Nabq Bay, Sharm El Sheikh, Egypt
#40 of 155 hotels in Sharm El Sheikh
Guests' ChoiceBased on 882 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.7
Free WiFi
6.9
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End of dialog contentReviewed: 6 June 2024
Martina
ItalyI didn't like the resort partners: from the shops in the gallery to the excursions center, the taxi service.. everything extremely overpriced compared to the prices online and of Naama Bay (10/20 times higher) and sellers pushing and ready to scam you. In particular the diving center staff has no clue of diving (we are expert divers), prices very high and staff very rude: one person (Saied) was pushing hard so much to follow us to the room to get the money. When we said we have to think about it as we just arrived, he told us something in Arabic and left. He also kept calling my number that I gave naively. I would suggest the hotel to find proper partners for such a beautiful place.
The resort staff is amazing, in particular I would love to mention: the smiling towel guy near the pool, our room boy Mohamed, Peter at reception, the French restaurant manager Mohamed and Waied the manager, they all really made our holiday amazing. The seaview room was great, any small issue solved quickly, the peace and the beauty of the place perfect. Exactly what we were looking for.
Stayed in June 2024
Reviewed: 29 May 2024
Nenad
MontenegroLocation good. Food is ok
Stayed in May 2024
Reviewed: 21 May 2024
Görkem
United KingdomAlthough this was of course not a problem, I thought there could have been better selection of non-alcoholic drinks and free light snack options (such as ice cream) outside the breakfast/lunch/dinner buffet times at the bars.
The reef at the hotel was incredible with so many different types of colourful fish. I'd recommend bringing your own snorkel. The reception staff were helpful and friendly. We had a small problem with the 3rd bed in our room but they changed it straight after we raised it with them. They also let us check out late without extra charge.
Stayed in May 2024
Reviewed: 8 May 2024
Aldmerdash
EgyptNice
Nice
Stayed in May 2024
Reviewed: 3 May 2024
Usman
United KingdomStaff was sooo nice and helpful
My flight was delayed for 6 hours so the hotel for no extra cost let me stay 6 hours for free Amazing service
Stayed in May 2024
Reviewed: 24 April 2024
Meltem
TurkeyOnly suggestion; Meals can be international or more grilled meats(non-oil) their(egypt) oil isnt good taste for turkish people We couldnt eat meals in hotel and town.
They were so helpfully. They found my wallet thank you for everything. Hotel is clean, so huge and You can see fishes in the hotel beach.
Stayed in April 2024
Reviewed: 14 April 2024
Julian
United KingdomThe taxi concession within the hotel seemed very expensive, so I would book that in advance via another provider, even Booking.com taxis. That's not really down to the hotel but just giving some advice.
Just completed our third stay. Yes that's right our THIRD stay. I am sure there are other great hotels in Sharm but why would we take the chance when we seem to have every required here? The staff at Charmillion are fantastic, Sayed, Kerbolos and the others at the front desk go out of their way to keep your stay as great as possible. The all-inclusive food and drink are of high quality and varied. The pool, aquapark and other facilities are great and we keep discovering new things to do, On this visit we realised that you can snorkel the great coral reef off the end of the jetty for free (red flag permitting.) Marsa in the excursions team offers great trips on a range of extra activities (Luxor, Desert Safari, Pyramids/Cairo etc.) It is literally ten minutes from the airport so arrival and departure journey times are swift. Will definitely revisit.
Stayed in April 2024
Reviewed: 14 April 2024
Yiğit
TurkeyThe sea is always shallow and a bit rocky but the hotel isnt at fault here.
The staff were very helpful and cheerful during our stay, everyone knew how to speak English so there were no problems. A lady who spoke our native language called our room to check if we were enjoying our stay, which was a nice thing to do. The room was clean and the cleaning Mr was very kind. There are a few shops inside the hotel which we explored, the prices were a little bit expensive but they were open to give discounts. The foods were good but we didnt like the deserts.
Stayed in April 2024
Reviewed: 13 April 2024
Тогрул
AzerbaijanThe water was leaking through the wall after having a shower. Room 7209.
The location was very comfortable. Had a good massage and sauna in the SPA center near the pool. Cracked all my bones. Enjoyed the beautiful sunset view from the veranda. Also, liked the idea of translating football matches by using a projector on the wall. Very polite and supportive personnel.
Stayed in April 2024
Reviewed: 10 April 2024
Robin
United KingdomTaste of the alcoholic drinks weren't great, but to be expected with an all inclusive stay. Options to upgrade to more expensive liquor but we didn't choose to.
Had an incredible week at the Charmillion Resort, made even easier by the incredible team there who looked after us and made it a really special holiday throughout. Special shout-out to Kerolos who helped make the usually stressful check out experience very easy, and relaxing. This one experience summed up the entire trip, and for what appears a large hotel it felt surprisingly spacious and quiet. The beach and snorkel was great, the room and room service fantastic, and the bookable restaurants a lovely treat. For anyone looking for an all inclusive experience you really can't go wrong with the club resort. Thanks to all
Stayed in April 2024
Reviewed: 10 April 2024
Nesrine
BahrainRooms are quiet old
The service, the staff and the food was amazing
Stayed in January 2024
Reviewed: 8 April 2024
Mert
TurkeyWe loved Charmillion hotel. i strongly recommend for couples and families. it is huge and there are many options inside. Specially thanks to Mr.Kerolos in reception for kind and smiley welcome:)
Stayed in April 2024
Reviewed: 8 April 2024
Jakob
SpainThe dive center!!
