74, cours Sextius, 13100 Aix-en-Provence, France
#10 of 45 hotels in Aix-en-Provence
Guests' ChoiceBased on 358 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.3
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 29 May 2024
Carole
United StatesThe bathroom had no towel racks, the shower floor was extremely slippery to the point of being dangerous, no shelf in the shower to set your own shampoo, body wash, etc.
The staff were very friendly, the room was spacious and the bed was really comfortable.
Stayed in May 2024
Reviewed: 27 May 2024
Nikki
Australiavery small room and bathroom
great location, very clean rooms with comfortable bed. The staff were fantastic
Stayed in May 2024
Reviewed: 19 May 2024
Nicholas
United KingdomVery helpful staff. Very nice breakfast. Well located next to the Old Town.
Stayed in May 2024
Reviewed: 17 May 2024
Rover
BulgariaLocation - hard to find parking close, have to go to one of the public parkings. Then deal with luggage etc
Cleanliness and polite staff
Stayed in May 2024
Reviewed: 16 May 2024
Alexander
GermanyRoom and toilet were awkwardly designed. Due to strange doors they were difficult to get in and out of. Toilet was in dedicated area that did not have a sink for handwashing. Coffee was not good; cappuccino tasted like it was made with powdered milk.
Comfortable bed. Good location. Great croissants.
Stayed in May 2024
Reviewed: 15 May 2024
Carmen
United StatesNo hot water kettle in room but we fid find out when leaving that they could provide one if we asked.
Excellent location close to old town, walk to everything. Beautiful renovated, feels very fresh and new. Nice rooftop space
Stayed in May 2024
Reviewed: 9 May 2024
Michal
Czech RepublicWe had a very nicely designed room, small but cozy. Equiped with everything we needed. Great large walk-in shower. Excellent breakfast. I really recommend this hotel.
Stayed in May 2024
Reviewed: 8 May 2024
Sandra
United StatesPerfect location. Bright and clean. Wonderful and accommodating wait staff. Excellent breakfast.
Stayed in May 2024
Reviewed: 1 May 2024
Kelly
United StatesThe only improvement would possibly be some shampoo and conditioner in the bathroom.
What a great property. Easy walking distance to the Rotunde, Shops, Museums, and Restaurants. Very friendly staff. Especially Theo!! Even though I checked out in the morning the property let me store my bags all day and hang out in the lobby so that I could do a few hours of work. Rooms were very clean! Nice Happy Hour and Roof Top Bar.
Stayed in April 2024
Reviewed: 30 April 2024
Rosario
CanadaNone that I could think of.
Location close to quaint restaurants, tourist office, farmers markets. Great staff friendly, kind, approachable, spoke English well. Very clean room. Daily breakfasts also great fresh, included everything we like. Thank you to all the staff.
Stayed in April 2024
Reviewed: 21 April 2024
Nancy
United StatesHotel room is quite small but very nicely appointed. It feels new and the decor is very well done.
Staff, staff, staff. Sasha and Mark were excellent "hosts". We had trouble with our rental car and they were very helpful in connecting us with resources to resolve the problem. They were busy but took their time to help us and we were very grateful.
Stayed in April 2024
Reviewed: 16 April 2024
Carole
United StatesThe staff was great as was breakfast
Stayed in March 2024
Reviewed: 14 April 2024
Celine
FranceThe air conditioning wasn't working and it was very hot in the bedroom. Upon arrival, they offered us drinks and they made us pay for them during check-out. The bathroom was very small.
The breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Susan
United KingdomIt was a bit noisy during the night outside the hotel. We needed the air con and it is only working during high season.
We enjoyed a short stay at Hotel Escaletto. It is very well located and our room was clean and comfortable. The superior room at the front with a balcony was lovely. Breakfast was very good and offered a wide variety of hot and cold food. The roof top area was lovely too. Staff were very helpful and accommodating.
Stayed in April 2024
Reviewed: 9 April 2024
John
United KingdomFairly good breakfast.
Great location, nice staff, , great roof top space.
Stayed in April 2024
Reviewed: 5 April 2024
Julia
CanadaVery clean! Wonderful service and super helpful staff! Theo, Marc and all , many thanks 😊
Stayed in April 2024
Reviewed: 3 April 2024
Louise
United KingdomGreat location clean hotel with great staff
Stayed in April 2024
Reviewed: 27 March 2024
Annie
United KingdomFresh coffee would have been nice for breakfast, machine coffee was not good. I would have liked a fridge in the room for water
Great location, walking distance to all the attractions of the old town and restaurants. Friendly, helpful staff.
Stayed in March 2024
Reviewed: 20 March 2024
Mikkel
SpainUnfortunately, we got a room where we could hear the neighbor's room a lot. Laughing, talking, and showering past midnight to late, so we didn't get much sleep. We might have been very unlucky. The room seems very badly isolated. The receptionist felt bad and compensated with a free breakfast - anyway, no sleep, bad travel.
Room of great size with natural light and view to the yard. The decoration is modern and seems quite up-to-date. The location of the hotel is amazing.
Stayed in March 2024
Reviewed: 18 March 2024
Idil
TurkeyNothing
Very clean. Although the room is small, it is well designed and very comfortable. Very helpfull staff Good location
Stayed in March 2024
Reviewed: 3 March 2024
Georgios
SpainVery nice and modern rooms, plus very comfortable bed. Great location
Stayed in March 2024
Reviewed: 28 February 2024
Shih
TaiwanRoom 201 with 2 doors, outside always has cleaning car, not easy to get in and out.
The location is convenient, lots of restaurants around.
Stayed in February 2024
Reviewed: 6 February 2024
Kleber
JerseyNothing
Great location…alongside beautiful old town.
Stayed in February 2024
Reviewed: 4 February 2024
Susana
FranceThe room was not as sound proof as I would have liked. We heard noises from guests who were staying above us.
Clean, great location, friendly staff
Stayed in February 2024
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