39 Scotts Road, Orchard, 228230 Singapore, Singapore
#154 of 476 hotels in Singapore
Guests' ChoiceBased on 300 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
8.7
Value for money
7.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Liz
AustraliaWide range of foods
Great
Stayed in May 2024
Reviewed: 15 April 2024
Antoria
United StatesA bit far from the Orchard Road shopping. However can easily get to shopping by MRT.
Good services and friendly staffs. Room was clean and comfortable. The breakfast buffets were excellent.
Stayed in March 2024
Reviewed: 12 April 2024
Nigel
AustraliaNothing
Great location only 10 minute walk into town and next to Newton circus food hall !! Very clean rooms and breakfast was amazing !!!
Stayed in April 2024
Reviewed: 7 April 2024
Bittu
IndiaEverything good but if I have to say something then breakfast spread could be better.
A good stay. Will visit again if there is an opportunity.
Stayed in April 2024
Reviewed: 7 April 2024
Walter
ThailandSometimes hard to get hold of staff due that there's only one on the floor
Location staff helpful amenities were good within walking distance to Mrt food and shopping centres a short ride with a taxi and all was available great
Stayed in April 2024
Reviewed: 1 April 2024
Jerrey
PhilippinesFacilities are kinda old as well As the room
Accessibility
Stayed in April 2024
Reviewed: 31 March 2024
Prakash
SingaporeI didn’t encounter anything that I didn’t like.
The location was very conveniently located (just 3mins from Newton MRT station) and just further down from Orchard road. The hotel staff were very friendly, and saw that our requests were met as much as possible.
Stayed in March 2024
Reviewed: 28 March 2024
Antoria
United StatesA bit far from Orchard Road shopping. Needs to take one subway stop to get there.
Very clean and nicely decorated. Staffs are very courteous. Breakfast buffets were excellent.
Stayed in March 2024
Reviewed: 17 March 2024
Sunee
Thailand-
Facilities, staff friendly
Stayed in March 2024
Reviewed: 11 March 2024
Jack
SingaporeNone
Cozy. Very helpful staff. Breakfast excellent
Stayed in December 2023
Reviewed: 10 March 2024
Hanifa
United KingdomBreakfast seating was very limited and at times disorganised. No one would tell you which table to sit at so it was finding a table which was free. Hotel location is location a bit further out so if you are looking for something for central then would advise elsewhere.
Very good location, only a short walk to Newton MRT. Rooms are spacious and bed is good size. Staff are very helpful. Umbrellas are available to use outside. Good variety for breakfast.
Stayed in February 2024
Reviewed: 15 February 2024
Robert
AustraliaMore power points. Plug points in room. No usb charging points. Television signal poor. Wifi was slow and dropped out.
Breakfast was fantastic. Fresh food, wide variety. Staff helpful. Pool was great. Towels fresh. Room was clean. Decor dated but fine. Blackout curtains worked well. Housekeeping staff great. Front of house staff wonderful, especially Alyson.
Stayed in February 2024
Reviewed: 3 February 2024
Thai
AustraliaHotel feels abit dated
The staff that greet you as soon as you gets to the hotel especially in the morning the 2 gentlemen Amin and Simon Start your day with such friendly smile .
Stayed in February 2024
Reviewed: 31 January 2024
Maria
PhilippinesRoom Kinda small And old and musty
Lobby
Stayed in January 2024
Reviewed: 28 January 2024
Dan
Australianothing
all good.
Stayed in December 2023
Reviewed: 19 January 2024
Evelyn
AustraliaRepeated menu - need more variation
Spacious and well lit
Stayed in December 2023
Reviewed: 8 January 2024
Haje
South Koreaslightly old facility The location is ambiguous
Overall great. There are a beautiful swimming pool and not bad gym. staffs are also kindly. And one more, there are great breakfast bar! Every morning I enjoyed!
Stayed in December 2023
Reviewed: 7 January 2024
Eva
SingaporeThe pillows have a smell though the pillow cases and bedsheets were very clean.
The spacious room and the hotel location. The Staff was polite.
Stayed in January 2024
Reviewed: 5 January 2024
Eliot
IndonesiaWe all really enjoyed the breakfast and the location close to Orchard Road and the MRT
Stayed in December 2023
Reviewed: 5 January 2024
Sajjad
OmanNothing
Boufet food
Stayed in January 2024
Reviewed: 5 January 2024
Firezone
United KingdomBreakfast was good but the local food varieties were very very limited, for which you go to Newton Hawkers center. Indian varieties were also not available and the South Indian idly were not up to mark which could have been better. Western and continental food varieties were good.
Nice & clean, good staff, locality close to orchard road. Newton Hawker centre and MRT were just across the road so it was all well in place connecting the city.
Stayed in December 2023
Reviewed: 4 January 2024
Karen
CanadaWell appointed for our needs for a couple days in Singapore. Excellent buffet breakfast. Lovely friendly staff.
Stayed in November 2023
Reviewed: 3 January 2024
Pradeep
IndiaThe electric plug points on the bedside tables were ideal and well appointed, not to be seen in other hotels
Stayed in January 2024
Reviewed: 1 January 2024
Kacem
United Arab EmiratesI was not allowed to use my Bonboy Points
Facility was good and staff were helpful
Stayed in January 2024
Bad Sachsa, Germany
Honfleur, France
Cape May, USA
Padul, Spain
Gdańsk, Poland
Pian di Scò, Italy
Bernkastel-Kues, Germany
Otopeni, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content