Second time that I came to stay here and was very happy with my choice again. The staff is great, the managers friendly and helpful, the food is delicious and has a good variety even for vegetarians. all around great experience again. Thanks to the people here that made my stay very memorable!
Stayed in April 2024
Reviewed: 5 April 2024
Schritt
SwitzerlandWe love to jogg at the beach. But our hotel beach is limited by both sides: the right side is military zone and the left side is a construction site. Instead of jogging we had to do our sport in the gym center (but a good one!) The sea is not suitable for swim beginners due to shallow sea. For us it was no problem: we love swimming, even in the shallow sea.
The hotel is very customer oriented and flexibel: We needed a very quiet room, without any discussion the hotel provided us with a sea view room, so we could enjoy the sound of the sea instead of pool music. The breakfast is excellent, the lunch and dinner varied. Of course the materials are not always of first class, especially the seafood. But all the cooks are committed and did their job with joy. We can feel it and enjoyed their dishes. Every dinner presented such a huge variation of tastefull breads we have never seen in Egypt. The green area of the hotel is perfectly maintained, even a lot of birds love to play there. The gardeners are constantly working to keep the facility in perfect condition. The hotel staff is friendly, helpful and well trained. For example I'm Mahmoud from the reception always tried to fulfill our wishes. Unfortunately we can't remember all the names of the excellent hotel employees.
Stayed in March 2024
Reviewed: 4 April 2024
Marco
ItalyThe diving centre is in the resort but the activities are carried out outside. It is fine but just to know. My only suggestion is to avoid the visit to Naama Bay (you must pay to have a place on the beach or for swimming - no good sea for snorkelling and the shuttle at 12.00 leaves you there without waiting for a couple of minutes more - obviously the responsible guy to call the shuttle will offer to pick up you at the hotel).
Good food, lovely people. Great coral reef and the presence of an area before the reef for snorkeling. Jakson dive site (Tiran Island)
Stayed in April 2024
Reviewed: 1 April 2024
Ebru
United KingdomHas 3 different hotel inside, different type of restaurants and you can use all free of charge in all inclusive, beachfront, everyday clean
Stayed in March 2024
Reviewed: 1 April 2024
Petra
Hungary-
Early check in and late check out was free for us :) It was a great surprise because we arrived 5:00 am and left 17:00. They upgraded our room as well, for free. The food was very delicious, and varied throughout the week! The staff was smiling all the time and asking us if everything was OK. If you don’t want to walk a lot in the territory of the hotel you can also ask a golf car from the reception by phone. Comfy bed, strong wifi, beautiful coral reef. Would stay here again!
Stayed in March 2024
Reviewed: 29 March 2024
Lakshini
United Kingdom-
Everything was beyond our expectations, the room, the staff and the hotel itself.
Stayed in January 2024
Reviewed: 22 March 2024
Terence
United KingdomThere was nothing we didn't like.
WE were treated to the best service experience, throughout the hotel, it was like arriving home when we arrived. We will be going back for the 3rd time.
Stayed in March 2024
Reviewed: 22 March 2024
Špela
SloveniaHotel day trips, because it’s expensive. You can get much cheaper price from get your guide or Trip advisor. Don’t over pay for the hotel day trips because get your guide trips offer same amount of safety and hotel pick up location.
Hotel overall was very good. Food was good, room was always clean. Staff extra friendly and helpful specially Mohamed Adel. He helped us with day trips, everything we needed in the resort and most important he became our friend.
Stayed in March 2024
Reviewed: 16 March 2024
Béla
Hungaryeverything was great
Everything was amazing. The staff is beautiful, everybody kind and helpful. Especially my friend Armia from the reception, We arrived in the night and he and the guys are very helpful and happy. There are many kind of foods, the seperate place for the kids is cool. Beautiful place, We loved it and We must come back here!
Stayed in March 2024
Reviewed: 14 March 2024
Gancz
RomaniaIt was strange, in the country of the best cotton in the world, in a five star facility, to have broken face towels. Also, the bathroom needs significant improvement, in terms of broken ceramic tiles
Very professional stuff, they did their best for us to feel excellent. Nice, clean and big room, the cleaning man, Sahid, was the one who made us feel welcomed and "important".
Stayed in March 2024
Reviewed: 12 March 2024
Rina
United KingdomJust that the entertainment wasn’t advertised properly we stayed for a week and only found out about the shows on the last day
Armia at the reception was lovely and very helpful He greeted us so nicely and made us feel at ease and happy The hotel resort is amazing Had a lovely stay Also Mahmoud is a lovely person who helped us with things too Great people at reception
Stayed in March 2024
Reviewed: 11 March 2024
Karim
EgyptThank you for Mr Peter at reception he was following up about my stay checking if all comfortable if I need any help , thanks for the great accommodation
Stayed in March 2024
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