500 Hotel Circle North, Mission Valley, San Diego, CA 92108, United States
#158 of 240 hotels in San Diego
Guests' ChoiceBased on 413 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.9
Staff
8.2
Value for money
7.1
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End of dialog contentReviewed: 15 May 2024
Ashley
United StatesThe hallway noise and pipes were very loud
The amenities, restaurants, and private fire pit.
Stayed in May 2024
Reviewed: 15 April 2024
Karina
United StatesWe find a lot of things super dirty
Stayed in April 2024
Reviewed: 5 April 2024
Kimberly
United StatesVery loud at night. It was like 11pm-1am parties next door.
The amenities were great!
Stayed in April 2024
Reviewed: 15 March 2024
Renee
United StatesWas overcharged at checkin by 5X. Thousands of dollars were on hold for my debit account due to a clerk error. Parking lot is VERY (like .25mi) from the room. No carts, no valets to help you.
Location and property amenities are great.
Stayed in March 2024
Reviewed: 1 March 2024
Steve
United StatesParking is a giant pain if you are not near the parking garage. Long way from for your room. It’s also very expensive daily parking.
Pool area was nice. Gym was well equipped. Market was convenient for drinks/snacks.
Stayed in February 2024
Reviewed: 18 February 2024
Luwanda
United StatesThe walls were super thin, it sounded like a rain fall when the neighboring room turned on their shower/tub
Friendly checking staff....he was awesome
Stayed in February 2024
Reviewed: 8 February 2024
Jamie
United StatesThis is a beautiful resort with a great location and excellent amenities
Stayed in February 2024
Reviewed: 25 September 2023
T
United StatesThe doors are not very soundproof and could hear everyone walking on the corridors. The hotel is also very big and was difficult to find my room. Price for value is way too high.
This hotel room was very comfortable and big enough. While the hotel looks very modern outside as well as the reception, the rooms are a little old looking. It was a great place to stay for one night. Didn't have time to check-out the pool or other amenities. Huge plus that they are pet friendly.
Stayed in July 2023
Reviewed: 23 September 2023
Gabriel
United StatesThere wasn’t very much we didn’t like. Almost canceled because of bad reviews
Didn’t try the breakfast. Location was great close to everything we were interested in.
Stayed in August 2023
Reviewed: 4 September 2023
Delmonsha
United StatesIt was a little pricey
We have breakfast at the market and it was good
Stayed in September 2023
Reviewed: 27 August 2023
Kris
United StatesA little run down, room service didn’t deliver what I ordered. Got stuck in elevator for 15 min
The grounds were pretty
Stayed in August 2023
Reviewed: 13 August 2023
Fheed
Saudi ArabiaNone
Nice area , nice view , spacious balcony
Stayed in July 2023
Reviewed: 25 July 2023
M
United StatesThe lack of lighting in the room. We had to use the lights from our phones to provide the lighting that was missing in the room. There were two very small lights between the beds and one lamp with a heavy lampshade on the desk, and none of those did anything to light up the room. We were traveling as a family, so reading or playing a card game was a strain in a poorly lit room.
The decor and style were fantastic. The staff were very friendly and professional. The grounds were very well maintained and the bar was excellent.
Stayed in July 2023
Reviewed: 20 July 2023
Deborah
United StatesI did not like the attempted resort vibe of the hotel.
Our room was extremely spacious, comfortable, and well appointed.
Stayed in July 2023
Reviewed: 19 July 2023
Raed
United States.
Stayed in July 2023
Reviewed: 14 July 2023
David
United StatesRemote did work.
Close to train.
Stayed in July 2023
Reviewed: 14 July 2023
Ryan
United StatesSlow reception
Lobby, parking
Stayed in July 2023
Reviewed: 29 June 2023
Dominik
United StatesLocation
Stayed in June 2023
Reviewed: 29 June 2023
Perry
United StatesParking
Location and roominess
Stayed in June 2023
Reviewed: 28 June 2023
James
United StatesI did not find out about the daily charge for parking until check in and I thought the room I stayed in was rather cramped.
the accesabilith for two pools, the work out area, and convenient location relative to our stay.
Stayed in June 2023
Reviewed: 25 June 2023
Steven
United StatesThe toilet in our room was very weak in terms of flushing capacity. We were always worried that it was going to stop up.  The neighbors next door could be heard clearly through the walls.
All the amenities! Especially the pool! I loved being able to text my requests to the front desk! They got back to me right away and fulfilled all of my requests promptly!
Stayed in June 2023
Reviewed: 19 June 2023
Ravi
Indiabathroom was like a cabin .. not enough lighting ..
hot pool !!!
Stayed in June 2023
Reviewed: 10 June 2023
Elena
United StatesIf you are late for breakfast, there's a store to buy some food and groceries. It's good, but really pricey.
The staff was really attentive. We complained about loud noise at 6 am in the room upstairs and they moved us to the other room.
Stayed in May 2023
Reviewed: 5 June 2023
Naoka
United StatesRoom was cold and heat did not work - should have had extra blankets. Checked in late and night staff was rude and unhelpful. Other staff was indifferent. Limited food selection for breakfast.
Very pretty surroundings. Parking was pricey but relatively convenient.
Stayed in April 2023
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