Nothing

Lovely comfortable room, such great staff who are super helpful and make you feel welcome, and lovely breakfast. We were sorry to leave

Stayed in May 2024

The staff is so friendly. She let me check in early before 2pm because my baby cries alot. The bell men helps me bring luggages to my room

Stayed in May 2024

The hotel is inside a narrow lane and I couldn't spot the name signage, which created a bit of confusion, otherwise no complains at all.

The hotel is excellent, all the necessary amenities are around... Laundry, massage, restaurants. The breakfast served is also awesome. Staff are super friendly. I would definitely recommend the place.

Stayed in April 2024

Even though we arrived 4 hours before the check-in time, they provided a room for us in no time. The staff was very friendly.

Stayed in May 2024

none

everything! the staff, the room ,and the service

Stayed in May 2024

-/-

The so friendly receptionists Amy, Kelly and Catherine!!

Stayed in May 2024

- Modern and clean throughout hotel - very helpful staff - great central location - tasty breakfast

Stayed in May 2024

Na

To introduction thé city and visite

Stayed in April 2024

Very friendly service. Helped us with laundry and booking a train. Room was excellent. Great location, close to the lively part of town but far enough away for a good night's sleep!

Stayed in May 2024

-

The breakfast was great, they asked us if we wanted to have something to go and got 2 boxes full of fruits. They took the time to tell us what to do in Hué with the possibility to rent a scooter at the hotel for a small price. And because we arrived early they we could shower in a separate bathroom, join breakfast for just 80.000 dong each (about 3$). After breakfast and refreshing our room was ready 3 hours before the original check in time!

Stayed in May 2024

Nope

Nope

Stayed in May 2024

Only one lift is short for the hotel. Specially in the morning / rush hour.

Overall was a great experience. The staff is really attentive and professional. Highlight to Sarah that made our stay even better with all the help and tips about what to visit and helping us booking the transport to Phong Nha. We rent a motorbike that was spotless and at a good rate. Breakfast is good, good coffee, good eggs, good pancakes… Room was clean with good areas. We extended our stay one night more.

Stayed in May 2024

Beautiful hotel and the staff were so lovely and helpful

Stayed in May 2024

Spacious modern and clean room in a quiet street. Nice view from the balcony. Easy walk to the river and a quick taxi ride to the Citadel. Staff are very friendly and helpful.

Stayed in May 2024

None

The hotel is located in great location. It’s walking distance to the Citadel, restaurants, cafe and shops. They offer delicious breakfast every morning. I loved crepe with banana filling especially!! And most of all hotel staff are amazing! They are friendly, kind and eager to help you whenever you need help. Special thanks to Sarah and Luc at the front desk for their help:) Highly recommend this hotel!!

Stayed in May 2024

Excellent facilities, modern and comfortable. High level of service everything from opening doors, bringing luggage to rooms and always present at reception to help with any questions. The breakfast buffet was exceptional. Fantastic selection of authentic and fresh food. Special mention to all the different fruits served. Great location within 5 min walk to walking street. Even helped us organise transport to our next destination of Hoi An. Highly recommend this hotel in Hue.

Stayed in April 2024

Good breakfast and everything was perfect. Quite place in the middle of old quarter

Stayed in April 2024

Amazing breakfast, comfortable room. Friendly staff, the receptionist organise for us boat trip to Pagoda and a taxi driver to take us around and do sightseeing.

Stayed in April 2024

overall good, staff very helpful and friendly

Stayed in April 2024

Because it located in a small alley and there is no parking area for car. That would be very hard for family group travel!

I really loved the furniture, design, layout here something looks very Indochine, something reminds me of Imperial Hue Palace but it is still modern with dark tone, looking luxurious somehow and full-filled with necessary facilities! It is very closed to many good local bar, pub, spa & massage

Stayed in April 2024

The access is a little problematic but it didn't detract from our stay

The Reception staff staff were particularly helpful in booking trips and taxis. All else was good.

Stayed in March 2024

The room was clean and very cozy. Locationwise the hotel is in a very narrow and quiet street, but not far from the restaurants. The staff was really friendly. I was provided with waterbottles every day and they helped me with choosing and booking tours and a private driver and even asked me every evening about my day. Breakfast was very good. There was lots of fruit, toast, rice, noodles, soup, bacon, fresh juices etc and also I could order different egg variations every day. Su su and the breakfast team made sure I was ready for the day.

Stayed in April 2024

Such a great place to see Hue from. Super friendly staff who speak great English, help you with your bags and help organize anything you need. When we were checking in both me and my partner were sick, and they helped organize an early check in for us without notice. Some of the best customer service I have had at a hotel anywhere! Even had a bath in the ensuite. Would recommend.

Stayed in April 2024

The room could be a bit bigger for 3 people and the rest of the group had a bigger and better tv

The breakfast was great

Stayed in April 2024