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Reviews of Hôtel Escaletto 3 stars

74, cours Sextius, 13100 Aix-en-Provence, France

#10 of 45 hotels in Aix-en-Provence

Guests' Choice

Review score

Based on 358 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 29 May 2024

    8.0
    Overall, the hotel was quite nice, and with a few improvements could be even better.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had no towel racks, the shower floor was extremely slippery to the point of being dangerous, no shelf in the shower to set your own shampoo, body wash, etc.

    The staff were very friendly, the room was spacious and the bed was really comfortable.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    enjoyed our stay, great location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very small room and bathroom

    great location, very clean rooms with comfortable bed. The staff were fantastic

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Very helpful staff. Very nice breakfast. Well located next to the Old Town.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location - hard to find parking close, have to go to one of the public parkings. Then deal with luggage etc

    Cleanliness and polite staff

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room and toilet were awkwardly designed. Due to strange doors they were difficult to get in and out of. Toilet was in dedicated area that did not have a sink for handwashing. Coffee was not good; cappuccino tasted like it was made with powdered milk.

    Comfortable bed. Good location. Great croissants.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water kettle in room but we fid find out when leaving that they could provide one if we asked.

    Excellent location close to old town, walk to everything. Beautiful renovated, feels very fresh and new. Nice rooftop space

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a very nicely designed room, small but cozy. Equiped with everything we needed. Great large walk-in shower. Excellent breakfast. I really recommend this hotel.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Perfect place to stay close to all the main city but outside of the main city hubbub.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location. Bright and clean. Wonderful and accommodating wait staff. Excellent breakfast.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Awesome property! Centrally located, Clean, Friendly and a Great Value!
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The only improvement would possibly be some shampoo and conditioner in the bathroom.

    What a great property. Easy walking distance to the Rotunde, Shops, Museums, and Restaurants. Very friendly staff. Especially Theo!! Even though I checked out in the morning the property let me store my bags all day and hang out in the lobby so that I could do a few hours of work. Rooms were very clean! Nice Happy Hour and Roof Top Bar.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Our stay was restful comfortable, breakfasts filling and yummy
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    None that I could think of.

    Location close to quaint restaurants, tourist office, farmers markets. Great staff friendly, kind, approachable, spoke English well. Very clean room. Daily breakfasts also great fresh, included everything we like. Thank you to all the staff.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    If we were to return to Aix en Provence, we would stay at the Escalettoagain.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Hotel room is quite small but very nicely appointed. It feels new and the decor is very well done.

    Staff, staff, staff. Sasha and Mark were excellent "hosts". We had trouble with our rental car and they were very helpful in connecting us with resources to resolve the problem. They were busy but took their time to help us and we were very grateful.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was great as was breakfast

    Stayed in March 2024

  • Reviewed: 14 April 2024

    7.0
    Good service and good location but small room
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning wasn't working and it was very hot in the bedroom. Upon arrival, they offered us drinks and they made us pay for them during check-out. The bathroom was very small.

    The breakfast

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Good value, great location and friendly staff.
    • Leisure trip
    • People with friends
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It was a bit noisy during the night outside the hotel. We needed the air con and it is only working during high season.

    We enjoyed a short stay at Hotel Escaletto. It is very well located and our room was clean and comfortable. The superior room at the front with a balcony was lovely. Breakfast was very good and offered a wide variety of hot and cold food. The roof top area was lovely too. Staff were very helpful and accommodating.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great location and helpful staff .
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Fairly good breakfast.

    Great location, nice staff, , great roof top space.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Great choice for Hotel, really close to all main walking areas, restorants, museums
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very clean! Wonderful service and super helpful staff! Theo, Marc and all , many thanks 😊

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Family Easter break
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location clean hotel with great staff

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    A good small, friendly hotel in a great location.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 7 nights

    Fresh coffee would have been nice for breakfast, machine coffee was not good. I would have liked a fridge in the room for water

    Great location, walking distance to all the attractions of the old town and restaurants. Friendly, helpful staff.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Great location
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Unfortunately, we got a room where we could hear the neighbor's room a lot. Laughing, talking, and showering past midnight to late, so we didn't get much sleep. We might have been very unlucky. The room seems very badly isolated. The receptionist felt bad and compensated with a free breakfast - anyway, no sleep, bad travel.

    Room of great size with natural light and view to the yard. The decoration is modern and seems quite up-to-date. The location of the hotel is amazing.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Much better than many 4 star hotels
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean. Although the room is small, it is well designed and very comfortable. Very helpfull staff Good location

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Great choice to explore Aix!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very nice and modern rooms, plus very comfortable bed. Great location

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Convenient and value-worthy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room 201 with 2 doors, outside always has cleaning car, not easy to get in and out.

    The location is convenient, lots of restaurants around.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Fabulous stay in a beautiful town, gem of a hotel with superb friendly staff.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Great location…alongside beautiful old town.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Great location, clean, comfortable accommodation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not as sound proof as I would have liked. We heard noises from guests who were staying above us.

    Clean, great location, friendly staff

    Stayed in February 2024

Showing 1 – 25

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