Everything

Stayed in June 2024

No real choice for food. As the room service was very limited

Good location Nice room

Stayed in April 2024

- The staff asked for a card as a guarantee for our stay, even though this kind of policy isn’t used anymore in the whole Europe. This kind of policy offends any tourist specially because it is applied selectively. And also, this kind of demand will only upset the clients because of any case of damages in the room, the card cannot be charged without pre-authorisation, so it is useless. - Also, a very bad note that happened to us and also to our friends, although the hotel was quite empty, they tried to get rid of the bad rooms first: they tried to give us the room next to the elevator which had the elevator exactly inside the room. The same story happened the next day to our friends. The receptionist changed our room after that.

Nice ambiance, gorgeous view, parking just in front of the hotel.

Stayed in April 2024

Slightly out of town but train was a great option to go into chamonix centre.

Staff very friendly, very comfortable room and great value.

Stayed in May 2024

Nice hotel view and locations. CleanCleanness is a perfect... Overall everything is over the Moon.. Most important thing Hotel staff are too kind and friendly 🥰

Stayed in April 2024

Lack of storage space / furniture, particularly in the mountains when you have lots of clothes and gears.

Quiet environment. Correct breakfast.

Stayed in April 2024

Terasse room restaurant cocktails

Stayed in April 2024

My only complaints are that jacuzzi was very very cold 2nd day we used it - temperature had been turned down and when you are paying E20 you expect all spa facilities to be good. Also, would have liked my tea / coffee / water stocked up daily.

Hotel was perfect. Very comfortable, staff were amazing and room was superb. All in all, very happy.

Stayed in April 2024

See previous comments

Hotel fine really, views amazing , Got a bit fed up with continental breakfast after 4 days. Room a bit small, lack of storage. We thought restaurant was expensive for evening meal. Pool closed for winter

Stayed in March 2024

Room was not well isolated, so we could barely hear our neighbors. The doors of the room closes not well, need to push it to make it closed.

Very lovely receptionists, bartendenders and all personal of the hotel is very high valued professionals. Best cocktails in the bar I have ever tried in France. Great bathroom

Stayed in March 2024

The rooms are getting tired now. Great size, comfort and aspect but a little worn out on furniture, fittings.

Great food, limited menu for 5 nights. One special at dinner which differed daily the rest was set. Great quality food and service. Staff were very kind.

Stayed in February 2024

Location, restaurant, staff

Stayed in January 2024

Restaurant was over priced for tiny meals

Lovely staff and spa

Stayed in December 2023

20€ per person for a 1 hour jacuzzi and sauna use is very steep, especially for a resident of the hotel. Most hotels offer this for free which should be expected when paying over €1,000 for a standard room with no view and no breakfast.

Staff was lovely and location was good. I had cocktails in the bar and they were great and fresh.

Stayed in February 2024

There was no slipper in the room :(

Breakfast and stuff

Stayed in January 2024

If you come for skiing - nearest bus stop is about 800m away. And that was far for me to walk with ski boots. They did not have basic things in the room- wine glasses, wine opener, spoons for hot drinks. I think these are essential. Breakfast - very poor choice! Not a single vegetable. No any kind of porridge. The only warm thing they had was some scrambled eggs and pancakes which were quite cold too. We booked hotel because they had spa. Only later we found out that it was at extra charge. Which is ok, but it would have been nicer to know prior the booking. Poor signs to find ski lockers, way out and even way back in to the hotel with ski equipment. It should not be so hard to put some sings I guess.

Good value for money compared with the quality and location. Comfy beds, the fact that the bathrobes and slippers were provided. Extremely helpful and nice staff - reception, restaurant. Everyone were really very caring.

Stayed in January 2024

The Spa area costs extra to use it - the sauna and jacuzzi are quite small so if there are more than 2 people it is already quite crowded. The breakfast is tasty however is a bit plain and could use more variety for the price.

The hotel is located 6 minutes walking distance from the train station (train runs every hour), and from the bus station (Les Tines bus stop, buses run every 10-15 minutes during the day) - getting to Flegere ski lift or Chamonix Mont Blanc is quite easy (2 bus stops to Flegere - 3-4 min). The hotel gives you host passes for the public transportation (with host card trains are free, buses are no longer free but you can buy the 2 day pass for EUR 4 with the host card). The train also takes you to Les Houches and other ski areas - it is very convenient if you time its arrival well. Rooms are comfortable, warm and clean, staff is friendly.

Stayed in January 2024

The central heating did not work.

Nice environment and decoration. Comfortable beds. Nice location

Stayed in December 2023

Would be nice if it was told in booking.com that spa is 40€/h for the two of us

Staff

Stayed in December 2023

Just only the cleaning process on the second day which some part might be missing i.e. the cup does not change, the face towel does not change.

#1 Staff. Very professional staff and full service mind. #2 Scenery. The view is as presented by the property. #3 Room. Very comfy and warm protecting the coldness outside.

Stayed in December 2023

The fridge was not really cold it did not get or keep our drinks cold and we couldn’t really buy food to keep in there because it felt like it wasn’t really working. The property was a little bit far away from the city centre but luckily there was a bus stop about 4 mins walking distance and it came every 30mins into the city centre. The restaurant was a little pricey so we only ate there once. We couldn’t swap the tv over to English which was really annoying for us.

We loved this little town so enchanting and interesting although a little expensive against our Australian dollar. The hotel itself felt so homely. The beds and pillows were lovely and soft. The free pool,sauna and hot tub were such a treat for us and we loved that. The landscape is what dreams are made of. The reception was very helpful and arranged a taxi for us on the day we were leaving,and gave us a bus timetable. The hotel itself seemed very quiet whilst we stayed there. The passages all have lighting by sensor so they would only turn on if someone was walking down them which I thought was clever. Our room was serviced everyday to a good standard. Handy key card entry to your room. Reception open 24hrs a day. There were lifts and it is wheel chair accessible. This property is definitely international standard.

Stayed in October 2023

We had the water heater very dirty

The staff in the spa. Very nice person!

Stayed in October 2023

I wish the hotel had some less expensive lunch and dinner options. Without these, we were forced to go into Chamonix … where the options are OK.

This is a well-kept hotel just outside Chamonix. The staff was excellent as was the room itself.

Stayed in October 2023

I reserved a slot for the Jacuzzi & Hammam and was disappointed to find that we had to share with other visitors - wasn't made aware of this when reserving.

Charming, helpful staff, bright & comfortable room.

Stayed in September 2023