11 Poniente, 301, Puebla Centro, 72000 Puebla, Mexico
#67 of 155 hotels in Puebla
Guests' ChoiceBased on 39 hotel reviews
8.7Cleanliness
9.1
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
9.3
Value for money
8.8
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 22 April 2024
Maria
United StatesBedroom Door was bad didn’t lock Air conditioner too too noisy no elevator
That it was closed to the historical center
Stayed in April 2024
Reviewed: 16 October 2023
Núñez
MexicoClose to the zócalo.
Stayed in October 2023
Reviewed: 1 October 2023
Torben
MexicoThe kitchen hardly didn't have anything , if you want to make anything , you had to bye everything.
Very nice.
Stayed in September 2023
Reviewed: 12 August 2023
Santiago
United StatesI did not like reduced bathroom and the nightly rate is too high for the stay. The surrounding area is dirty.
I liked the comfortable bed and pillows, the in-room A/C control, the soundproofing on windows really blocked out all noise, and the staff are all very kind and helpful, zocalo and the awesome Museo de Amparo are nearby.
Stayed in August 2023
Reviewed: 4 April 2023
Meg
New Zealandthe ‘gym’ isn’t really a gym. nothing works, it’s also very dirty up there. there’s a water filter station up there that also doesn’t work. our toilet seat in our apartment kept coming off and on arrival in our room we only were given one small bottle of water to share between two of us.
very central, great security, the staff at the front desk were sooo friendly and helped with any questions!
Stayed in April 2023
Reviewed: 18 November 2022
A
CanadaThe windows to the street didn’t shut all the way and even though they tried to compensate with a second shutter it was still too loud to sleep. It is on a bus route so the traffic is extra loud and it’s next to a 24 convenience store so you hear them unloading supplies in the middle of the night and people talking outside of the store all night. The beds are super soft as well.
Very friendly reception and spotless suite in a great location with a nice rooftop terrace.
Stayed in November 2022
Reviewed: 11 November 2022
Susana
GermanyThe staff is simply amazing. They're super helpful, nice and have a great sense of humor. They're very dedicated to the well-being of the guests and have great tips and informations. Just amazing.
Stayed in November 2022
Reviewed: 20 August 2022
Dominique
UruguayIt is abt 10 mins walking distance of touristic areas, not much going on in the hotel's neighbourhood, except for the advantage of being calm and no noise at night.
Excellent place, good size room with convenient separate kitchenette space.
Stayed in July 2022
Reviewed: 3 August 2022
Noelv1980
United StatesGreat Staff, beds were very comfortable, good location to central Puebla
Stayed in July 2022
Reviewed: 30 July 2022
Scott
United StatesWe had a great stay. Staff were super friendly and helpful..
Stayed in July 2022
Reviewed: 20 June 2022
Emma
AustriaBeds were a bit uncomfortable.
Big room, nice kitchen, clean, lots of towels
Stayed in June 2022
Reviewed: 6 May 2022
Dawn
United Kingdoma little noisy
close to the centre, large well equipped room and comfortable beds
Stayed in May 2022
Reviewed: 15 April 2022
Tomás
Mexicosuper easy to access, great rooms, great location, the kitchenette is awesome!
Stayed in March 2022
Reviewed: 2 March 2022
Poppi
United Kingdomeverything was great!
had an amazing stay here, the staff were so helpful and friendly, as a solo female traveller I felt very safe. the reception is 24hr. it was very useful having a kitchen. it has everything I needed. I had to do quite a lot of work, including on zoom and the internet was mostly very good.
Stayed in March 2022
Reviewed: 23 February 2022
Bruce
Canadarooms were miniature apartments. Did not use kitchen, but refrigerator very appreciated. Front desk staff were very helpful with hotel, area and helping arrange a Premium class E-bus out of Paseo Destino to El Angel in CDMX. Hotel has sound barriers on internal window shutters, but interior rooms are quiet. Water Bottle easily accessible.
Stayed in February 2022
Reviewed: 2 February 2022
Michael
GermanyThe kitchen is very useful. Everything was very clean.
Stayed in November 2021
Reviewed: 31 December 2021
Jonathan
Austriavery small bedroom, plastic on the top of the bed, gym very bad
kitchen good, bad smell of the water
Stayed in December 2021
Reviewed: 10 December 2021
Gwenn
Norwayas many comments already listed : the room is small - but that's ok if you only stay few nights note however that the beds are REALLY small : we took one room for the 4 of us, and it was difficult (2 adults, 2 teenagers) - beds were maybe 120cm wide? it was really narrow and none of us slept well. So I would recommend families to actually take 2 rooms... We need a kitchen to cook meals for our children who have food allergies - the kitchen is under-equipped and miss a lot of utensils, has only one burner - so it is more a kitchen for breakfast / small dishes, but not for cooking...
clean room with a small kitchen part and a sleeping part beds are good location is practical staff was really nice, friendly and helpful!
Stayed in November 2021
Reviewed: 29 November 2021
Stephen
CanadaThe internet was so slow to be unusable in mornings or evenings.
The rooms are efficient and clean.
Stayed in November 2021
Reviewed: 29 November 2021
Ricardo
PortugalI could hear everything going on in the next suite. Fortunately the guest was a civilized US American who stayed out most of the time and when at home she would take Spanish lessons and watch Mexican movies. But NOT disturbing. Things would be different with different people
Loved my stay here. Modern, functional, clean, well organized, good wi-fi, quiet (can't tell about the suites facing the street though). Friendly staff, free maps and tourist info materials. Unbeatable price. Defnitely the place to stay in Puebla. I booked for one night, ended up staying three, and would happily stay for longer.
Stayed in November 2021
Reviewed: 22 October 2021
Sr_houston
IndiaBeautiful comfortable apartment at prime location Zocalo. Filtered water was available as well. Reception staff were very friendly and helpful.
Stayed in October 2021
Reviewed: 15 September 2021
Jeff
United StatesWi-Fi has trouble streaming.
Great location, clean, clean, staff very attentive, well laid out room, kitchenette, maid service daily, 24 hr receptionist.
Stayed in September 2021
Reviewed: 8 August 2021
Lisa
United StatesNothing.
The location was perfect. Most of the sights were in walking distance. The room was perfect. We enjoyed the seating area on the rooftop as well. We would definitely stay here again! Highly recommended!
Stayed in August 2021
Reviewed: 7 May 2024
Absoluteal
MexicoAt night, the area is somewhat dark and there is not much open right around there. The first day, a few of my towels were threadbare. After that, the towels were changed out at some point and they were much nicer. There was possible black mold in one area of the closet. The shower could go from cool water to hot water and back again. Either a mixing valve or hot water heater problem most likely. Satellite T.V. was out (not working) when I arrived, and I am not sure that it ever was fixed. There was regular T.V. though (no English channels). Headboards of the beds needed either to be recovered or replaced. "Vinyl" finish is peeling off in spots. "Gym" area was very simple.
The kitchenette was very nice. The staff was excellent.
Stayed in May 2024
Showing 1 – 25
Montgomery, USA
Bonn, Germany
Albufeira, Portugal
Doolin, Ireland
Piraino, Italy
Split, Croatia
Budapest, Hungary
Radawa, Poland
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