101 Buitengracht Street, Cape Town CBD, 8001 Cape Town, South Africa
#126 of 202 hotels in Cape Town
Guests' ChoiceBased on 3573 hotel reviews
8.1Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
8.5
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 11 June 2024
Zikie
South AfricaSecurity personnel behaves like prison guards and that is not nice
Room 1016 is the best
Stayed in May 2024
Reviewed: 10 June 2024
Lynne
South AfricaNothing
Affordable, clean and central to many amenities, restaurants at every corner, the red bus tour is a block away, they surprised me with a little gift 🎁 on my bed as a returning guest and the best view of the Table Mountain. I also did a self guided tour using google maps which was really fun as i visited at least 5 attractions by foot everything less than a kilometer away. Staff is very helpful and friendly(except some white guy at the reception, he assumed we didn’t stay there)
Stayed in June 2024
Reviewed: 7 June 2024
Majahonkhe
United StatesMy bed, which i had requested be one double bed but wasn't.
Great
Stayed in June 2024
Reviewed: 7 June 2024
Kaygee
South AfricaI didn't like the bed
The area
Stayed in May 2024
Reviewed: 6 June 2024
Tinashe
South Africathey made us pay for the parking
Stayed in May 2024
Reviewed: 5 June 2024
Andreb11
South AfricaR100 p/day for car parking even though you are a guest at the hotel.
Good location. Spacious room. Friendly staff. Nice bar and restaurant on site.
Stayed in June 2024
Reviewed: 3 June 2024
Mapula
South AfricaThe housekeeping said my pillow had a stain while a had a very short natural hair with no die and not using chemical treatment . I was really unhappy, but the management ended up understanding my case. I
Bookings, breakfast, cleanliness and friendly staff
Stayed in June 2024
Reviewed: 2 June 2024
Anne-marie
South AfricaDidn’t have plates and glasses although they had kitchen cupboards
The spacious lounge and kitchen area
Stayed in April 2024
Reviewed: 2 June 2024
Mendel
South AfricaThe security situation
Stayed in May 2024
Reviewed: 2 June 2024
Stefan
United StatesAs I've written a few times - sucks to pay for parking, especially for a motorcycle they won't let in a stall. The AC is a little noisy.
Price and location, first and foremost. And this time the front desk staff were nice! Big room as usual. Nice view over the colorful neighborhood.
Stayed in March 2024
Reviewed: 2 June 2024
Stefan
United StatesAgain, staff is so hit and miss! And I still hate paying to park, especially a motorcycle they won't let in a stall. Oh, and they have that weird thing where you have to pay a deposit that gets held on your credit card for a couple weeks.
We've stayed here several times. You can't beat the location, the parking and the price (sometimes, anyway).
Stayed in March 2024
Reviewed: 2 June 2024
Stefan
United StatesThe staff is so hit and miss here. Sometimes straight up cranky at the front desk, sometimes very businesslike, sometime even cordial. Paying for parking is a drag - and they charge the same price for motorcycles as for cars even when not taking up a stall. The gym is so so with terrible wifi signal down there. Very slow service elevator that you need to take to access the gym etc.
We usually stay here in Cape Town - the prices are usually very decent. Decent boutique-like feel to the lobby. Rooms are large.
Stayed in March 2024
Reviewed: 28 May 2024
Hendrik
South AfricaAll good
Very nice breakfast spreed with great food.
Stayed in May 2024
Reviewed: 25 May 2024
Zikie
South AfricaSecurity personnel interferes a lot with Front desk logistics. That's a turn off
Beautiful finishings and clean sheets
Stayed in May 2024
Reviewed: 21 May 2024
Francesca
CanadaLocation for our purposes of exploring restaurants on Long street and visiting the Bo Kaap couldn't have been better. Loved the colours used in the decor to reflect the surrounding streets. Easy check-in / check-out, room had everything we needed with a comfy bed.
Stayed in May 2024
Reviewed: 17 May 2024
Khanyi
South AfricaAs the hotel offers breakfast I was not given the option if I want to be included or not.
It was clean and the bed was soft and comfortable. There was everything I would need in the room...refreshments, beverages and snacks.
Stayed in May 2024
Reviewed: 16 May 2024
Samantha
South AfricaThe TV and the channels they need a bit of upgrade on that!
I loved the calmness and the friendly staff at the restaurant, the cleanliness of the room.!! At the reception I received a warm welcome from the staff!!!
Stayed in May 2024
Reviewed: 16 May 2024
Mariam
ArgentinaIn the middle of the city not great views, the windows needs cleaning.
The room is spacious
Stayed in April 2024
Reviewed: 16 May 2024
Frederick
NamibiaThe shower is okay. The water pressure and temperature are good but the drain outflow was not fast enough.
The room was clean, bed was comfortable and the housekeeping was always perfect. I enjoyed the breakfast, which was hearty, fresh and always the highlight of my stay. The parking is very secure. The staff are the friendliest and the restaurant is perfect.
Stayed in May 2024
Reviewed: 15 May 2024
Eric
South AfricaWhile my stay was generally positive, I encountered a couple of minor inconveniences that are inherent to the hotel's design. The elevator is quite slow, and accessing the parking is a bit complex. These are aspects that likely cannot be changed, but they are small compromises in an otherwise enjoyable experience.
The hotel is generally well-managed, conveniently located, and affordable. For breakfast, there was a big variety, and the staff regularly replenished the food and promptly cleared away dirty dishes. Based on my experience, I would definitely stay there again.
Stayed in February 2024
Reviewed: 15 May 2024
Lesch
South AfricaI love that the hotel and rooms smelled so clean and fresh
Stayed in May 2024
Reviewed: 14 May 2024
Mathuso
South AfricaI have for bath soap to bath on Sunday morning. I was ignored waited because they said its coming never. I had to buy at OK stop sunlight bar soap for myself to wash.
My room was very neat and clean. Enjoyed my stay.
Stayed in May 2024
Reviewed: 14 May 2024
Christiaan
South AfricaParking was a bit of an issue
Everything was excellent except for the parking.
Stayed in May 2024
Reviewed: 8 May 2024
Isaac
South AfricaThe stafff said i ate a chocolate which i did not eat. I had to pay for something that i did not eat. The room that i was allocated had water leak but was moved to another room however some of my clothes were wet.
The location is perfect and the breakfast was excellent
Stayed in May 2024
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