You have to hand over your room key to the front desk each time you leave, which is a little tedious; to their credit, the staff is really good about making this process quick and relatively painless (for instance, proactively handing me my key when I returned instead of making me wait in line behind people who were checking in). But just something to be aware of.

Overall, this is a cozy, comfortable hotel with a very nice staff. I'd read some reviews saying the hotel is outdated; it definitely leans more homey than sleek and modern, but I thought the facilities were perfectly good. I especially liked the large bathtub. My room was on the smaller side but space was used well, with a little closet where you can put your clothes and small touches like USB outlets for your phone on the side tables. The view was also pretty, and I liked being able to open the windows while I slept at night. If you're interested in the museums, the location is pretty ideal, as it's just a 5-minute walk from the Rijksmuseum, Moco, and a few of the other cultural spots. It's also just a blocks or two from the higher-end shops. The neighborhood is very quiet; no issues with noise at night at all. Breakfast is convenient. I wouldn't say the food is life-changing, but they've got a good amount of options like eggs, yogurt and granola, breads and spreads, and pancakes. The dining room is also cozy and quiet.

Stayed in May 2024

One thing I missed in our hotel room was a long shoe horn, that makes it easier to put on your shoes.

It was a very nice breakfast with lots of nice stuff, the only thing I missed from November 2023 was the Brie Cheese in small slices. The location is perfect!

Stayed in May 2024

Nothing

The staff and the rooms.

Stayed in May 2024

The shower should have been fully enclosed.

Great location, friendly and helpful staff. Comfortable beds

Stayed in March 2024

The bar was very small, not really the place to have a drink after a long day. The breakfast also left some things to the imagination, especially the vegan options.

The reception staff was very helpful. They gave us tips on where to go, were always available and were very friendly. The bike service was also great - very easy to book and bikes were in perfect condition. It was clean, comfortable and the location was perfect.

Stayed in May 2024

N/A

Friendly helpful staff, clean quiet rooms, and wonderful location!

Stayed in May 2024

The least positive thing is the size of the bathroom but it has no been a problem

That hotel is very cozy and all the people that work there have been very friendly

Stayed in May 2024

could have food room service.

love the architecture and decoration.

Stayed in April 2024

Great staff, particularly Kim who always went above and beyond, but the service overall was excellent. Outstanding location- around the corner from the AirPort Express bus and other public transportation, walkable to everything, and very near places to get food and many popular attractions, such as the museum district and Vondel Park. Room was very clean, offering all the basics, but more available as needed from 24-hour reception desk. We would love to stay there again.

Stayed in May 2024

Everything is so great. It's a hotel that I definitely want to come back!! 5 stars recommended. 👍🏼

Stayed in April 2024

My en suite was “snug”and a little difficult to keep the water contained in shower area.

Staff were friendly and helpful. Good location, good breakfast.

Stayed in May 2024

Excellent location and staff were extremely helpful. Very impressive

Stayed in May 2024

The room is a bit too small

Location is excellent. restaurants and buses nearby. Walkable to the main tourist attractions .

Stayed in April 2024

Bigger Room. al least one night, we would like to meal at the hotel.

Breakfast was excellent, location the best, room small

Stayed in April 2024

We didn't get towels renewed so had to go make a request. Upon request we did receive the towel. But not sure why this happened as we followed their towel renewal system.

Staff were very helpful and pleasant. Additionally, staff were on site throughout the day and night.

Stayed in April 2024

The general crowding and and lack of minimal separation between the beds in the large, family room.

The staff was super kind, gracious and accommodating and the location couldn't be better- located in a quiet, up-scale neighborhood which was quiet and peaceful but amazingly close to transportation stops and withing walking distance to museums, shops and restaurants. However, Amsterdam being Amsterdam, the rooms, except for the family room, were quite small and crowded, including the bathroom. The family room was indeed larger, however there was no physical barrier or sense of minimal privacy between the spaces of the 2 double beds and their accompanying immediate surroundings. Had the rooms been better planned, it would have been possible to achieve at least some sense of psychological intimacy for each bed location setting without wasting too much space. Breakfast entailed an extra charge and was very satisfying and tasty but not exceptionally pampering or gourmet style. The breakfast room host was sweet and charming.

Stayed in April 2024

Not enough pillows in the room

The location was excellent - can easily walk to the museums. We felt safe walking in the neighborhood. Buses were close by

Stayed in April 2024

Good hotel with a good location. Staff was very friendly and helpful during my stay. My room was small (as desceibed on booking) but clean.

Stayed in April 2024

Good location , very welcoming lovely breakfast

Stayed in April 2024

enchanting

Stayed in April 2024

Restaurant options are far away, nearby options close early.

The accommodations are spotless, quiet nights, comfortable beds and pillows. My room had air conditioning which was a pleasant surprise since the hotel is listed as no A/C. Staff was very friendly, breakfast was plenty and great quality. If you are in town for the museums and dont mind taking the metro or tram to reach other areas this is the perfect location. If this is your first time in Amsterdam and will be taking a lot of trips from Central Station then pick another option.

Stayed in April 2024

Nothing

Excellent location and great staff.

Stayed in April 2024

More light in room . Would have been nice to have a small bar in hotel but there was tea coffee and a kettle in room .

Location, friendly staff , quiet . Really nice hotel .Rooms small but we had a lovely balcony with table and chairs . Good breakfast in hotel for 15 euro .

Stayed in April 2024

Pillows are hard as rock. The shower stall is very small. No toiletries except body wash and shampoo and shower cap are provided.

Great location. Clean rooms. Beds were tuened out daily. Pillows are hard as rock though. Staff is very friendly. Decent size room in a quiet neigborhood.

Stayed in April 2024