Off N2 Between Grabouw & Botriver, 7160 Botrivier, South Africa
#13 of 15 hotels in Botrivier
Guests' ChoiceBased on 718 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.5
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 30 May 2024
Stuart
South AfricaThe waitress who served dinner provided Excellent service.
Stayed in May 2024
Reviewed: 20 May 2024
Bailey
South AfricaThe photo in the ad is misleading. Should show the real entrance to hotel. One expects to see the view shown on arrival.Dinner menu options not too inspiring. Pizza dough was not freshly made (premade) and way too much cheese. Should offer a dinner buffet for more variety.. I understand that the hotel was established in 1779 but general high dusting and keeping rooms in general good repair should be maintained. When the ceiling fan in the bar was switched on dust flew all over the place. Old can be quaint. Spider web in bedside lampshade and not in working condition.
The breakfast dining hall very modern light and fresh. Staff very helpful. Lovely views. Beautiful grounds. Exceptional Spa facility and treatments. Should offer buffet breakfast to traveller's passing by.
Stayed in May 2024
Reviewed: 2 May 2024
Bert
South Africaparking a bit poor
nice surroundings nice children's playground restaurant quite good quality
Stayed in April 2024
Reviewed: 2 May 2024
Gary
South AfricaThe chairs in the dining area are not the most comfortable. When checking in the person at the front desk had to repeat himself as he did not speak very clearly. There were used mini milks in the room that had not been disposed of or replaced before our arrival, luckily we didn't need to use any.
The room was large and comfortable, there was more than sufficient variety at breakfast and the food was delicious. The restaurant prices are competitive and the food was good.
Stayed in April 2024
Reviewed: 26 April 2024
Wendy
South AfricaALL VERY GOOD, CLEAN AND TIDY
Stayed in April 2024
Reviewed: 26 April 2024
Anne
South AfricaDining room good for families and conferences or groups but too large and not very ambient for couples . WE ate our dinner at the bar and that was better.
Well appointed comfortable rooms. Excellent friendly helpful staff. Charming small bar in original old building. Breakfasts and all meals good.
Stayed in April 2024
Reviewed: 22 April 2024
Hess
South AfricaThere seems to be miscommunication between staff. Our requests always had to be repeated to another staff member before it gets done - 1. Had to ask 3 different staff members to make a fire in the room; 2. We needed wine glasses and a wine opener to be brought to our room, and we had to phone reception 2x for the same request. On check-in the rooms were not done. we had insufficient towels and glasses in our room for the amount of guest we were.
Beautiful location and just well maintained grounds. Lovely spaces to move around. The put-put and trampoline was lovely for the kids.
Stayed in April 2024
Reviewed: 20 April 2024
Tebello
South AfricaAwesome space
It's an awesome place, would have loved to spend more time there, but I wad there on a sporting weekend so I merely used the place to sleep and leave
Stayed in March 2024
Reviewed: 19 April 2024
Michael
South AfricaExcellently renovated spacious executive bedroom, well equipped and very comfortable with great bathroom and shower ensuite. Very good dinner and breakfast. Well worth a stay in the delightful Houw Hoek Valley
Stayed in April 2024
Reviewed: 9 April 2024
Tommy
South AfricaThe breakfast was better than a 5-star venue. The rooms are very spacious.
Stayed in April 2024
Reviewed: 5 April 2024
Gareth
South AfricaDining room was very busy; felt quite chaotic especially at breakfast
Beautiful location. Enjoyed the private balcony
Stayed in April 2024
Reviewed: 4 April 2024
Ian
South AfricaNothing!
Everything!
Stayed in January 2024
Reviewed: 2 April 2024
Lisa
South AfricaBreakfast and dinner - Very friendly and attentive staff, good selection of food. Just wish the fireplace had been working. Room - would recommend some kind of literature in the room to show you how to use the television, numbers to call for reception, the spa, etc. and maybe a list of activities (i.e. all in the room for you to read at your leisure) of what you can do, opening hours, etc. And disposable shower caps in the bathroom.
Stayed in March 2024
Reviewed: 2 April 2024
Melissa
South AfricaThe play area and the putt-putt area smelled very bad and it was generally not clean - duck droppings everywhere. The smell at the play area was so unpleasant that we could not stay there for long. Luckily we had great weather and the pools where available.
Room was nice and comfortable. Room service was great. The 2 swimming pools was a winner for the kids,
Stayed in March 2024
Reviewed: 30 March 2024
Illana
South AfricaRoom needs a bit of updating, the TV was small and the sound not great. The bedding was clean but had stains on it. The kettle could not be used as it was dirty. The bathroom had a mouldy smell.
The views are beautiful, and the staff very accommodating. Breakfast was great.
Stayed in March 2024
Reviewed: 28 March 2024
Petra
South AfricaThe generator was right next to the room we were given, room 44. The disturbance was horrible.
Food was delicious. Waiter and staff very friendly. Breakfast was a bit of a letdown, I thought there would be more options.
Stayed in March 2024
Reviewed: 26 March 2024
Linda
South AfricaOn our second visit we booked a room at the main hotel complex. It was lovely, spacious and clean. The lady at reception made it her personal mission to ensure that we had a good experience. Thank you so much!
Stayed in February 2024
Reviewed: 26 March 2024
Michelle
South AfricaN/A
Location and mountain views. Breakfast was amazing.
Stayed in March 2024
Reviewed: 22 March 2024
Julia
South AfricaThe hotel should invest in a generator, because when it got to loadshedding the property was pitch dark. No emergency lights were in the room. They have an onsite bar, but it closed very early. They advertise the pool table in the games room, but nothing of the sort. The games in the games room was mostly out of order.
The breakfast and room was to my satisfaction.
Stayed in March 2024
Reviewed: 15 March 2024
Marlene
South AfricaThe staff is extremely slow in service, not helpful and lack training. We requested a room with a double bed, and placed us with 2 single beds. The service in the restaurant is non-existent. The flapjacks came out raw.
Breakfast is good, but average. For this price you expect more. The new rooms are spacious and clean. Dinner was tasty - limited choices. For the price I honestly feel they can do better. The rating on booking.com is thus accurate
Stayed in March 2024
Reviewed: 10 March 2024
Elinda
South AfricaRoom was spacious. Breakfast was amazing!!! Staff were very helpful
Stayed in March 2024
Reviewed: 10 March 2024
George
South AfricaThe attitude of staff at reception
A very nice location and restaurant
Stayed in March 2024
Reviewed: 7 March 2024
Natheefa
South AfricaThe scenery, the peacefulness,the facilities
Stayed in March 2024
Reviewed: 4 March 2024
Lauren
South AfricaPerfect stay for a wedding in the area! Clean, comfy and the buffet breakfast was wonderful.
Stayed in March 2024
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