328 Prabaramee Road, Patong, Phuket, 83150 Patong Beach, Thailand
#47 of 413 hotels in Patong Beach
Guests' ChoiceBased on 821 hotel reviews
8.5Cleanliness
8.6
Comfort
8.5
Location
8.4
Facilities
8.4
Staff
9.2
Value for money
8.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 January 2024
Madeleine
ThailandThe tours that was offered on brochures in the lobby. Can’t recommend both tours we did - the ATV or the Catamaran day trip to two islands.
We stayed in the Sky Suite and it did not disappoint. The room was very spacious, neat and clean. Nothing felt old or dirty. The view was stunning, the staff were the sweetest, always friendly and helpful. We loved our stay here!
Stayed in January 2024
Reviewed: 27 January 2024
Siti
SingaporeNothing. We love it
I love the quiet location and on the hill. The plunge pool was amazing and with the view, we love it
Stayed in January 2024
Reviewed: 22 January 2024
Hristo
BulgariaThe only downside is that the room is dated. This was the top hotel in Phuket in 2012, judging by the Tripadvisor honours displayed in the lobby, and I'd wager, it hasn't been renovated since. Whilst built extremely luxuriously, the hotel is due for some much needed refurbishment. I had to leave 5am and asked for packed breakfast. They said they will provide, but when I was checking out, there was actually no one at reception so I just left the key and made my way to the airport, although I might have just been unlucky with staff.
I rented the Gaia Studio with a swimming pool and must say this was the most luxurious experience I've had for that price ever! It wasn't even a studio, but a proper one bedroom apartment, complete with two showers, dining area on top of the living room, and a completely private and discreet gorgeous deck with a swimming pool and a view. Breakfast, included in the rate, was excessively abundant. I mean, roast duck for breakfast! And they even have free shuttle for Patong which I took once, but can be nice if you time it properly and would like to save a bit as taxis in Phuket have become unreasonably expensive. Should I return to Phuket, I will look nowhere else and ask for this room again, specifically!
Stayed in January 2024
Reviewed: 22 January 2024
Jules
New ZealandThe road directly outside is difficult to walk as no sidewalk but generally we used the free shuttle or tuktuks
The staff were so friendly and helpful. The daily housekeeping was of a high standard. The private pool was such a luxury. We enjoyed the location being slightly out of the busy resort of Patong. The complimentary breakfast has so many choices and everything we tried was delicious. Room service was excellent and the bar and restaurant served some of the nicest food and drink we had during our stay.
Stayed in January 2024
Reviewed: 21 January 2024
Sarah
CanadaI noticed tiny ants, but I used the bug spray that was supplied and it did the job.
Beautiful resort , breakfast was fantastic , shuttle service was very quick.
Stayed in January 2024
Reviewed: 20 January 2024
Tegan
United KingdomWe had the sky suite with plunge pool and our particular room was deffo THE best one! I’m not going to tell you which one that is though as I don’t want it selling out next time I’m back! Staff are super friendly, views are incredible and breakfast is lovely
Stayed in January 2024
Reviewed: 20 January 2024
John
AustraliaThe outside bathtub/pool was not clean and there was no shade on the balcony so it was very hot
The view
Stayed in January 2024
Reviewed: 19 January 2024
Tae
AustraliaBit difficult to get around. Steep hills And nothing much around the hotel. But thats about it
Rooms were spacious and clean. Awesome buffet breakfast. Shuttle to patong beach
Stayed in January 2024
Reviewed: 17 January 2024
Abu
Saudi ArabiaThe furniture is outdated Insects can get into the room though the windows
The room size Private pool
Stayed in January 2024
Reviewed: 17 January 2024
Christopher
United Kingdomn/a
Great property and fantastic staff
Stayed in January 2024
Reviewed: 16 January 2024
Karen
United KingdomShuttle bus was odd timing
We had a private pool/jacuzzi room... amazing (the road noise took some getting used to!!). Everything was perfect for our Christmas stay.
Stayed in December 2023
Reviewed: 13 January 2024
Jaifar
OmanThe AC was really bad! I think one AC is not enough for which big room... The toilet better to be more private instead of sliding glass door
The location, the swimming pool and view
Stayed in January 2024
Reviewed: 10 January 2024
Jade
SingaporeNearby Patong was overwhelming.
Location and view from the sky suite.
Stayed in January 2024
Reviewed: 9 January 2024
Hannah
Canadathe room could have used a better cleaning. the rug was stained, the couch had a stain on it too, under the couch was dirty, i found a toenail too… the sheets and towels were clean though. however the robes were stained sometimes.
loved the view and the staff. the staff is so friendly and accommodating, all while you have a beautiful room with a beautiful view. the buffet in the morning is really good as well
Stayed in January 2024
Reviewed: 7 January 2024
Sisira
AustraliaThe property has an outdoor tennis court, gym, and two swimming pools. However, I would prefer it if the property had an indoor gaming room or any kind of indoor entertainment area to alleviate boredom.
The hotel staff were extremely good and helpful. They provided an international breakfast, and the shuttle bus to Patong Beach was helpful.
Stayed in January 2024
Reviewed: 4 January 2024
Tracey
United KingdomThe property is very well cared for, but it’s a bit dated inside. The main pool is near the road and you get noise and pollution - so not that peaceful.
The hotel is slightly out of Patong and up the hillside providing a peaceful getaway from the non-stop traffic, pollution and noise. It had beautiful views and our room had its own private plunge pool. It had a complimentary bus which took you into the party town; we used this and got a Tuc Tuc back - 10 minute drive in the traffic. The staff couldn’t do enough for you - very clean and well looked after.
Stayed in January 2024
Reviewed: 4 January 2024
Fadi
JordanStunning hotel
Stayed in January 2024
Reviewed: 4 January 2024
Zhanna
RussiaNothing
Very beautiful place, amazing view from big terrace with jacuzzi, kind and friendly staff, excellent tasty breakfast
Stayed in January 2024
Reviewed: 4 January 2024
Drock1971
AustraliaThe privacy and location
Stayed in December 2023
Reviewed: 1 January 2024
Zaineb
United StatesBeds were little hard
Location, views, staff, breakfast
Stayed in December 2023
Reviewed: 31 December 2023
Gaynor
United KingdomIt’s dated and needs maintenance. Air conditioning was very noisy and constant running water was noisy from other pools. Earplugs a must. I think they ran out of towels and duvet covers during our stay so they just used flat sheets with the duvet in between. Mosquitoes a problem in the room, due to poor door seals in bathroom - spray provided though. Not for the unfit! Very steep steps (45) to our room.
Sky view suite had incredible views and a nice plunge pool Nice breakfast Transport to and from room
Stayed in December 2023
Reviewed: 30 December 2023
Teofilo
AustraliaEverything great
Great accomodation , room was amazing with a great view of Patong . Staff were kind and so helpful at any hour .
Stayed in December 2023
Reviewed: 30 December 2023
Selma
FranceBreakfast was ok
The amazing view The villa was huge Sun exposure all day long Sunset view
Stayed in December 2023
Reviewed: 28 December 2023
Desiree
United StatesThe breakfast was great
Stayed in December 2023
Reviewed: 27 December 2023
Muhammad
PakistanNothing
Breakfast and Pool are too good .....luv this and love too come again there
Stayed in December 2023
Albany, USA
Johannesburg, South Africa
Saint-Denis-sur-Richelieu, Canada
Istanbul, Turkey
Sanur, Indonesia
Naousa, Greece
Faial, Portugal
Santiago de Compostela, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content