25 Rue Thomann, 67000 Strasbourg, France
#77 of 89 hotels in Strasbourg
Guests' ChoiceBased on 103 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
9.1
Facilities
7.3
Staff
8.4
Value for money
6.9
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 January 2024
Shah
IndiaTHERE WAS NO SMOKE BEEN OUTSIDE THE HOTEL ALL THE GUESTS WHERE THROWING THIER CIGRETTE BUTS ON THE PAVEMENT OF THE HOTEL AND FRONT DESK CLERK WAS REALLY NOT HELPFUL
Stayed in December 2023
Reviewed: 25 December 2023
Sirin
Turkeythe cleaning in the room is not enough
it was delicious and very enough
Stayed in December 2023
Reviewed: 25 December 2023
Eliana
CyprusI couldn’t get connected to the wifi and there was no signal in the room. The carpet felt old and dirty. Also it was very hard to have a decent shower as the shower head was not working properly which was a shame. Also, i felt the light was not enough for such a big room.
The room was spacious and the location was great!
Stayed in December 2023
Reviewed: 18 December 2023
Domina
CroatiaVery dirty floors in the room, bad smell in the room
Breakfast and location
Stayed in December 2023
Reviewed: 13 December 2023
Reiner
SwedenInterior due for refurbishment
Location
Stayed in December 2023
Reviewed: 9 December 2023
Elena
SwitzerlandBe mindful they have limited parking space, so you need to book in advance
Super location to walk around the city center, especially during the Christmas period. The staff was very nice and helped us to accommodate our need when we arrived despite I made a mistake while booking.
Stayed in December 2023
Reviewed: 25 November 2023
Francois
Canadathe toilet wasn’t flushing
well located with a parking lot included
Stayed in October 2023
Reviewed: 16 November 2023
Raymond
United KingdomVery modern hotel with good facilities Fridge in room excellent parking under hotel
Stayed in November 2023
Reviewed: 12 August 2023
Alexander
NigeriaLady at breakfast was to punctual to close breakfast
The location was excellent
Stayed in August 2023
Reviewed: 5 July 2023
Maria
GermanyA bit old dated
Location & parking
Stayed in April 2023
Reviewed: 3 July 2023
Andrew
United KingdomThe hotel feels extremely dated, and really needs a refurbishment some time ago. Everything is sooo basic. It also doesn't have it's own bar, which is always handy when travelling with colleagues.
The location is really central, which makes it easy to get to most places. Lots of restaurants and bars close by. They do have their own car park which is very handy. I enjoyed having breakfast on the 7th floor, with nice views over the city,.
Stayed in June 2023
Reviewed: 25 June 2023
Brian
United KingdomCarpet and bathroom a little tired, but functional
Location was awesome, staff were really nice, the bed was HUUUUUGE
Stayed in June 2023
Reviewed: 14 June 2023
Alfred
DenmarkA bit expensive price for the state of the hotel, needs some renovations, especially when it comes to the rooms.
The room was quite big, quiet and the bed very comfortable. The breakfast in the top terrace was very complete and the views very nice.
Stayed in June 2023
Reviewed: 25 May 2023
Angélica
SwitzerlandMy only complaint is there was no elevator from the parking to the reception, you have to carry everything upstairs.
The location was ideal, walking distance to all the touristic points. The room was comfortable, with a nice view and clean. The parking is on the same building, so very convenient. The best was the breakfast, tasty, varied and until 11:00 AM :D Also the view from the terrace is amazing.
Stayed in April 2023
Reviewed: 23 May 2023
Marketa_
Czech RepublicOld furnishings - rooms would need renovation, little emphasis on ecology (impractical disposable cups instead of glass), expensive breakfast
Great hotel location within walking distance of major sights and to the train station, quiet overnight, very comfortable beds + two pillows, spacious bedroom and bathroom, friendly staff
Stayed in May 2023
Reviewed: 21 May 2023
Edward
United Kingdomair con wasn’t switched so room too warm
good location & comfortable room
Stayed in May 2023
Reviewed: 12 February 2023
Ana
Francethere was no parking available.
good localisation.
Stayed in December 2022
Reviewed: 14 October 2022
Evy
GermanyOnly stayed one night , so can't say much except the building and the room look a bit old.
Satisfying. Everything was nice. Very good location.
Stayed in July 2022
Reviewed: 12 October 2022
Fletchall
SwitzerlandUncomfortable furniture. Not my preference for pillows. Ceiling too low in bathroom (especially shower). Weak wi-fi. Couldn't even get connected on my laptop.
Stayed in October 2022
Reviewed: 26 September 2022
Kurtkurt
TurkeyRooms need renovation, very old carpet, dirty on entry/exit & lavatory entrance. Lightning is too dark ..First offered room 400 but it was not smelling pleasant, assigned to room 500 better then 400....
Not much about the rooms...location is good. Interestingly Breakfast room & served food is good. & they have a nespresso machine with good variety of coffee.
Stayed in September 2022
Reviewed: 7 August 2022
Christian
GermanyExtra charges not mentioned at check in. Technical equipment a bit dated.
Nice size room, well equipped bathroom Breakfast on 7th floor was good, but industrial powder scrambled eggs. And no real wholemeal bread.
Stayed in August 2022
Reviewed: 1 August 2022
Daniele
Netherlandsold, smeally room
great location, close to all touristic points. the staff was very helpful.
Stayed in July 2022
Reviewed: 30 July 2022
Jennifer
United StatesCarpeted floor was very dirty--room 314 & there was a leak in the shower seal, causing water to pool onto the floor.
The body wash was awesome. Bed was clean & room was big. Staff was very nice gave directions to get there from the train station.
Stayed in July 2022
Reviewed: 10 June 2022
Jens
GermanyUnavailability of hotel's parking facilities (no booking possible). Noisy guests in hallway.
The central location of the hotel. The penthouse breakfast room with a view on Strasbourg.
Stayed in May 2022
Rome, Italy
Milan, Italy
Antananarivo, Madagascar
Saint Petersburg, Russia
Melaka, Malaysia
Wittelte, Netherlands
Matathia, Kenya
Dalian, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content