1 Wale Street, Cape Town CBD, 8001 Cape Town, South Africa
#52 of 202 hotels in Cape Town
Guests' ChoiceBased on 2457 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.3
Value for money
9.0
Free WiFi
9.0
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End of dialog contentReviewed: 29 May 2024
Tashnim
South AfricaRestaurant service was slow at dinner at the Mint restaurant
Location
Stayed in May 2024
Reviewed: 27 May 2024
Ian
AustraliaNothing
Excellent facilities and professional, friendly staff in an historic building oozing charm.
Stayed in May 2024
Reviewed: 27 May 2024
Gaurav
IndiaExpensive parking, parking could be free like many other hotels in the city
Nice staff, comfortable stay
Stayed in May 2024
Reviewed: 26 May 2024
Darren
South AfricaWe forgot 2 bottles champagne in the fridge when we checked out, but that was our fault.
We always enjoy the breakfast the most.
Stayed in April 2024
Reviewed: 25 May 2024
Sabashni
South AfricaThey do not explain at reception that when they take your keys to park your car, it costs R200 per night.
I always book this hotel when i want to experience Cape Town City life in 5 star luxury. Breakfast is delicious with a big spread of both international and Indian cuisine on their buffet. Staff are very polite and helpful. Beds are very comfortable.
Stayed in May 2024
Reviewed: 25 May 2024
Mo
Australiasoft pillows,
Service, room, breakfast - everything was top-notch
Stayed in May 2024
Reviewed: 24 May 2024
Valerie
AustraliaSo much cheaper to use Ubers or taxis rather than the hotel transport.
The staff were perfect. Well trained, polite and pleasant. The view of Table Mountain from our room was just spectacular. We will be back.
Stayed in May 2024
Reviewed: 22 May 2024
Paul
South AfricaParking rate is very high, and there are no alternative parking areas.
Stayed in April 2024
Reviewed: 21 May 2024
Warren
South AfricaWe enjoyed our whole stay
The food is delicious, the room is comfortable and welcoming, the Spa treatment was amazing, the staff are excelent
Stayed in May 2024
Reviewed: 20 May 2024
Adam
South AfricaExceptional food, decor, attention to detail, amenities. The staff and customer service! Made us feel like royalty from the second arrived. Always at attention, always willing to help out and paying attention to the smaller details. We were greeted by name everywhere we went. Absolutely first class!
Stayed in May 2024
Reviewed: 19 May 2024
Atul
NetherlandsNothing to mention.
Great location. Hospitable staff. Amazing breakfast and superb view from the room.
Stayed in May 2024
Reviewed: 19 May 2024
Tim
CanadaBar area too small when busy and staff had trouble coping.
room was very comfortable. staff were very friendly and helpful. concierge was really excellent. Restaurant very. good and staff helpful. Indian restaurant excellent so ate twice at it. When calling about small problems in roo we were serviced immediately.
Stayed in April 2024
Reviewed: 19 May 2024
Tim
CanadaWonderful room with a beautiful view. Staff very helpful. Good breakfast. Had wonderful diner in the Indian restaurant.
Stayed in April 2024
Reviewed: 16 May 2024
Stuart
South AfricaThe level of noise in the bar was really unacceptable, it was more like you would expect in a club not a 5 star hotel. This is not the first time I have had this issue at the Taj, it seems to me to be inapprpriate to have loud music playing in the only bar in the Hotel during the early evening
I frequently stay in the Taj and have always been very happy withe the hotel. As always the breakfast was excellent as was dinner. The staff are very helpful.
Stayed in April 2024
Reviewed: 14 May 2024
Ahmed
South AfricaEverything about this hotel exceptional.the rooms the staff the breakfast..fabulous. love this place.stay there every year
Stayed in May 2024
Reviewed: 14 May 2024
Juergen
GermanyThe meat for example sushi and the excellent beef quality
Stayed in April 2024
Reviewed: 10 May 2024
Riding
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 May 2024
Amal
NigeriaFloors were a bit noisy when you walk (mainly the 3rd floor where my Pa stayed) so if someone walks past your room, you might hear it. Room close to one of the exit doors noisy however, they were more than happy to switch my room to a different (less noisy) room.
The ambience, omg the SPA (Jiva) - AMAZING! Room service always on point, very clean. A complete vibe and great value for money.
Stayed in April 2024
Reviewed: 9 May 2024
Fumina
JapanWe were looking forward to enjoying high tea. But we couldn’t enjoy it cause it was needed to order a few hours before.
Every hotel staff was very kind and helpful. Also Taj lounge was comfortable and relaxing.
Stayed in May 2024
Reviewed: 8 May 2024
Suliman
South AfricaCan't say there's anything not to like!
Staff are exceptional! had forgotten my cellphone in the car . When the room doorbell rang and one of the valets who parked the car handed the phone back I was absolutely amazed at his honesty.And so thankful.The hotel is clean and comfortable-Our second stay in 6 months. .Spa treatment was wonderful. Location is great to explore surroundings ,not far from V&A .
Stayed in April 2024
Reviewed: 8 May 2024
Ahmed
South AfricaHotel excellent. Nothing can be faultered. Staff amazing..breakfast and service excellent. Valet parking and service exceptional..love everything about this hotel..will always stay here
Stayed in May 2024
Reviewed: 7 May 2024
Aqeel
South AfricaThat I wasn’t aware I would have to pay for parking as I was a guest
Stayed in May 2024
Reviewed: 7 May 2024
Nosipho
South AfricaIt was my husband's birthday and the room was decorated beautifully. We absolutely loved it! The staff were great, and the service exceeded expectations.
Stayed in May 2024
Reviewed: 6 May 2024
Ajima
BelgiumBreakfast was same thing everyday.
The staff were really nice. Went above and beyond to make our stay good.
Stayed in April 2024
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