was given a room with a blackout blind that didn't work, and the hotel was already aware of this problem (the receptionist told me, when I complained, that they had already received complaints about this, yet it had not been fixed) when I arrived. So the hotel knowingly gave me a sub-standard room, clearly hoping that I would settle for it. When I complained, they offered me a bottle of 'champagne', which turned out to be a bottle of the rather cheaper sekt. I grudgingly accepted this, thinking that as the hotel was probably fully booked they wouldn't be able to give me another room. In the morning, I asked the receptionist to have the curtain fixed. When I returned in the evening it hadn't been fixed and the receptionist informed me that the hotel was fully booked so they couldn't provide me with another room. I therefore asked the receptionist for a 20% refund of the value of my reservation since it wasn't fair to charge me the full rate for a sub-standard room. The receptionist said he would speak to his boss about my request. Within five minutes he called me in my mal-appointed room and informed me that there was another room available after all. So I moved to my new room. It shouldn't have taken the hotel so long to address my complaint, yet the threat of a 20% loss to their scam (of providing me with a malfunctioning room for the full room rate) clearly pushed them to find an alternative room. Needless to say, I will not be returning to this hotel.
Great location, in the middle of a forest, nice spa although only three out of its five features were working when I paid it a visit on Friday around 8.30pm.
Stayed in May 2023
Reviewed: 8 April 2023
Khaled
Saudi Arabianothing
Amazing. location and vibes
Stayed in February 2023
Reviewed: 25 July 2022
Jenny
United KingdomWalls were extremely thin and the couple next door kept us awake all night … when complaining to staff during the night and next morning they said that they were ‘only talking’ … even worse…If you can’t have a conversation without the room next door able to hear every single word, it’s something wrong with the walls. It was overpriced for what it was and I’ll never recommend or stay here ever again.
Stayed in July 2022
Reviewed: 16 May 2022
Marcin
PolandDespite the fortuitous situation and the cancellation of the reservation, Hotel did not agree to a free cancellation and charged the company the full amount.
I have been to this facility several times before and was very satisfied.
Stayed in April 2022
Reviewed: 21 August 2021
Robert
SwitzerlandNothing. - amazing place!!
Amazing room - huge and clean, peaceful location, great food and friendly professional staff, I couldn't ask for more, only wish I could stay longer. the Covid restrictions in place, were comforting and enforced.
Stayed in June 2021
Reviewed: 12 May 2024
Detlev
South AfricaThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 January 2024
Vasileios
GreeceThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 December 2023
Jaquelyn
NorwayThere are no comments available for this review
Stayed in December 2023
Reviewed: 6 August 2023
Torbjorn
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 9 July 2023
Jaquelyn
NorwayThere are no comments available for this review
Stayed in July 2023
Reviewed: 26 June 2023
Nikolaos
GreeceThere are no comments available for this review
Stayed in June 2023
Reviewed: 23 June 2023
Dimitar
BulgariaThere are no comments available for this review
Stayed in June 2023
Showing 1 – 25
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